An overly patronizing staff of elites whose only interest is selling you the most expensive phone…read moreor device. Service is slow with long waits and an equally drawn out and tiring sales pitch and schpeel. Not at all very consumer friendly or helpful. Talk in circles and they act as if they have a university degree in Retail Sciences! If you have a problem, forget about receiving much more than lip service to basically fend for yourself and look it up online. The sole object here is to sell you a phone! An expensive one! While Verizon is the best cellular phone and a leader in its class. These outlets do nothing to enhance Verizon's best image or reputation. Kiosks at C...co, offer far better deals at half the cost, especially if they have a sale going on. I got my S10 for basically half price elsewhere! Key is to shop around and try not to be sold the Brooklyn Bridge by these Verizon stores. Shop around!

Horrible customer service. I've never seen such uninspired sales people. It was obviously a pain in…read morethe butt to have someone walk in and have to be waited on.

I needed a couple shattered phones fixed and decided to try this place. They were much cheaper and…read morefaster than other places in the area. Mike is a really nice guy, and did a great job! I would recommend this place to anyone needing phone repairs.

I'm not sure this is the same owner but from the business card I received, it's the same address…read more I've been to this place before and they did fine so I decided to go back. The man at the desk "fixed" my ipad within a reasonable time frame but 3 months later, the ipad has the same problem it had 3 months ago when I brought it in the first time. There's no guarantee on their work so if I wanted it "fixed" again, I would have to pay the $150 they charged me the first time. At this rate, I mind as well get a new ipad and not deal with such a hassle. Thanks for nothing.

I've been having a service problem and I go in and the Hispanic girl says "well what do you want me…read moreto do about it" she says they already changed my sim and I most likely need a new phone for an antenna problem. So we wait for awhile and I need the pin to the account that she can't reset because the main account holder isn't there even tho I was switched to the main account holder. So I leave and go to the Lansing store location where the girl there says how does she know it's an antenna problem she can't see inside the phone and fixes the problem for me. So go to the Lansing store location

Go only if you DON'T WANT intelligent, knowledgeable associates who are friendly and will take time…read moreto assist you with the ins and outs of their products. Do yourself a favor and find a place that will appreciate your business enough to treat you like a repeat customer and not just focus on selling what limited product they have in store. This was the worst experience ever!

Joe was amazing to deal with. He is great in customer service and i highly recommend this place!…read moreVery friendly and courteous. He started me a new boost account i have an amazing phone and he set it all up for me until it was good to go!! If you need a phone or new provider go see joe!!

Bought a used phone for my daughter and after a few days noticed that the screen a burn in issue…read more Brought it back to store and the owner took it back no problem and gave us a replacement that was an even better deal. A friend of mine just dealt with him and also reported an amazing experience. Will get more business from this guy in the future!

Okay, so heres the thing, as much as I'd love to be able to leave a full 5 star review, I just cant…read morein good faith. Lmao. They get an A+ when it comes to the repair of my Dell laptop, inspiring 3580! It was having tons of software issues, as I recently purchased it from a local pawn shop. It would not properly install the latest version of windows, it kept stalling around 70-80% it waz running ultra slow, and sadly, ive become my father. (illiterate when it comes to technology, something i never thought would happen to me) Anyways, I struggled to find the right place to bring my laptop in, because when you know very little about computers, you have no idea if your being taken advantage of, or even told the correct information. So the reason they didnt get a 5 start review is because I felt like the man who did the work on my computer was very rude and wasnt explaining anything to me. I have no idea if I overpaid, but I do know that good service is more than just fixing the issue. I want good service all around, and I did not get that here.

Update 17 Sep 2025. Took son's Android in with a camera issue. They fixed it pretty quickly and…read morereasonably.

Excellent customer service, great selections and best prices in town. The employees are very…read moreknowledgable and honest when helping you make a purchase. If you want fast and great quality service then visit abc in Hammond, you won't be disappointed!

Service was TERRIBLE!! About 3 weeks ago I was calling a number of wireless phone stores for a new…read morephone after I dropped mine in the pool I came across Fone Zone. It was the cheapest price I could find out of any of the stores in NWI and now I know why! Because they're probably hurting for business. A middle aged man named Tony was who I was helped by with my new phone. He sets me up with a great price on a new phone and I was on my way. I get to my home about 15 minutes down the road and the phone shuts off!! I take it in and this Tony guy says I can't do anything for that but I will give you 150 discount on another phone. This man is a fraud!!! Selling broken phones and taking advantage of customers. Not to mention the two times I was in there he had friends hanging out in the shop. So unprofessional. He should be behind bars!!!! Do not give these people your service. Trust me on this one!!

From the owner: Fone Zone is located in Highland, Indiana. When it comes to cell phones, cell phone repairs,…read moreservice, accessories, and everything else phones, Fone Zone has you covered! We repair all cell phones, tablets, ipads, and portable devices. Do you have a broken screen We can fix that. Our technicians are fast, friendly, and knowledgeable.Most cell phone repairs are completed the same day. We have the largest selection of cell phone cases and accessories in the Northwest Indiana area including cell phone cases, chargers, screen protectors and much more! From Otterbox and Spigen to Body Glove and aftermarket, we have all styles and colors. Our Services: - Cell phone screen repairs - Cracked Screens - Water Damage - Iphone glass repair - IPad glass replacement - Charger Port repairs - Screen and glass repair on most smartphones and tablets - We Unlock and Jailbreak cell phones - Cell phone speaker repair - Pre-paid cell phone services available - Android Phone repair - Prepaid activation c

I'd like to give them 5stars because the three women Courtney, Emily and I forgot the last woman's…read morename were working so hard. However the manager Brandon wasn't so pleasant. His snarky attitude with customers is unacceptable. Also for him to tell me to come back tomorrow because it was 6:30 and they close at 8:00 is crazy. While he's standing at the front door telling people to check in on the app instead of helping the ladies is not cool. Then to YELL from the front door to the back of the store for one of the women to DO some work is crazy! Yet he's the first one walking out the door with his wingstop is crazy. Great job ladies for helping everyone in the store and keeping everything under control!! Brandon definitely needs an attitude check and some training.

Great customer service. Emily took the time to make sure that every need was met and that I was…read morehappy with the care she provided me during my visit there. I am very grateful for all of her help and will return here from now on for all of my concerns that require in store visits.