Holy Cow! These people allow an answering machine to take their calls during business hours. When…read morethey do finally pick up they just say, "hello" like they're at home. They are lackluster, unenthusiastic and simply inquiring about my package seemed bothersome. UPS has been instructed to NEVER leave my items here. I'd rather take my chances with someone stealing it from my porch than deal with these HIGHLY UNPROFESSIONAL people. But they're in the hood so they couldn't care less about good customer service.

From the owner: - Sell unlocked phones ,Boost phones and Metro by Tmobile phones as well…read more - Repair smart phones - Payment center - Cellphones accessories

Sold a cell phone to this company. Professional and great customer service. Response time was…read moreprompt.

Would give 0 stars if I could. Go anywhere else. Ridiculously unresponsive and unhelpful. Also…read moretried to lowball me in the quite by $100. Don't come to them.

I am definitely a fan. I am speaking from the perspective of someone who used this place as a UPS…read moreaccess point. They are so pleasant to deal with, especially the young lady that's always there. Never once had an issue with my packages.. I'm so sad to see that they were taken off the access point list and now I have to use other places. Furthermore, I used the BW services on 496 E96th and they "lost" or stole my package.. IDK which one.. so I have to send all my stuff to lockers now. I wish I could just go back to them.. they also have a large selection of west indian music and dvd movies. Kudos to All Nations.. Middle finger to UPS.

Bought a "brand new" iPhone 13 Pro Max from this store turned out to be a refurbished phone! Paid…read more$620 for it and it's not even working ! My husband had to pay extra money to fix the phone and still not working!!! DONT EVER GO HERE! Went to get a refund and would even give me my money back!

From the owner: "Cracked screen? Dead battery? Lovely Star Wireless can help! We specialize in cell phone repair,…read morefixing everything from iPhones and iPads to tablets and laptops. We also sell a wide variety of Unlock phones, phone Accessories, Affordable prepaid phone services aswell."

Racism!! Hate! Please stay away!! I had an extremely disturbing and unacceptable interaction with…read morean employee named Carlos at the Cricket Wireless location on Pitkin Avenue.During my interaction with this representative, I was subjected to hateful, degrading, and abusive language. I was told that I was "undocumented," that I had "no papers," that I was a "piece of shit," and was subjected to additional hateful and insulting language that was completely inappropriate and unacceptable. What happened after the store interaction is even more concerning. Carlos refused to transfer my outreach attempts to anyone else and further went on to obtained my telephone number and subsequently called me back from a Florida telephone number. During that call, he continued directing slurs and abusive language toward me and allegedly threatened to find my home address!! I find this conduct deeply disturbing. An employee should never use customer information obtained through their employment to personally contact, harass, intimidate, threaten, or target a customer outside of the business interaction.I am requesting an immediate and thorough investigation of this incident. I expect Cricket Wireless to preserve and review all relevant records, including the store's surveillance footage, customer account records, call recordings, employee communications, and any available records relating to the telephone number used to contact me.I am particularly concerned about how my personal information was accessed and whether it was improperly used by this employee. I am also requesting that Cricket Wireless take appropriate steps to ensure that my personal information is protected and that this employee does not contact me again. I intend to escalate this matter through Cricket Wireless management and corporate customer relations, and I will also consider filing complaints with the Better Business Bureau . The calls were documented, and I strongly urge Cricket Wireless to preserve all recordings and records associated with this incident. The recordings will provide an objective record of what was said and how I was treated. I expect a written response explaining how this complaint will be investigated and what corrective action will be taken. Please take my experience as a cautionary!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Brooklyn store today.

Very happy. Called to get quote for fixing my samsung fold7 back lens cover. It was $50 for…read moreeverything (parts, labor, tax). I had 2 other quotes for $120. Made trips to the store: once to give downpayment and the next day to get phone fixed.

I just went here and they fixed my iPhone screen in under 10 min! Best place to get your phone fixedread more