I went into T-mobile Store on 130 Water St, Fitchburg, MA 01420 and this black short, curly-haired guy was awful I don't think he had a brain and should be ashamed of himself... telling me my phone didn't take a sim card ... too lazy to figure out it did. He was STUPID and RUDE! For being an elderly man he did NOT have any respect. I got home found how and where my phone took a sim card.. it was easy and really NOT too difficult.. it takes a micro size card. This person should be fired. He did NOT know how to deal with a situation and didn't even try. I am so mad. Plus, he was rude and talked back to me... I really think they should fire him. THIS STORE does NOT deal with the public very well and they certainly are not out to try to help people. I am not amused nor am I happy! SO BEST TO GO ELSEWHERE THEY LACK PROFESSIONALISM AND LEAVE MUCH TO BE DESIRED!!!! read more