T-Mobile

1.0 (1 review)

Mobile Phones, Telecommunications, Electronics

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T-Mobile - Mobile Phones Near Me - Knoxville, Tennessee

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Marcia K.

2 years ago

T-Mobile business is one of the rudest customers service out there. The customer service support call center tells you to do one thing and then you do what they tell you to do, only to go to the store and they tell you to do something else. They took two of my days off work hours of time on the phone almost 8 hours of back and forth phone conversations, and each time it would be someone different that you would speak with, so you would have to go into your reason for calling each time because they couldn't take adequate notes for the next person. This is a company that does not have their stuff together. Always offering a deal trying to keep you happy that they don't follow through with after a total of 8 years with this company our family severed ties we got to the point where we could not trust them. Without trust you can't do business. Customer service 611 has no business being in business. Do you yourself a favor and save yourself a hardship and headache. Our days off work are valuable and they don't seem to care about that. One said to me we all have to work. read more

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More info about T-Mobile

4632 Charlie Haun Dr
Knoxville, TN 37917
Directions
(865) 633-9454
Call Now
Visit Website
https://www.t-mobile.com

Payment methods

Does T-Mobile take credit cards?

Yes, T-Mobile takes credit cards.

Outdoor Amenities

Does T-Mobile have parking?

Yes, T-Mobile has parking options.

From the Business

Specialties

Visit the T-Mobile store in Knoxville and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 4632 Charlie Haun Dr can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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