This Business is Top Notch when it comes to Customer Service! They replaced the screen in my new…read moreiPhone while I waited! The do all types of repairs on phones and tablets! They also Buy used Cell Phones and have a large inventory of new and refurbished phones for all carriers! The also have Carrier Unlock Services you can pay for and Account Lock Out Services! I know I'd rather just pay them to get my phone unlocked if I forgot the password! The 2 guys who work here are awesome and super helpful! They also have a large inventory of accessories from headphones to cases so go check them out!!!

Let's be honest, what is there to REALLY do in Charleston, West Virginia other than shop? Humm-I'll…read morelet you ponder on that question for a moment. While I was there for several hours, my friend and I decided to check this out since it was 5 mins away from my hotel. Looking at this from the outside, Charleston Town Center does not look like a mall. I didn't notice it was a mall until we parked at the *garage and walked inside. Honestly, I was just trying to get to a Macy's. This mall once held over 300+ stores include, but now many will notice that some of the stores are closing and going out of business, leaving this mall only holding on to the "basic" stores that you will normally see in another mall. Charleston Town Center features an array of varies stores including Macy's, Bath and Body Works, shoe stores, jewelry stores, and Victoria Secret. The mall offers 3 multi-level stores. Some of the escalators were out of service, but the elevators did work. This mall is not crowded and easy to maneuver. It has a bit of everything for everyone! Be aware that when I was here, Macy's was robbed the night before and it wasn't the first time. The crime rate here is pretty sad and I hope it can be worked out very soon! The mall also has a full service eating joints that are fo'sho worth checking out. They also have a nice children's play area inside near the Macy's side. *The parking garage is $1.75 and offers tons of parking. You pay going inside. Very convenient! If you're in the area, it's a great place to check out and pass time. Charleston doesn't offer a lot of options to check out but this is one of them!

If you drop off your kids, not even kids, seventeen and up, to hang out at the mall, that's made…read morefor hanging out at, there is a huge chance this very specific security guard will kick them out for loitering. This has happened twice now WHILE these kids walk around with bags of stuff they've bought, and food they've eaten. It's too barren for him to be acting like that. Horrible place, kind of glad it's leaving.

5 Star business! Robert has helped me out multiple times, and is a consummate professional, always…read morea pleasure to work with him! He also, helped me save quite a few dollars by catching that my old case had a warranty on it and helping me get into a new one. Appreciate the new screen, case, and wonderful service... Will be back! Originally posted on google reviews where they are rated MUCH higher, therefore I felt the need, to bring my recent experience with the yelp community after coming across the wildly low possibly upsubstantiated low rating. Breaking iPhones is expensive deal with. CPR charges very fair market aligned prices after looking into other companies with similar services. I have had, MULTIPLE GREAT EXPERIENCES WITH CPR, while growing up in WV and visiting my parents in recent years/months.

Took my iPhone 11 here for a screen replacement. When they called after it was done they tried…read moretelling me that the wifi antenna was broken and i needed to pay $140 MORE to have it fixed. I picked it up and it set up perfectly fine. Not to mention the screen that was put on is "unknown" (not an apple part) which would be perfectly fine but my faceID now isnt working either. The only thing positive i can say is the employees were kind and the screen itself looks and works fine besides the faceID. Fully convinced they tried to play me for more money though.

I took my phone to Unplugged Wireless and they were able to fix the problem quickly, and…read moreaffordably. I've known several people who have taken their phones in for screen replacements and other issues. I have never heard a negative word about this place.

I was not informed that this is a third party store. The manager Jonathan was very helpful. One of…read morethe employees needs to dress more appropriately for dealing with the public. I was very disappointed in the way they were dressed.

John D. was very knowledgeable and helpful when I purchased my I-phone and then when I decided to…read moreadd a watch to my account. I received great deals on both items and would highly recommend him to anyone needing a new phone or to just upgrade to the newest release. He knows his stuff! AAA+++

By far the biggest rip off, the WORST customer service. Actually there is zero customer service…read more They just treat you as a consumer avoid at all costs caution caution caution stay away from this provider. Any of the other providers are better than this one. One star is overrated.

Why do I have you ?????? Yes I enjoy the Wi-Fi but Everytime I turn my TV on for cable I get a "…read morethe changes to your settings could not be saved please try again later" wtf am I trying for cable ??? A black box I have to press ok on every 30secs. WTF do you do for me that no other Wi-Fi company can do. Yes I unplugged my box I reset it. So please tell me what do you do for me as a customer that I can't get else where?

My wife and I visited this AT&T store to buy a phone service plan for her handicapped brother…read more We had no idea where to start. That is when we met Andrew Cochran and he took over from there. Andrew went above and beyond what was required of him to help us. Andrew was very patient with us and guided us through the process. He was awesome! It is employees like Andrew that will keep me coming back to AT&T! We had an excellent experience. Gary & Sandy

Do you enjoy long waits? Then the AT&T store in Kanawha City is for you…read more The employees are waiting on customers, but they are spending too much time in idle chitchat with customers. After a 40 minute wait, we are no closer to getting a new phone.

Bane of malls: overpriced everything because they have to pay lot fees. There is a diversity of…read morestores and things in stores you'd be hard pressed to find in other places, whether it be a certain boxset from an entertainment store or a certain brand/kind of clothes, etc. But honestly, online is very much so the way to go. Even after shipping it'd beat paying the kinds of prices here, excluding the gas you used to get there and/or if you paid to park in the garage. I completely understand why malls are a dying. It lacks expediency now due to online and this setup of outlets proves that so much.