This was by far the worst experience I've ever had. I went in to return my WiFi router, and the…read morewoman assisting me, Julie, was extremely rude and unprofessional. She rolled her eyes at me continuously, and when I handed her the router and cables, she tossed them on the floor. She muttered under her breath, calling the items "nasty," before immediately using hand sanitizer. I felt completely disrespected and mistreated. After years as a Spectrum customer, this encounter has convinced me to switch to a different provider.

A 70 year old woman walks into the store with her 73 year old brother and what did they get? GREAT…read moreSERVICE!! I want to thank Nicholas for his patience and assistance in helping me and by brother. We asked a lot of questions which he patiently answered (and politely repeated). He offered suggestions to save us money, and was instrumental in helping us switch our service and explain carefully everything that would happen. He, and his manager, Julian, were wonderful to us. I am very grateful for all there efforts on our behalf.

I recommend anyone looking into buying a phone or switching phone plans to stop by this T-Mobile…read morestore !Outstanding customer service! I was able to walk in and get assistance right away they guided me through my technical difficulties with my phone! Their professionalism is very strong. It was well worth my time, thank you T-Mobile team!

I did not buy a phone. I came along for the ride. Both reps had a client over 1 hour and started…read morehelp us in between. One woman waiting in the corner with her kids not sure how long. Really long wait. One girl looked like the her and the rep was about to go out to dinner - unprofessional flirt on someone else's time sir and mam. The other rep seemed to be in charge but stuck. They should do appts. There was a Spanish man in there yelling probably because he wanted to be helped idk his behavior was not cool. They are probably busy because they are a Flagship selling the promo IPhone 14. No complaints but Would I return (no not to this location no).

I have been to this location several times and each time have been met with stellar customer…read moreservice from courteous and knowledgeable staff. I would like to specifically mention several of them in hopes they receive some recognition: Kashir, Deepak, and Kabir. This store has top notch people passionate about technology and happy to help working there and it's greatly appreciated.

This is by far the best Verizon store in Queens/Long Island area. I have been getting all my…read morewireless needs at this location for over 7 years now and have always received excellent customer service. I highly recommend everyone to shop at this location and come see Manny. He does his best to solve the problems and offer the best solutions.

I would definitely recommend! The owner is very friendly and helpful. He understands any problems I…read morehave with my devices and always gets the job done right! I've been coming to this place for 5-6 years and I'm always happy coming here!

I brought my iphone here for a screen repair and a broken home button. Not only were my screen and…read morehome button repaired, but the repairs were done for me while I waited. Not only was the work done quickly and correctly, but I was treated professionally and given a fair price. Earlier in the day a different cell phone repair store tried to charge me significantly more and pressure me into an additional repair I did not need. I will certainly be returning to V&V wireless in the future for my cell phone repair needs.

After spending the morning at Samsung store in Roosevelt Field to fix my wife's phone, I went over…read moreto your store, and my wife's phone was fixed. A pleasant guy by the name of Haibin, was extremely helpful. He was able to fix the phone in under 15 minutes. We are very grateful to him. All Samsung store could tell me, was my wife needed a new motherboard for $300. That was certainly not the case!!

Just like any T-Mobile around the country. Same service across everywhere at ubiquitous places...read more

Best prices on the phones and no activation fees. I really appreciate it. Huge discount on phone…read morecases and screen protector. I have been coming to this place for a while and never gets disappointed. I g Highly recommend this metropcs store to everyone who is interested in upgrading the phone.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.