Came in today to get a new upgrade, just waiting a little because they're busy but did not wait too…read morelong. Fernando B. was my helper and he was so nice and very helpful! He also was very informative which I love . He took his time and help us ! I would recommend this place for sure. I felt very value as a customer.

We called and canceled our land line but kept our cell phone service. But a couple of days later,…read moreour cell phones did not work. ATT canceled our entire account. We called the customer service line, and after two frustrating conversations, they said we needed to go into an actual store. THANKFULLY Kevin was working at the Tinley Park location. I was ready to be even more frustrated, but after about 20 minutes taking to a couple of people on the employee help line, he was able to re-establish our cell service. It stinks that due to a mistake on ATT's end, we had to take time out of our day to get cell service back, but at least Kevin was very helpful and got the job done!

Great customer service. Daisy was super helpful in giving me every option for my device.read more

We waited a week for a repair that was supposed to take 45 min per VZW. We got to the repair center…read moreand tech automatically says he thinks phone got wet but it never had which he couldn't prove. Next he said they had to order parts and should be repaired within a couple of days. I called and left a message inquiring about our phone and never got a call back. I had to call them only to find out that they couldn't fix it and I had to go back and pick the bad phone up to send in for replacement. The same tech helped me both times. He was a bit arrogant and cocky. I WILL NEVER GO BACK TO THE NOBLESVILLE LOCATION AGAIN due to his arrogance and lack of communication from the store letting me know the status of my repair. Poor service. Poor attitude.

I was in this verizon on 9/13/2025 and Taylor was the person that I was working with. I got all the…read moreway to pay for my daughter's new phone when for some reason my card would not work to make the payment and I said that was not a problem because the bank was right downtown the street. I GOT BACK WITH the cash and Taylor informed me that they could not take cash. I asked why would you let me go to the bank and get cash and come back and tell me you can't take cash

Great customer service and unbeatable prices! I've been to multiple Boost stores in the area and…read morethese guys are definitely the most patient and helpful. A+

Wow...great customer service. Actually my first at a Verizon store ever. These people were so…read morenice, an elderly woman came into the store while I was there with a cake for the employees. She knew their names...it was wonderful to see. Help me buy a new phone and transferred all the data. Highly recommend

I would not recommend getting a phone here unless you have a week to get your phone. Either there…read moreWi-Fi is down or there activation system is slow. Waited over an hour to order my phone, then waited two hours to pick up the phone but left cause I didn't want to wait any longer. They never answer their phone and send you straight to Verizon customer service. When I finally had an additional two hours to pick up my phone I was met with attitude for no reason. The Verizon store on 30 and 41 is 10 times better. This place is a 3rd party company to Verizon so any issues you have Verizon cant help you and you have to deal with this place.

Wendy was wonderfully awesome! she is definitely an asset…read moreto Verizon she was so very helpful & she really knows her phones!

Marcus is probably one of the best salesman and employees I've ever met at a company man. He went…read moreabove and beyond for me and my wife and the guy deserves all the credit and commission he receives. Phenomenal employee!

The customer service rep, Shira, was EXTREMELY helpful, going out of her way to help me and my…read morehusband and I just want to thank her so much for her help! She treated us so well, and she did it at my last visit as well . I strongly recommend for her to get a raise. Please think about it, cause she's earned it. She should get something. Thank you for your time. Have a good day.

This was some time ago but I had great service from Mia and my friend Bruce and I had out phones…read moreall fixed by her.

I never thought it was possible to get such incredible customer service at a Boost Mobile store…read more The guy in the store name is Jordan and he was exceptionally knowledgeable, understanding , patient and maintained a wonderful and positive attitude. I usually don't give reviews, but I just had to after going to this phone store. I haven't had such a great experience like this in a long time. Jordan was very professional, helpful and kind. Good customer service is important to me and with that said, I am so grateful that I found a phone store that I can continue going to in the future. Thank you Jordan for your all your help, suggestions and advice. "I truly appreciate your help and the time you took to assist me." I never thought it was possible to get such incredible customer service at a Boost Mobile store. The guy in the store name is Jordan and he was exceptionally knowledgeable, understanding, patient and maintained a wonderful and positive attitude. I don't give many reviews, but I just had to after going to this phone store. I haven't had such a great experience like this in a long time. Jordan was very professional, helpful, attentive, informative and kind. Good customer service is important to me and it's hard to find these days..... with that said, I am so grateful that I found a cell phone store that I can continue going to in the future. If you're looking for a people friendly store with wonderful customer service, a great selection of telephones and accessories this is definitely the store for you!!! "Thank you so much Jordan for your all your help, suggestions and advice. I sincerely appreciate all your help and the time you took to assist me." I never thought it was possible to get such incredible customer service at a Boost Mobile store. The guy in the store name is Jordan and he was exceptionally knowledgeable, understanding, patient and maintained a wonderful and positive attitude. I don't give many reviews, but I just had to after going to this phone store. I haven't had such a great experience like this in a long time. Jordan was very professional, helpful, attentive, informative and kind. Good customer service is important to me and it's hard to find these days..... with that said, I am so grateful that I found a cellular phone store that I can continue going to in the future. If you're looking for a people friendly store with wonderful customer service, great prices, and Nice telephones and accessories than this is definitely the store for you!!! "Thank you so much Jordan for your all your help, suggestions and advice. I truly appreciate the time and patience you took to assist me."

always so courteous and professional. I would definitely recommend doing business here.read more

I'm not sure what her name is, but a middle aged woman with glasses took my fingerprints and she…read morewas very kind and polite about it! Very easy to talk to!! If I ever need services like this again, I will be sure to come back here!