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    T-Mobile

    3.0 (2 reviews)
    Open 10:00 am - 8:00 pm

    Services - T-Mobile

    Telecommunications

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    1 year ago

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    T-Mobile

    T-Mobile

    (4 reviews)

    $$$

    Honestly, I do not blame anyone, but the information given to me was not correct, I had to call…read morecustomer service to get the correct promotion applied to my account. After that was done my order was cancelled two days later due to not signing the old agreement (in-correct promotion) which I signed in store and paid the activation fee. The whole experience has been a complete nightmare and seems to be due to lack of training. I will not return to another T-Mobile store for anything. Luckily Customer service straightened everything out and I got my phone re-ordered with the correct promotion. I never had these issues with Sprint that was my provider for 20+years.

    I was visiting Michigan during a heatwave earlier in June, left my phone in the car for 10 minutes,…read moreand when we came back, it was dead. After having a mild heart attack, my friend drove me to the nearest T-Mobile, where I was greeted by Bryan...and having been with T-Mobile for over 6 years, I can easily say that he is the best I've met. Kind. Patient. Intelligent. Tech Savvy...and able to ease my chest pains with his calm determination to figure out what had happened to my phone. Took him only a few minutes, but he had the lifeline to my family back in Cali booting up again, and I was wiping my eyes from tears of relief. Thank you! Thank you so so much Bryan for being my T-Mobile night in black and pink armor...lol Best of luck in all you do. With Gratitude, Linda :)

    T-Mobile - mobilephones - Updated May 2026

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