My ear speaker on my iPhone stopped working a few months back, yes you read that right. So for the…read morepast six months I either answered my phone on speaker or if I couldn't trust what you were going to say I sent you to voicemail. So I used the "project" tab on Yelp to request a quote to see how much it would cost to fix. Ben at Intouch Wireless was the first to respond. Ben did not offer the lowest price but I chose him because of his detail answers and how quickly he responded to my questions. I showed up a few hours later when I got off work. Ben greeted me and was super friendly. He tested my phone before working on it to ensure I was correct about the issue I was having. He told me it would be about 30 mins to finish the repair. He was done with my phone within 20 mins. He tested my phone in front of me to show me it was working correctly. I really like how engaging Ben was and how he took the time to answer my questions and not over charge me once I showed up in person.

Love this place. Ben is very sweet, friendly, knowledgeable, and took the time to explain what…read moreneeded to be done. The repair always done timely or earlier. The prices were very reasonable, and I really appreciated the honesty and great customer service. I have had repairs done on both iPhone and iPads so highly recommend to anyone needing phone or tablet repairs -- they truly go above and beyond!

Very great place to buy a cell phone from.Hatred me very well when I came in and sold me a nice…read morephone and even told me about my original phone.It was a knock off.So I am so excited.If you need anything from this phone place go here and get you a phone with good customer service

The owner is rude and doesn't know how to please the customer. i was not happy with my phone case…read moreand instead of making things right, He started arguing with me. Next time do better and learn that the customer is always right regardless of the situation This is not how you do business.

Was buying a iPhone 6s for my mom birthday. We both missed a huge dent on the back. Sam was really…read morehelpful with getting me a new phone even though the dent one was "new". He blamed packaging and it can be damaged during transport. When asked about why packaging wasn't sealed he said it was so phones could be unlocked. I bought my 6s brand new unlocked from Apple and their packaging was sealed. I should have known something was up when I found out there was NO returns or refunds. If you stand behind your products so much why would you be worried about people coming back demanding refunds? I would have given this place less stars but Sam was really helpful in resolving our issue, but there should have never been an issue in the first place. Despite owning so many "new" phones Sam admitted he purchased his phone through Apple which I thought was kind weird but whatever. Would I recommend this place to my friends and family? Probably not. Put in some more money and purchase through Apple or your cellphone provider. Like a reviewer before me said - these are nice people but I don't think they're honest

I sent to fix a phone's screen, Samsung s10+ to cell spa. The phone's issue was not resolved. on…read moreApril 21, 2022 I picked up the phone with the rubber band on it. As per instructions of the tech, I took off the rubberband 24 hrs later. The line appeared minutes after I took the rubber band. We sent you a text to Josh, and he did not respond. I called the next business day, and he said it was not their fault. The phone was NOT dropped, smashed, or banged. The phone was placed in the protective case as instructed after taking off the rubber band. Prior to going to the store, josh quoted me $225 for parts and that he will fix it for $240-- (at the time of pick up, I was charged $320 to take the phone home by the tech. here is the phone call recording: https://www.filemail.com/d/ajthfmiwfurjkfw filemail holds it on the cloud for one week from today/ Also, a few months before, we took my wife's phone to get a screen protector to put on it. We asked for a gel; he used another material which left the screen in less than usable conditions and sloppy. We took it back and asked for a gel, and he replaced it again with the same material, and again, the phone's screen is unusable and messy. Josh agreed that the technician should have used the gel protector and that he would order one for me, and he never called me bACK. When we called he ignored our calls. $20 for a protector. My phone fell and the screen got cracked and should have not. We gave cell spa a 2nd chance to benefit from the doubt to make it good with this situation. Again very disappointed! We are requesting a refund us the complete charge of $320. I called, left him a message to contact me on this matter, sent him a text, and he has not responded. The phone call was dropped when I called, or it went to voicemail. the store's number on Saturday rang more than 10 times and no one answered. on Monday I made a call and same, no answer. contact of josh, owner's cell phone, 832-520-6760 and 832-643-6601- taking to small claims, BBB, & social media... I bought a voucher from groupon and josh told me to return it because it is not for my cell phone. it was listed on groupon and he said "they" made a mistake!

Brought in a CPU and really thought it was not going to be salvageable as it had multiple problems…read more Jaden took it and worked wonders with it. He explained what they found, how much it would cost and a time frame. Ardent provided us with a great deal. I would like to give a huge shout out to this company. We have used Ardent many times and have always been very satisfied with their consistent work performance. They are honest and reliable. Traits that are not easily found anymore. Thankyou guys.

Awesome service , explained everything and had great prices , will be back! Got my Samsung done at…read morea good price and under a day.

Super amazing staff! Always helpful and small family owned business. I will drive out of my way for…read morethey're service because how good they are

This place is terrible, the staff's attitude is awful, and they even charge extra to drop off…read morepackages, which is ridiculous. I strongly don't recommend it. There are other mail services both before and after this location, and they're all much better than this one.

Amazing service! My family and I have been coming here for years for all of our technology problems…read moreand needs. Broken screens, water damage, new protective screens, new devices, etc.

Great shop. My girlfriend's Samsung galaxy s8 went black (the whole screen) and we couldn't figure…read moreout a fix so I looked up some repair shops in my area. This place came up with great reviews. They fixed the phone in 2 hours and even replaced her cracked back free of charge. Highly recommend

Got my iPhone 15 screen fixed fast and easy. No problems with the screen afterwards like I had with…read moreanother place. Said it would be 30 mins but pretty sure he got it done faster. Either way being in Hong Kong Mall you can shop or get some grub while waiting.

From the owner: On the spot Repair for mobile phone…read more After working in the cell phone repair and refurbishing industry for over three years, we noticed a severe need for a company that always worked to provide better quality service and cheaper prices to customers. So, we decided to meet that need and start our own company. At Atom4, our main focus is always on the customer. We do everything we can to give the best service possible in addition to cultivating and maintaining long-terms relationships with our customers. We repair all kinds of phones and devices, including iPhones, iPads, Laptops, MacBook, CPU, Samsung devices, Androids, and various tablets Mobile bill payments for all carriers and also simcards and e-sims.

Customer service was exceptional. Prices are very reasonable. Quick service. Go see SJ if you're in…read moreneed of phone repair.

Great price for getting my iPhone with water damaged repaired and my back cracked camera repaired…read moreand it was really quick and simple

BEWARE, SCAMMERS, STAY WAY of this store, I left my phone here to replace the back of my IPhone 13…read morePro Max and I was thinking that being part of assurant and it was a reputable company I didn't going to have any problems. When they replace the back plate, they messed the flashlight of the phone, so for second time I left my phone in the store to fix the issue they create. First red flag, the edge of the phone on the back part was with scratches and marks all over I imagine when they they replace the back the first time, the manager or person in charge of the store told me that he will fix that this time. So they proceed and open the phone and did the repair for the flashlight. After a couple of they the phone was "ready" and apparently everything was working properly until I try to pay with apple pay or use the wallet ( the sensor for that wasn't working), then went to a concert try to use the phone as a ticket no working, went to the store for the third time, he told no worries sorry for that and bla bla bla. They "fixed" and when they gave the phone back the sensor was not working. Fourth time to the store to fixed that but this time was worse. The person that was working in there was fired and they told they will take care of the problem. Today when I try to pick my phone after being in the store for 5 days. He told me the technician told him that was a problem with the mother board and if I want to fixed will be $150 for a issue they create. Basically I spent $160 to replace the back Cristal of my phone and I need with a phone with scratched, a messed up mother board and scratches all over the edge. STAY AWAY OF THIS SCAMMERS

Really good communication and interactions! Fixed my iPhone 12 Pro Max screen in about 10 minutes…read more Highly recommend this location to anybody who is needing repair.