Great location. Was impressed with the quality of service I received over the phone and in person…read more This trip I was looking to recycle lithium ion batteries, and they were very knowledgeable about what they could and couldn't recycle. Super helpful and I am very appreciative, would definitely recommend this spot for your battery, bulb, and e-cycling needs!

Warranty sucks. They won't honor warranty. Last battery I ever purchase from them. Go to farm&fleet…read moresave yourself the hassle if the battery dies during warranty period.

I purchased something online and got the wrong thing. I really needed it so I took the package to…read morethe store and they replaced it with the right thing no questions asked. They were gracious and totally wanted to make it right for me!

Just stopped in to have about $300 worth printing. I asked the front cashier if anyone is in back…read moreto help. She the person is on break. Why isn't there a manager or someone else to help. You lost a long time customer.

Knowledgeable workers help you there when picking a new device or if you have a product that needs…read morerepair.

horrible experience at this store I would not recommend. They promised to pay off our devices with…read moreour previous carrier if we switch over to at&t. We switched over gave them our last bill and information needed for the phone pay off amounts. almost a year later we have not received anything anytime we call the 611 # they say nothing was ever submitted. Now when we go into the store nobody wants to help they only give us all these numbers to call and figure it out ourselves the manager sucks apparently she doesn't know how to do anything. I would 100% stay away from this store.

They stayed and helped me take half my fro t end apart to get to the part I had up change. There…read morefuc$$$! Awesome thank you guys and that's why I buy ur over priced parts

Very helpful and informative when I was in crisis mode. Made sure I had what I needed for the short…read moreterm and gave good recommendations to fix the problem long term.

Of all things, forgot my suit for a wedding weekend. Walked right in and an associate by the name…read moreof Paulie (hope I remembered the name correctly) immediately asked what I needed. Explained the situation and although I expected not to be able to get a suit same day, he took care of me and I was able to get a suit within in 10-15 minutes. What an extremely easy/smooth process. I can't thank him enough! Thanks again Paulie!

I'm a big guy. And I was kind of needing a suit for a funeral. They really didn't have anything in…read moremy size that looked any good. The salesman told me they would rent me a suit that would fit. Their selection was very, very questionable. The price to rent the suit was about half the price I would pay for a decent suit at a reasonable store that services big and tall. If you're normal size, I suppose they might be OK but if you're a big guy steer Clear. Make the trip down to Schaumburg or that area and go to a legitimate big tall shop.

I LOVE DSW! I have…read morebeen in this particular one a few times. I haven't actually found shoes that I've bought at this location though. However it is nice and big and clean! It just opened May 2015. They have a good selection for men's as well.

Horrible customer service Cathy was so rude.... I was trying to do an exchange which is not…read moreimpossible after I purchased with afterpay and she just sounded like it was a nightmare... I love dsw but dealing with employees like these makes you not even want to come back! I hope corporate sees these reviews so they can get in here and teach their employees a thing or two about customer service!

The staff is rude and deceiving. I wasn't greeted. I presented a watch and said I needed a price on…read morea battery. The employee immediately changed out the battery without permission. I was then asked to pay for the battery and installation. They were very deceiving taking it upon themselves to change out a battery without permission ! Terrible customer service and store practices.

I am not sure I will go back to this location, they are definitely not the most customer friendly…read morein there. I went in and was buying 2 fob batteries to the tune of $37 & asked if they had a restroom the one guy says not for customers we closed it because of covid, he never even looked up from the computer he was looking at just said his piece when I said I would have to remember that he says well there are people working back there we have to think about them and walked away. I have been going there for years and they used to go test the batteries now they just put em on the counter, charge you for them and walk away. Luckily they both worked out fine but I think I will go elsewhere that is most customer friendly.

I am extremely appalled at the experience I had with your company…read more I got engaged December 25th, 2018. After the 1st of the new year, I saw the Alliant Energy Center in Madison WI was hosting their annual wedding expo. I knew I just had to go experience this! I had high hopes of finding my vendors for my wedding here. While at the expo, I came across Nedrebo's. The suits that were displayed were unlike anything I ever saw in men's formal wear. So many styles and color options to pick from! I was also pleased with the customer service. My fiancé picked out his suit and insisted we make an appointment for him to get fitted in store. A few weeks went by before we made it to the store. We were greeted by a gentleman named Michael who appeared to be very knowledgeable in men's fashion and gloated about his tailoring experience. Michael was also noticeably stressed out as no one was in the store helping him on this busy Saturday. He was trying to greet customers, answer the phone, and gather measurements for my fiancé. We decided to cut him a break due to the lack of staffing and picked out the suits for our groomsmen, ushers, groom, and dads. All the men came into Nedrebo's to get measured between mid January to early February. The order was placed, and Michael told us we can expect to pick up our suits the day before our wedding which would be December 20th, 2019. August came around, the new store manager Jennifer called me. She let me know Michael was no longer with the company and I can direct all my future questions to her. She proceeded to go over each rental with me to verify all measurements were correct along with the suit selections we chose. I really appreciated this as things can happen when staff changes. She called me again 1 week before the wedding to check in and stated she would be calling me the week of the wedding on Tuesday by 2pm to let me know if our rentals arrived. Our wedding was the Friday so I really appreciated her being organized. She did let me know the suits were ready Tuesday, however we are not from Madison area and would be in town by Thursday at 2pm to pick up suits. When we arrived, the groomsmen, ushers, groom, and dads tried on their suits. Every single suit was either the wrong color, wrong size, missing suspenders, missing a vest, missing bow ties, shoes had the soles literally hanging off of them! Every single thing we ordered was WRONG and my wedding was the very next day. Jennifer assured us that she would get the warehouse on the phone immediately and make sure the correct items were overnighted to us and they would arrive to the venue by 10am on Friday December 20th our wedding day. I did not sleep or eat because I was so worried our bridal party would not have suits to wear. I could not believe this was even happening! We ordered these in February and were so organized! Not to mention, how does the warehouse mess up an entire order that is over $2,000 in rentals? AND the shoes.. every single pair... that's 10 pairs of shoes... the soles were literally hanging on by a thread! How could the warehouse send these in this condition and think it's acceptable? Anyway.. wedding day is here and I arrive to the venue at 10:30am to find out our best man and my mother have been on the phone with Nedrebo's the last hour trying to find our suits that were PROMISED to be there by 10am. At this point I broke down. I called Jennifer and lost every ounce of patience that I had left. She assured me she was doing the best she could to find our suits that didn't arrive. At 12:00pm she stated she was driving to the warehouse to pick up the suits herself because she couldn't find the ones that were supposed to be shipped to us. She arrived at 12:45pm with the suits. Not only were the suits still wrong.. but this was 15 minutes before our ceremony started. Our groomsmen didn't get their pictures taken as planned because they didn't have their suits on time. After telling Jennifer I am not paying a single penny for any of these suit rentals, she spoke to corporate and they agreed that every single person would be refunded in full. I greatly appreciated this, however, your CEO needs to be aware of this awful event. No bride should have to go through this on their wedding day. I should have spent my wedding day stress free and relaxed trying to soak up every moment. Instead I was heartbroken, crying, and desperately trying to find these suits so I could go on with my wedding. To make this even better... my venue contacted me today 12/30/19. Our suits were delivered to them today by UPS. These were supposed to be delivered on our wedding day over a week ago! The shipping label even says overnight shipping December 20th but they didn't not arrive till today December 30th. I pray this is a huge lesson learned for your company and you get your warehouse in order. I trusted your company on the most important day of my life and was highly disappointed.

Amazing place to go, Ashlie, the manager really knows her stuff and it was an amazing customer…read moreservice experience. 5/5 would definitely recommend