I recently went in on the 10th of January to this T-Mobile location only to be greeted by the…read moreassociate named Anthony not only did he greet me right away but he asked me how he could help me I told him exactly what I was looking for and he was very knowledgeable and helpful he took his time to explain every detail to me I ended up walking out with a brand new phone and a brand new watch with a great deal I like to thank T-Mobile for hiring and associate like Anthony I think it's crucially important to have the right people in a business and I like to thank Anthony for helping me way to go I'm very happy with my new devices and thank you Anthony for taking the time to explain everything to me that goes a long way and customer service awesome job T-Mobile for hiring such a distinguished gentleman as an associate

A neighbor told me about T-Mobile for WiFi and Internet. She has phone service with them and…read moredecided to go with them for the Internet and WiFi. I moved into a Senior Complex that said we had to use a certain service. That company charges for everything even after telling me to get equipment with Best Buy. Now I have to return it. I asked my phone company that provides service to the company that charges for everything if I could just use them instead of having to go through the middle company. No. Well, I decided to visit T-Mobil for the WiFi and Internet service for $50 a month and equipment. No extra charges. The Sales Rep, Cristian, was AWESOME! He programmed my device and all I needed to do was plug it in to my wall outlet. Wonderful! So glad I came in here. I still have phone service with the other company that would not provide service unless I went through the third person. T-Mobile said they can lower my phone bill. I may consider them. I know thousands of people have cable, Internet, WIFi and phone service through that other company, yet they also have phone service through other companies. Time for us to wake up! If you are being billed separately from your rent, look elsewhere. Ten stars to T-Mobil and Cristian!

Worst costumer service at this location. Avoid at all costs. "Manager"…read moreClaims to be a manager but does not offer a solution.

I had to go into the store because my WiFi wasn't working. Zac helped me get online and change my…read morepassword. He was very helpful in all my needs.

Adam (also known as Ahmad) promised he'd call me Monday to finish my project. He never called. He…read morehasn't responded to texts or calls since. He's ghosting me--with my home torn apart, $6,370 paid, and a $500 camera he broke still not replaced. This is how the entire project went: repeatedly late with zero accountability. When he committed to 8:00 a.m., his "update" said 9:00 a.m., yet he arrived at 9:47 a.m.--smiling, as if nothing was wrong. Even after I told him this was disrespectful, nothing changed. One time his only "notice" was a text one minute before arrival. From the outset, I requested: inform me of additional charges before work proceeded. That wasn't honored. We agreed to $150 per drop, and I provided a detailed Excel spreadsheet of the finalized scope. While scope evolved slightly during first visits--normal for complex projects--once finalized, only minor adjustments were made (relocating a drop by feet, adjusting mounting height). These didn't alter labor or cost. Pricing disputes arose not from scope changes, but from how charges were applied to agreed work. After reviewing my scope, his reaction was visibly negative, and he immediately began adding charges on the spot--expenses never discussed in advance. Pricing became fluid and disconnected from our agreement. At one point he insisted on $150 per wire for runs to the Bose receiver. Two runs were long and labor-intensive--that rate was reasonable. However, remaining wires served speakers directly adjacent to the receiver. The center-channel sat directly below, requiring only a short run. These were routed in the same area and could be completed together with minutes of work. I offered to have my painter run those short wires at no cost to him while he handled the long runs at $150 each. This would save time and reduce cost while fully compensating him for labor-intensive work. Rather than engaging constructively, he showed no willingness to adjust. Only after I became emotional--I actually cried--did he reluctantly offer a partial discount. I felt trapped: the project was torn open, critical systems down, and I had to accept charges I didn't believe were fair or he'd abandon the job. Any "approval" I gave was under duress. By then I'd paid $6,370, yet major components remained incomplete. The work followed a destructive pattern: start, abandon, deprioritize. He opened my master bedroom wall plate November 26, 2025. Nearly a month later, it's still open. My bedroom TV hasn't worked since, despite repeated reminders. Same in living room: Ethernet port added and confirmed functional, yet wall plate left open. These weren't awaiting inspection--work was simply abandoned. The rack, one of the most critical components, was pushed to the end and remains unfinished, leaving essential systems incomplete and my home disrupted and partially dismantled. His lack of planning extended to basic jobsite practices. He made no effort to protect equipment with plastic sheeting before drilling. Because work remained unfinished, he placed my Dream Machine Pro Max (approximately $599 plus tax) and Pro XG 24 PoE switch (approximately $1,799)--both brand new at project start--on the laundry room floor. As he drilled with no protective coverings, dust accumulated, causing both to shift and sustain scratches. This carelessness wasn't isolated. He dropped one of my cameras costing over $500 during installation while I was present. Captured on video. He acknowledged damage and verbally promised to replace it, then stopped responding entirely. Throughout, Adam repeatedly cited other clients and ongoing classes as reasons for delays, leaving me waiting days and weeks while walls remained open and systems down. Once he accepted payment and began work, my project was no longer a priority. I withheld $540, the final balance, because critical items remain incomplete and the damaged camera hasn't been replaced. Work was abandoned before payment was withheld, not after. Communication was consistently poor. Adam rarely answered his phone, responded slowly, and provided vague updates. Adam repeatedly told me he was "proud of his rates" because he's "the cheapest." Any upfront savings came at the cost of professionalism, reliability, and accountability. He's personable and friendly--that's how he gets you to trust him. But once your home is torn open and you've paid thousands, his priorities shift elsewhere. I was genuinely surprised this aligns with his five-star reviews. My experience was entirely different. I cannot recommend him to anyone who values transparency or follow-through. UPDATE (Jan 9, 2026): Adam ghosted me four days, responded only after reviews. His Jan 1 email (attached) admitted EIGHT incomplete items and excluded "system configuration/testing." Filed suit Harris County Justice Court Case #254100529605 for $9,503.15. Public record.

Adam was very easy to work with and very response to our networking support needs…read more He tested out our existing network and helped reconfigure our access points so that they were optimized through the house. He identified a gap in coverage and was able to add a third POE AP to our switch and network. Or network is working great now that he optimized it. He also did a great job organizing the wiring in our closet area and installed the switch to the wall for a more organized look. I would highly recommend Datacomm for any of your home networking needs!

*PETE (spanish?, big man) = ONE Star (05-01-24) - Seems…read moretotally unmotivated to help me when I can't find the order # to my verizon home internet box. Told me to check my email. Didn't bother to ask me for my account phone until I told him to. I know he could've found my order in my account easier than I can. - Voice, mannerisms, apathetic attitude, barely any eye contact - either he's tired from a long day or doesn't want to work there. Either way, I regret getting him. I wished I got his co-worker instead (a nice, smarter, older black lady) - who actually answered his questions for her. ***** STEPHANIE (asst manager?) = FIVE Stars (03-23-24) - Extremely helpful in with my complicated trade-in case. Spent a lot of her time with me. Seems genuinely interested in helping me. - Even gave me her card so I can come back for "part II" of my case. Didn't abandon me to another random representative, so I wouldn't have to explain my situation again. - Thank you again, Stephanie!

Alyssa was amazing and beyond helpful. She was very understanding and helped us with everything we…read moreneeded. Definitely ask for Alyssa when coming to this location