Excellent customer service. The team is always helpful. I went in for a little issue with my phone…read moreand they were able to diagnose it and give me the perfect solution!

I visited this store to upgrade my phone since my old one was not holding the charge, and getting…read morehot while being charged. I was met by one of the sales people, and explained my dilemma. He said they do not have the phone in the store, took my information and said he could have the phone delivered to his store and I would have it the next day. Well I called to make sure they did get the phone. Well of course no one know what I was speaking about. Now remember my phone was dying and I needed the phone asap. This store changes employees so often, and they are not able to help customers.

Homeboy who attended me acted very lazy. Do better. And they wonder why they don't have jobsread more

THIEF & CON ARTIST - TERRIBLE Sales Rep Name JAY BURGOS, who the supervisor and GSM leaves in…read morecharge. Conclusion terrible leadership. Jay and Supervision stole $140.16 Device Credit, a Thief is a thief no matter what. From other reviews, it seems obvious there are a few shady workers here. It's going almost two months and the phone they took have not gotten to T-Mobile, the specialist clearly said when they receive the phone I will be credit back. Now Jahaira the New GSM seems to be incomprehensible (SMH) as I Show and Explain. If you weren't there, don't tell someone what you think or believe what happen.

I use Alpha Computer Group for all my Technology and Computer needs. I recently used ACG when I had…read morelaptop issues. I stopped in and they were able to diagnose the problems and provided an accurate estimate for the repair. In addition, they cleaned up my laptop and offered suggestions for protecting it. They treated the computer as if it was their own. We are now discussing the benefits of computer controlled alarms and cameras for my home. I love working with companies that are educated in the latest technologies!

I have used Alpha Computer Group for over 4 years now and I can't believe it has taken me this long…read moreto write a review. Alpha Computer Group started with me when I was first setting up my own home office for my start up company. They helped me set up my computer with its own data network connecting me with the other founder of my company located in New York. Alpha Computer Group also designed my company's website when I did not have the bandwidth or manpower to do it myself. Now, our company has grown to 150 employees and Alpha Computer Group has been there every step of the way. The helped my partner and me move from our homes into a commercial office space. They set up our telephone network systems, the computer network infrastructure, and the business email for all of my employees. Alpha Computer Group is our IT hotline for when myself or any of my employees have issues. We simply go on their website, fill out a ticket request and someone responds within a day. They also come to my company once a week to work on any issues that cannot be resolved over the phone. This summer, they will be installing security cameras and an alarm system with remote access for all employees. I wouldn't entrust the job to anyone but Alpha Computer Group. I would recommend Alpha Computer Group to any small or medium sized business. They really cater to the needs of the individual client and are very responsive to any issues and problems your company may encounter.

Had a really great experience at this T-Mobile store. The staff was friendly, patient, and…read moregenuinely helpful from the moment I walked in. They took the time to answer all my questions, explained my options clearly, and made the whole process quick and stress-free. I never felt pressured into buying anything, which I really appreciated. Customer service like this is hard to find these days. Highly recommend this location if you need help with your phone or plan!

Un vendedor en el 590 Hempstead Turnpike, West Hempstead, NY, nos estafó y caímos en la trampa…read more Llevamos muchos años siendo clientes de T-Mobile. Mi esposa necesitaba renovar su teléfono, así que fuimos con la intención de comprar un Pixel 9. El vendedor nos dijo que había una promoción para un Samsung S25: el teléfono salía gratis y nos abonarían el costo mensual. Ambos preguntamos: "¿Cuál es el truco?". Él respondió que no había ninguno. Le pregunté si nuestra factura aumentaría, y nos garantizó que no lo haría. Me envió la documentación por mensaje de texto y noté que aparecía una línea adicional. Le pregunté: "¿Por qué hay una línea extra?". Él contestó que era por la promoción y que el costo nos sería abonado. Le dije: "Está bien". Huelga decir que nuestra factura aumentó en $40 al mes. Llamé a T-Mobile y hablé con una persona que se disculpó, dijo que investigarían el asunto y eliminó la línea adicional. Cuando llegó mi nueva factura, la línea seguía ahí. Volví a llamar a T-Mobile y me dijeron que no podían hacer nada al respecto. No sé si esta estafa es una práctica a nivel corporativo o si se limita únicamente a esta sucursal en West Hempstead, pero ¡tengan cuidado! Debería haber tenido más criterio y no haberle creído a este vendedor. Simplemente, tengan mucho cuidado al tratar con estos ladrones.

Another awesome job by Alex, thank you so much!!!! You are always so professional and reasonably…read morepriced. I will keep recommending you to my friends and colleagues.

Mr. Machare came to my home to install the Ring home monitoring system. A friend from work…read morerecommended him to me. His work was better than expected for the price and time it took to install. He was done in 45 mins. None of the wires exposed, he cleaned up afterwards and explained how to properly set it up and he even calibrated it for me! I felt bad for not having cash for a tip... he even put me on to how I can do that electronically! Thank you, LinkUp Voice and Data, for your excellent service and professionalism. I will be recommending you to my siblings and parents.

They are so professional n knowledgeable and quick. No matter what time of day they are there to…read morehelp

I've been a Verizon customer who has used an android as long as there have been cell phones…read more Due to all my family now having I phones I went in to Nycom west Hempstead and had the pleasure of having Michael Spurdito assist me in the purchase and set up of a new I phone 15 max pro. He even made to time ask me what apps I needed to start and made sure they were installed before I left. Thank you again for the excellent customer service!

For any business owner , high-quality and timely work of the secretary is the part of success. I…read moreneeded a few months to decide and change the phone service to Improcom. I am satisfied with the quality of service and technical support.

The moment my numbers were transferred to Improcom Global Telecom there were no more issues with…read morethe phone system. Switching was sooooo simple! We just became free from *&%@(^!. Thank GOD! I would rate this company 5 perfect stars for every category sound quality, reliability, features, customer service and yes absolutely the price! For the amount I pay each month, I am really happy.

This was by far the worst experience I've ever had. I went in to return my WiFi router, and the…read morewoman assisting me, Julie, was extremely rude and unprofessional. She rolled her eyes at me continuously, and when I handed her the router and cables, she tossed them on the floor. She muttered under her breath, calling the items "nasty," before immediately using hand sanitizer. I felt completely disrespected and mistreated. After years as a Spectrum customer, this encounter has convinced me to switch to a different provider.

A 70 year old woman walks into the store with her 73 year old brother and what did they get? GREAT…read moreSERVICE!! I want to thank Nicholas for his patience and assistance in helping me and by brother. We asked a lot of questions which he patiently answered (and politely repeated). He offered suggestions to save us money, and was instrumental in helping us switch our service and explain carefully everything that would happen. He, and his manager, Julian, were wonderful to us. I am very grateful for all there efforts on our behalf.