The owner was extremely nice, Came in to repair the back glass of my iPhone. originally quoted a…read morehour and a half and got it done in about 30 minutes. Great experience and highly recommend visiting when in need of phone repairs.

HORRIBLE SERVICE!!! as soon as I walked in the the guy was already being negative, claiming a…read morebroken screen was unfixable. He ended up messing my phone even more/mentioned that a broken screen was not able to be fixed. I have asked T mobile to report this location. I will also report this. Due to lack of professionalism, I am completely out of a phone and have to pay for a new one. DO NOT RECOMMEND.

What an awesome place!! Very friendly and fast!! Best…read moreprice around, guarantees their service and will replace any problems within 1 year. What more can you ask for!!!! Ask for Max!! Very professional and friendly. Did a great job!! Thanks Sara

DO NOT DO BUSINESS HERE! I brought my Galaxy S9 here because I had a crack in my screen. The phone…read moreand graphics worked perfectly the only issue was a crack in the screen. I dropped off the phone and went to a nearby appointment. Because the phone was ready early I needed to have a family member pick it up. I hopped on a flight a few hours later and low and behold my screen stopped working! The screen would turn bright green and purple. I tried to restart the phone more than several times. Nothing worked. The screen would black out for days at a time so here I am outside the country with a phone that doesn't work. As soon as my plane landed I headed to the shop to find a different gentleman there. He told me I needed to come another day to see the guy that fixed the phone initially. I do not live in town and asked if there was any way the guy could fix it today. He got on the phone with me and told me to wait at the shop and he'll come today. I asked for a time frame since I don't live here. He asked me to give the phone back to the other guy. When he hung up the phone he said he isn't coming today. Completely unprofessional. The guy straight up lied to me on the phone. As of right now my phone is still not fixed. I would've preferred my cracked screen over this. I WILL NEVER DO BUSINESS HERE AGAIN AND I SUGGEST YOU DON'T EITHER IF YOU WANT YOUR PHONE TO ACTUALLY WORK.

Repaired my computer very professionally, gave clear communication and transparency. I would…read morerecommend again for any type of repair. The person repairing was very nice and trustworthy.

From the owner: New Generation PC offers expert computer and phone repair in Brockton from a certified technician…read morewith 20 years’ experience. We handle computer and laptop repairs, PC upgrades, iPhone and cell phone repairs (including screen replacements), laptop screen and tablet/iPad repair, data recovery, virus removal, and more. We also sell affordable used laptops, iPhones, and cell phones, and provide website design services. Proudly serving Brockton since 2020 with honest, skilled service—at your home, business, or our location. Call today to get your device back on track with Brockton’s trusted tech!

Tyrel is amazing! He was extremely fast, efficient and polite. They are lucky to have such a smart,…read morehardworking employee! Will never bring my phone anywhere else!

I needed a new screen for my phone. They ordered a new screen and it arrived at their store 2 days…read morelater. I dropped off my phone at the store and repairs were completed in less than 2 hours. It looks like a brand new phone. I also got a discount for the new screen. Much more convenient option (in my experience) than filing an insurance claim. The deductible cost for the insurance + monthly insurance fees probably would have been about the same amount of money (or higher) and it probably would have taken more time to get a new phone through insurance.

Dropped in here two weeks ago after 5 years of pure agony of having Sprint! Dropped calls, no…read moreservice in my home, not receiving texts for days after someone sending them to me and just all around bad service. After finally getting out my contract with them I'm switched to Verizon. There was a very long wait on a Monday morning. I got a very nice sales person who hooked me up with my new service, new phone and lots of nice little perks. I got myself a new fit bit, new cover, new charges and all kinds of new gadgets!! I'm not sure why there are so many negative comments here..everyone was super nice that helped me that day!! No problems at all. Super big store. The parking is super small and kind hard to finagle that's my only complaint!

I have been a loyal Verizon customer for quite some time, and my experience with their customer…read moreservice--both by phone and chat--has generally been excellent. Unfortunately, my experience at this store was the complete opposite. The store appears to be managed by a narcissistic individual who behaves as if he knows every technical detail about the entire company. I went in simply to drop off my Verizon 5G WiFi Extender after upgrading to Verizon FiOS. Out of nowhere, the manager snapped at me and insisted the device was not a 5G WiFi Extender because it has a coaxial port. What the manager clearly does not understand is that a WiFi extender simply repeats the signal from a WiFi router. Because of his dismissive and arrogant demeanor, I told him he did not know what he was talking about and that he should scan the SKU number before jumping to conclusions. Instead of verifying the information, he doubled down and claimed he essentially has Verizon's database "in his head." When the team finally scanned the SKU number, it clearly showed the device is 5G equipment. Naturally, he was embarrassed and tried to save face with a ridiculous explanation: "The extender is FiOS equipment that was configured as a 5G device." What? I laughed and left. There was no apology for the unprofessional behavior or incorrect claims, and I wasn't even thanked for being a loyal customer. This store manager is in serious need of professional training on how to interact with customers. If this is the level of leadership at this location, Verizon risks losing loyal customers because of uninformed and unprofessional management.

I have been a Metro Pcs customer for over 2+ decades. Ever since T-Mobile bought metro it's been…read moredown hill. I was making a simple request and was treated like shit by 3 foriegn women, an employee, a supervisor and a manager. I believe from Indian descent, they are the 3 rudest people ever. I just want for the corporate office to try and please a loyal customer. They refuse to escalate a simple request. If people at the Metro PCS or even the T-Mobile bosses see this post get intouch with me. Please and Thank you. Oh Yeah this was customer service. 7/20/2026

From the owner: Switch today & enjoy America's largest 5G network.read more

Nice big Best Buy that had a good selection of printers. I have been shopping around for printers…read morefor our condo in Providence and I decided to check some of them out at this store since I had some time to kill before my event. When I walked in, I was greeted by some of the staff members and I asked where could I find the printers, they showed me the section and I spent time doing my research. The thing with printers is you have to account for the ink cartridges...some of them could be very cheap, but the replacement cartridges could run you in the $50-75 range... I found some good options here.

I would assume that any Best Buy location would have phone accessories, TVs, gaming setups, etc. I…read morewas wrong, this location only has washers and dryers for some reason. An employee told me "drive to another location". This wasn't advertised anywhere.

I bought my Pixel 6 in 2021. Last week I dropped it, the screen died, it went into auto talk mode,…read morewould not shut off and I was in full blown panic mode. No GPS to get to the doctors (I'm old) and no way to call or text anyone. Nick ordered the part late on Wednesday - and it was fixed by 1pm on Friday. He spent almost a half hour patiently answering every question I had, helped me set up my thumbprint, waited while I went through all my settings and showed me there is a lifetime warranty printed right on the receipt. It's hard to put a price on technology you depend on, but it's even harder to put a price on a technician you trust who loves his work. Go See Nick for your phone repair in Avon inside Walmart near the doors, next to Subway. I gave him 5 stars, but he deserves 10

Nick fixed my iPhone 15 screen and camera cover in front of me in10 minutes for $26. He had all…read moresupplies on hand and did a great job . Very pleasant. No wait.glad I came here. Good value

If you're being sent here by an Asurion claims page do yourself a favor and do not trust a single…read morething they told you and call the store instead. I was told to just show up any day at any time and that the repair usually takes an hour, luckily called before heading over to find out they wanted me to make an appointment and the repair would take 2-3 hours.

I had an issue with my samsung phone in which samsung was unwilling to help. After spending…read morecountless hours on the phone, this company stepped in and saved the day. Upon arrival I was warmly welcomed to the store by Lindsey. She was aware of my situation and stopped whatever she was working on and assisted me. Her and her coworker Bryan really turned a horrible situation into something positive. They went over and beyond and treated me like VIP. Both had great customer serivce skills and worked really hard to resolve the situation. Thank you Lindsey, Bryan and Jill, for all of your help! If you are looking to get your cell phone repaired, THIS IS YOUR PLACE!