Cancel

    Open app

    Search

    T-Mobile Experience Store

    2.7 (13 reviews)
    Open 11:00 am - 6:00 pm
    Updated 2 months ago

    T-Mobile Experience Store Photos

    From this Business

    Recommended Reviews - T-Mobile Experience Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Ron S.
    0
    11
    0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Had appt snd Burnsville MN store just took people as they entered store. Why the heck take reservations!?

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Chick was talking with the dude about family for 10 mins, idk if she was flirting or what wasting my time.

    Business owner information

    Photo of T-Mobile

    T-Mobile

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of W B.
    0
    13
    2

    7 years ago

    Business owner information

    Photo of T-Mobile

    T-Mobile

    Thank you so much Welcome to the Magenta family! !

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - T-Mobile Experience Store

    Verify this business for free

    People searched for Mobile Phones 380 times last month within 15 miles of this business.

    Verify this business

    Verizon

    Verizon

    1.9
    (27 reviews)
    0.2 mi
    $$$

    Fastest,efficient,supportive staff around…read more We needed a new phone and we were in and out around 20 minutes. The stuff is knowledgeable and we ended up increasing our plan, which only cost five dollars more than we get more hotspot and quicker upgrades! Overall, the experience was super smooth and I was very impressed on how easy everything was

    Terrible customer service. The employee Abraham was rude and dismissive and told me to come back…read morefor Black Friday since he didn't know prices. I explained I was interested in the IPhone Pro and the Samsung note 10. The employee then said he didn't care if I bought it. I was frustrated and walked out of the store and the employee said "whatever". I called back and asked for a manager and the employee Abraham said he was the manager. I then specified I know he's not the manager I would like to speak to the store manager. I was then hung up on. Upon returning to the store since I had called front the parking lot the employee was surprised. The manager Oscar hid in back and talked to me after waiting for 10 minutes. He said his employee wasn't a manager and then told me his employee had hung the phone up and he was going to try to call me back. Sub par service from a subpar store. I hope cooperate addresses the issue, I'm planning on switching to T-Mobile at the end of the month. I've added a picture of Abraham the low level employee who claims to be a manager. (4:04 pm since Verizon stores record their calls) minutes after posting the review store manager Oscar called me using personal info that was somehow saved asking me to take down the review. I told him not to contact me further unless he is a regional/district manager.

    Photos
    Verizon
    Verizon
    Verizon

    See all

    Helpertech - Burnsville

    Helpertech - Burnsville

    3.7
    (9 reviews)
    0.6 mi

    My experience could not have been better. I came at opening time to get my iPhone battery replaced…read more I got taken care of immediately, and the job was completed within 45 minutes. The phone works fine now. There's a spacious waiting area with armchairs, free WiFi, and a space where kids can play. What more could we ask for?

    This place is fantastic. I've checked with the other phone repair places in the area and this one…read moreis the most competitive price wise and they are super fast. Great service and Scott and Ryan are FANTASTIC!! Scott is super willing to explain any repairs needed and any repairs they recommend. Never put money into something that you don't know why. Scott is super helpful with this. I do have IT knowledge and all that they were recommending was right on track. It's so hard to find honest repair places it feels like. I have worked with these people for years and they are my go to. The inside of their store is clean and smells good. It is wheelchair accessible, has seating, TV, and drinks. They also sell computers and those are pretty well priced too and pretty new which come with a 90 day warranty. I have bought a (few) laptops from them and they are flawless. Older business laptops so they have the nicer features and faster performance with great build quality. All around great place and I highly recommend. Btw, something else I saw in a review about this place regarding them "paying for 5-Star reviews with store credit": They offer you 10 dollars of in store credit for accessories if you would leave a review based on how your experience was. That, at least for me, has been the experience every time. They don't ask for 5-Stars but rather reviews so they (and other people) can know how they are doing. Just thought I would address that because saying they are paying for 5-star reviews is false.

    Photos
    Helpertech - Burnsville
    IPhone Repair
    IPhone Repair
    Helpertech - Burnsville

    See all

    Tech Doc Phone Electronics And Repair

    Tech Doc Phone Electronics And Repair

    5.0
    (1 review)
    0.3 mi

    I had a fantastic experience at the phone repair store. The staff was incredibly knowledgeable and…read morehelpful, explaining the issue with my phone clearly and offering various repair options. The repair was completed quickly

    From the owner: Buy, Sell, Trade & Repair Smart Devices & Game Consoles…read more Sometimes all it takes is the right technician to make your device feel like new again. We specialize in professional repair services for smartphones, tablets, and gaming consoles including PlayStation and Xbox systems. Our services include: iPhone and Android repair PS5, Xbox, and gaming console repair HDMI port replacement Overheating and power issues No display or no signal repair Controller connectivity issues Software and system error fixes Screen replacement and glass repair, including curved-edge models Water damage repair Micro-soldering and motherboard repair Factory unlocking services Account removal assistance Battery replacement and charging port repair Diagnostic services for phones, tablets, and consoles We take pride in providing fast turnaround times, affordable pricing, and high-quality repairs performed by certified technicians. Whether your phone has a shattered screen or your PS5/Xbox is not turning on, our experienced technicians are here to help. Customer satisfaction is our priority, and we’re always happy to offer price matching whenever possible.

    Photos
    Replace an xbox elite series 2 controller anolog joystick
    Replace an xbox elite series 2 controller anolog joystick
    Replace an xbox elite series 2 controller anolog joystick
    Replace an xbox elite series 2 controller anolog joystick
    Replace an xbox elite series 2 controller anolog joystick

    See all

    Replace an xbox elite series 2 controller anolog joystick
    AT&T Store

    AT&T Store

    1.8
    (10 reviews)
    0.5 mi

    My wife and I went to upgrade our smartphones this week. The rep that helped us seemed distracted…read moreand routinely needed to be reminded of details. The phones were activated in-store, and so far the devices have worked according to specifications. HOWEVER, the phone numbers assigned to us were incorrect, with my wife receiving my number, and vice-versa. I have spent hours on the phone with AT&T customer support and technical support. The refrain seems to be the same each contact, the rep at THIS store COULD correct the issue, but because my wife was not present with me., nothing was done. Additionally, the PIN needed to access support was not set as the number we requested. And apparently there is no way to fix that, either. I use my phone for work, this isn't simply a minor inconvenience. Folks under fifty simply don't pick up if they don't recognize the number. Despite the fact that this is a major issue, the reps at the store did not make even a small gesture to show they had any empathy for my problem, let alone work to resolve a problem they created. I cannot recommend the Burnsville AT&T store to anyone. Go anywhere else.

    This review is more a reflection of AT&T as a company rather than this specific location but…read moreconsidering I gave them 8 years of business they get the credit... The cell reception in my home was so bad that I had to purchase a microcell to run the signal through wifi. Instead of AT&T providing the service I paid for, I had to throw more money to fix their problem. Over the years I've talked to their sales staff a few times about getting a better deal on my service plan and upgrading the phone. Each time it felt like an upsell without any additional benefit or acknowledgment of being an 8+ years loyal customer. I finally came to my senses and switched to Verizon - now I have great reception at home, brand new iPhone, and a service plan half the price of what I was paying AT&T!

    Photos
    AT&T Store
    AT&T Store
    AT&T Store

    See all

    T-Mobile Experience Store - mobilephones - Updated August 2026

    Loading...
    Loading...
    Loading...