Excellent!!! I broke my screen on my iPhone XR I called and they got me right in and I paid exactly…read morewhat was quoted over the phone. i do recommend this business. No bull. Fast and reliable. Ty

Very friendly, knowledgeable and efficient. Would definitely go back again. My phone had a minor…read moreproblem that they fixed quickly and easily. They didn't try to upsell me at all

Amazing service Friendly. Very knowledgeable. Went the extra mile. Researched promotions. Gigi and…read moreDarien were excellent.

Paul was AMAZING! Super sweet guy, even despite handling other store and customer issues all at the…read moresame time. He gave us precise answers, explained everything in detail, and really made the experience enjoyable. 10/10 would recommend. We were able to get two phone lines for a cheaper price and a great deal on a new phone.

My SIM card decided to malfunction over the weekend so I visited this store in hopes of repairing…read moreit. I was fully prepared for a complicated fix or a long wait, but the store associates that helped me (I believe their names were Nate and Natalie) made it a quick fix. I was in and out within 15 minutes and my phone is fully functional again. My husband and I are both due for upgrades in the New Year and agreed we'd visit this location again.

We've been going to this store for years and don't typically have issues but today we went in with…read morean issue with one of our phones and the sales person not only was no help, which we understood it may not have been an in-store fixable issue, but his attitude was completely rude and unhelpful and he seemed very I knowledgeable beyond "you need a new phone" without looking at the phone.

Here is my experience at this AT&T location in Brick;…read more From the beginning when I entered the store the entire staff was busy working with customer I found them be Friendly and Professtional giving each customer the time and attention during my short waiting time. I have been with AT&T since 2009...I have always trusted AT&T for my phone service and much more to offer with their accessories. My decision to buy a new phone was made after speaking with Ashley her questions helped my decision. I am thrilled with my choice I love my new Apple 11 and I chose the beautiful Red cover case and new features are easier to navigate. In addition I noticed the negative reviews on this site which is surprising and the language they use is awful. That shouldn't discourage you from coming into this store. In this world we do have some circumstances that some humans can be described as Rotten Apples. My apologies hope not to offend anyone. I am a new resident to N.J. in this area and my experience was outstanding from my first visit with Abi he was very Professtional answered all my questions. I only left only to get price comparisons at other retailers AT&T offers the most affordable plans, Also helped they took my other phone applied a credit towards my new phone. In closing my second visit to AT&T in Brick...when returned to purchase Abi was busy with another customer, Ashley kindly did asked if I wanted to wait for Abi as long as he knows I returned because he was very kind and professional, shortly Ashley introduced me to Rolando who was also wonderful. Many Thanks to Abi and Rolando and Ashley "Great professional team" My experience at this location was "Outstanding" Yvonne G.

Wow, where to start. The sales representative at this store took advantage of my elderly 73 year…read moreold mother that was just looking to upgrade her basic iPhone. She wasn't looking for anything crazy and somehow walks out of the store with an iPhone Pro that she never wanted. They also told her the phone came with a "free Apple watch" which really just meant they were charging her a monthly fee. The Apple watch is also not even attached to her phone number and the sales representative opened a second line onto her account that she now has to pay for. This type of financial deception is a form of elder abuse and will be reported to the Better Business Bureau. Shame on this store and its employees. Do not visit this store because they will take advantage of you and add additional fees onto your bill that you will be stuck with forever.

I wouldnt buy a phone anywhere else. You walk into this store and the owner Matt is Amazing! He is…read morewilling to help with everything and will walk you through the entire process from start to finish. He evulates your bill as well to make sure you are not over paying. He also gave me a loaner phone when my phone broke and I didnt have an upgrade. Best part is you dont have to wait in line like those corporate stores and sign in on a piece of paper.

I cannot imagine better service: incredible patience, kindness and competence in performing a…read morecomplicated iphone transfer. I recommend them without reservation. Ken Cassie Brielle, NJ

What a gem of a place! Everything you could possibly need plus great customer service. I just…read moreneeded a replacement protective screen for my phone. A task I have avoided for months due to pervious experiences at Verizons stand alone shops. This was replaced and rung up in minutes plus a guarantee that should it break they will replace it for 50% off. A deal never offered to me before at a stand alone store. This is where I will go to from now on.

Customer service is outstanding! Had to go in a few times to get a new phone for a family…read moreMember. The guys Zeke and Jack super helpful and patient. They made the experience a breeze! Highly recommend if you are looking for a new plan or device!

From the owner: AT&T, serving over 81 million wireless customersread more

Prompt service…read more Professional staff. Repair done on time as stated when device dropped off for repair.

They got the battery that was needed, unfortunately it didn't work. They notified me that there was…read morea delay. They got the new battery, installed and called to let me know that it was ready. All in all...great service! Would recommen.

Verizon stores are usually hell on earth. Hours of my life wasted. This was not the case this time…read more John is great and deserves a promotion.

I had a terrible experience with Verizon. The employees seemed to have no idea what they were…read moredoing. The representative helping us constantly had to ask other employees for help, but they didn't know the answers either. Instead of focusing on helping customers, they were talking about personal matters and even interrupted us while we were trying to explain our issue. It was very unprofessional. To make things worse, they asked us to do tasks ourselves instead of helping, just so they wouldn't have to spend more time with us. We specifically asked for the regular $120 internet plan, but somehow our bill ended up being $345. When we went back to ask why, we found out that random services and charges had been added to our account without our knowledge or permission. No one could explain how it happened. On top of the poor customer service, our internet doesn't work reliably, and the hotspot barely works either. Overall, this was an extremely frustrating experience. The lack of knowledge, professionalism, and communication was unacceptable.