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    T-Mobile Experience Store

    3.3 (11 reviews)
    Closed 12:00 pm - 6:00 PM

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    29 days ago

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    7 months ago

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    6 years ago

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    16 years ago

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    9 years ago

    T-Mobile has more options & better service reps than ATT. The cost is reasonable.

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    Apple Bridge Street - 7 plus my first

    Apple Bridge Street

    2.4(78 reviews)
    5.5 mi
    $$$$

    Every time I had to go here or call here I have always been treated like I was the most important…read moresituation and given 100% attention. It's like every time I go in there they have a new selection of cases watch bands and a lot of other things... I have even seen new technology that helps you with other items that they sell. I used to be an android user and when I first switched to Apple products I was taken away by how much more they cost than an android device did, however I soon realized that they last a 100 times longer than any android I have ever purchased. Example, I would've had to repurchase at least 3 of the android phones in the time I had my first iPhone and to be honest I only did a trade in then because I liked the upgrade that came out that time better than what I had at the moment, other than that my phone was still going strong. Never going back to android ever again.

    My second visit to the so called Genius bar in about 3 months, first one for was for a battery for…read moremy iphone, service was ok, had to wait 2 hours even after making an appointment, however when I got my phone back the new battery was only 25 percent charged. You would think if you purchase a new battery it would be charged ( at least I expected it to be) Now today I went because my apple watch would not pair with my phone, the person I got had no more knowledge about the issue than I did. So I just left and came home and deleted both phone and watch and restored and fixed the issue. I expected the 'genius' to have some answer about how to get the issue resolved without having to delete both devices and spend two hours getting them restored, but no such luck. I can't recommend using this store for service.

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    Apple Bridge Street - Fast service at Apple's Genius Bar in Huntsville, AL.  20151121

    Fast service at Apple's Genius Bar in Huntsville, AL. 20151121

    Apple Bridge Street - IPhone 13 Pro Max (still using)

    IPhone 13 Pro Max (still using)

    Apple Bridge Street

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    Verizon

    Verizon

    3.2(9 reviews)
    0.8 mi

    My dad died last week and I have been helping my mom get everything sorted…read more If you've never gone through this experience it is quite grueling, on top of being emotional, since there are just so many things to do you are completely at the mercy of each vendor to close everything out, it can be very very stressful. The rep we spoke to earlier in the week instructed we stop into a store as soon as we got dad's death certificate. So we did. However, this was apparently not the process we were supposed to follow. After helping us get customer service on the line again, Heather, the store manager, hearing how our conversation was going with this second service rep, sat with us and helped walk us through everything. When we hung up for the second time we still didn't have the issue resolved, so she called them again with us. After an hour + in the store, my mom was finally good to go. Now, I've been a Verizon customer since I was 16 years old and I stay with them for their customer service, but don't think I have ever had someone so invested in making sure we had the help we needed. I seriously cannot say thank you enough. The kindness and compassion she showed my mom and I, especially sitting with us through two (in store) calls to customer service, after they told us that they couldn't help, was unparalleled. Thank you, again, Heather.

    Most confusing place to do in-person business ever! The parking lot…read moreIs full, and so is the store. That is a a good thing. There is no rhyme or reason to check out! My wife walked over and picked out a phone case that she really wanted...and we stood and watched people for ten minutes. Couldn't figure out if we were supposed to check in or how to check out. There is no register or customer service...just a few folks with a Verizon polo engaged in pleasantries with random folks strewn around the store. How do I get myself into these things? Don't get me wrong--I LOVE brick and mortar. I won't be back here again unless I have no choice, though. They have lost the art of interacting with people, and their accessory inventory is very limited.

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    Verizon
    Verizon
    Verizon

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    T-Mobile Experience Store - mobilephones - Updated May 2026

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