My experience with T-Mobile at the Greenwood Ave office in Hamilton NJ…read more Do not go to this location for one, they are a privately own office, are unprofessional and they do not help the customer in any way possible.. I have been with T-mobile since 1999 and have never experienced such horrible service. I will never go there again. That location is a horrible representative of T-Mobile and should be CLOSED. ​​​​​​​

Despite a lot of ups and downs with my experience it had 0 to do with the staff. They went above…read moreand beyond to try and make a horrible, unexpected scenario the best they could. Yes, I spent a decent amount of hours there but with their empathy, compassion and doing everything they possibly could to make sure my needs were meet goes beyond the typical service expected. I would recommend this T-Mobile team to anyone ..thank you for not giving up!!

I left a review before for Fouad. He fixed my cell phone initially and put a new screen in for an…read moreextremely fair price for my iPhone 8 S plus. Exactly 34 days after he did that, I dropped my phone in order to keep myself from falling. Even with my protective case the screen took another hit and was shattered. I was four days beyond my warranty and my cell phone repair did the repair for me again and extended my warranty. I felt so happy and grateful for the extension. I don't think anybody tends to go to these lengths to make people happy. I will never use anybody else again! And yes I did pay the good karma forward To someone else that needed help :-)

Fuad, owner, is very courteous & professiional in his work. He fixed broken screen of my Xiaomi…read moreRedmi Note 5 very satisfactory for very reasonable cost. He also put screen protectors on my wife & my phone satisfactory & reasonable cost!!

We walked in tonight with a big ask (switching two phones over to AT&T from another carrier and…read morepurchase new phones) and it was obvious there was a shortage in staff. Leo was not only professional, but kind and a master at multitasking. I hope our time with AT&T is with spent talking with people like Leo, because he is a gem of an associate!

Great store. Never crowded, and knowledgeable staff. When the great AT&T deals are around, this is…read moremy go to store.

Big shout-out to the Apple representative, Ryan! He was courteous and helpful during my purchase of…read morea screen protector. Ryan even went above and beyond by installing the protector on the device. It's good to see individuals who work in customer-facing jobs actually help. Go Ryan!

I will never go into this store ever again. The store employee near the front door was real fast to…read moreask if he could help. I told him that I had an issue with my cell phone. He became uninterested as soon as he realized that I was not going to purchase a new i phone He went on to tell me the store was three hours behind and a technician probably would not be able to fix it and basically told me to fix it myself. The store could improve if they would remove his presence permanently.i would give this store zero stars

Rick helped me with repairing my phone and not I only was he super fast with fixing it but his…read moreprices were unbeatable! We always know who were going to anytime we need help with our electronics from now on. Give them hands down my recommendation to anyone inneed of there wireless things fixed.

A amazing place to get your phone fixed they do a lot of stuff screen replacement and Ext. Please…read morego shop her they sell amazing cases for phones too, Thank you Trenton Wireless

Prompt service…read more Professional staff. Repair done on time as stated when device dropped off for repair.

They got the battery that was needed, unfortunately it didn't work. They notified me that there was…read morea delay. They got the new battery, installed and called to let me know that it was ready. All in all...great service! Would recommen.

Recently had my phone and Ipad fixed here. The owner Bill was very nice and service was…read moreexceptional. Fixed both without breaking my wallet!!! Thanks! Great store I highly recommend to come here for all your broken tech devices.

I took my laptop in for repair because the screen was failing, sometimes it would turn off. They…read morecharged me $400 to buy a new screen, but if it didn't work, they would return the screen and give me my money back. Two months later, after insisting so much, they returned my laptop. The worst thing is that they returned it to me in worse condition and the screen did not work. The person responsible for the repair did not want to talk to me. And they didn't give me my money back. I then took my laptop to Best Buy's repair service, and they confirmed that the screen is no good.

Called ahead as I am eligible for trade-in for $1100 17pro as a long time customer. Only catch (as…read moreper Verizon billing and website) is I need to upgrade to Ultimate plan (additional $10/mo for 36 months) or my trade-in will be devalued by $360. I mentioned the need to upgrade to the Ultimate Plan and was told there is a Black Friday special and the upgrade in service is unnecessary unless I really need/want it. I was told to take my old phone with me and bring it back within 30 days as my trade-in ... and that I may see one monthly phone cost on my bill which will be reversed when the phone is traded in. "Things" (including the LIST price and "Activation Fee" reading "Pro Setup" on the invoice seemed a bit suspicious which was made clearer when I saw an additional $40 activation fee on my Verizon account online. Went to a Verizon COMPANY store this AM and they had me call Verizon Customer Service ... long story short the order which was submitted has NO TRADE-IN and the "authorized Verizon retailer" just tried to get away with selling me (and apparently reaping the commission) on a full-price phone ... and Verizon corporate will now void that sale, send me a new 17pro phone for me to set up by myself after which I can return this currently 1-day-old 17pro to Newtown (and expect to be faced with a $50 restocking fee which Verizon promises to reimburse) ... and then bring my trade-in to a company store. What I learned ... (1) Jay at Newtown appears to be unethical (there were too many "assurances" for this to have been a simple employee "error"). 2. Verizon corporate will take care of their customers (though, should this happen to you, expect to spend MANY hours on the phone with one or more reps through this multi-step process). 3. Leaving a review on the Newtown store's website appears to be deactivated (though scrolling over an online link with the cursor reports an "unrealistic" 4.9 rating over 920 reviews!) . 4. As a college statistics professor, this will make an interesting case study for my students (though I will be careful not to identify the salesperson by name). Buyer beware. This store may "work" for customers looking to reap free phones for switching carriers and multiple lines but current Verizon customers should avoid it at all costs.

Very helpful...courteous service..well stocked to products..associate knew the products…read morewell...Definitely will recommend...Thank you...