Wow, was it busy at T-Mobile (Cranston Rd, Beloit) on Monday, 2/5! And everyone came in with very…read morespecific, complicated needs. Jordan helped us while keeping an eye on other customers. She remained calm while multi-tasking. She was knowledgeable and an amazing problem-solver. Today was the ONLY day we had to accomplish the task of setting up a new phone and she helped us through every challenge. Thanks, Jordan. You are a gem.

Jordan, the manager, was extremely patient when activating a phone for my sister. The system was…read morenot cooperating, the PIN numbers weren't working and the phone number and email address would not help find the account. Somehow, Jordan just kept plugging away and managed to get everything in order. we walked out with all data transferred and the old phone wiped. Kudos to Jordan for sticking with the task and making it happen.

would rate a 0 if it were an option. Didn't disclose a 59.99 per phone set up fee on 4 new phones…read more so was charged 239.96 in addition to the usual $40 per phone activation fee. was handed the invoice while walk out the door. Very dishonest place and would not even attempt to make it right. STAY AWAY FROM these AUTHORiZED stores!! Wish I knew than what i know now!! BEWARE!!

As others have stated, I am not one to come on here to tank anybody's business. In this case,…read morehowever, I have been so disgusted with the service at U. S. Cellular at this site and with their general company that I have to say something. We visited this location to pay our bill. While we were there doing so, the agent told us that if we switched to a new plan - their current no data limit plan - we would save about $30 on every bill. LIE #1 I asked the agent if the price he quoted us included the amounts for insurance and what we would be paying on our phone contracts. He said, yes, it included everything. LIE #2 We thought "GREAT!" who doesn't want to save money on their phone bill? Ok, would our 4G get throttled over time? He said No, we don't do that here. LIE #3 Folks, don't believe a word they say. Our bill came out to $50 more than our original plan, it did not include insurance or phones, and our data has indeed been throttled. So we took a jaunt back to the store. I mean, SURELY THEY WILL FIX THE MISTAKE LIKE AN HONEST BUSINESS! Nope. The second agent we saw there, an older woman, was extremely rude, knew less about the phones and how data works than we did, and gave us the same line of horse manure. Ok, awesome. So we called U. S. Cellular to try and fix these LIES. They said, no problem, we took all the notes on our discussion, just call back on the 23rd and we can switch you to a plan comparable to your original plan. PHEW, finally some answers!! (LIE #4) Call back on the 23rd, I freaking sh*t you not - "Ma'am, we don't have a plan like that anymore." "Oh, but if you look at the notes your last agent said that if we called on the 23rd, which is today, there was a plan to switch to comparable to our first plan." "No, that plan is gone." ........silence......crickets......flames on the side of my face.... "So your agent lied?" "Well...." Enough said. Hello AT&T, nice to meet you.

had a brand new MacBook and brought it to uBreakiFix thinking they could help with a repair. What…read morethey didn't tell me upfront was that they're not authorized or even able to fix newer MacBooks. Instead of being honest about that, they still took my computer, kept it for a while, and charged me a fee, even though they already knew they couldn't fix it. It felt like a complete waste of time and money. A reputable repair shop should tell customers the truth before taking their devices and charging them for nothing. I ended up having to go directly to Apple, who told me that uBreakiFix should have known better. Save yourself the frustration, if you have a MacBook (especially a newer one), go somewhere else. I've never had one good experience here.

I needed a new battery for my iPhone. Michael was very professional and I am pleased with the…read moreprocess. I had seen the business but never had to use it before today. It certainly beats driving to Madison or Schaumburg to the Apple Store.

IntelIT Solutions provided quality service for a reasonable price, and within a quick timeframe. I…read moreneeded a laptop battery changed before the start of school. I called a few vendors listed here and received a wide range of over-priced quotes. However, IntelIT Solutions was quick to return my call, provide a range of solutions for my problem (including time-frame), and for reasonable pricing. The technician even picked up/dropped of the laptop after the repair. Competitors were also prompt and professional over the phone. They seemed capable, but charged nearly double the going price for battery changes, or had two week (+) turn-around times. Overall: professional and personable, reasonably priced (saving time & gas driving to the apple store in either Madison or Chicago), and home pick-up if you are pressed for time. I will be calling again when tech problems arise. Thank you Joe!!

From the owner: At intelIT Solutions, we believe in providing personalized IT solutions to our clients. We…read moreunderstand that every business is unique, and so are its IT needs. That's why we work closely with our clients to understand their requirements and provide tailored solutions that fit their needs and budget. We also offer flexible pricing models to ensure that our services are accessible to small businesses. We provide on-site support within a 45 mile radius of our home office and remote support when available.

Love the workshops , I can go in and ask questions without bothering everyone. Clerks are always…read morehelpful and seem to be able to know the answers. Thank you!

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

Never seen a company so incompetent. Not only can they not fix a phone screan but they also seem…read morenot to be able to answer or return a phone call. 0 out of ten recommend

The two men working were super kind and willing to go the extra mile to make sure I was happy. My…read morephone came back looking flawless after I thought it was almost time to junk it. They even stayed a few minutes after closing to finish up the phone and get it back to me that day. Overall super friendly, only place I'll go for electronic repairs.