T-Mobile in Atwater needs employees who DOES NOT discriminate by what the customer is wearing or how they look, who actually listens to there customers, not employees who role their eyes not once but 3 times, interrupts the customer when they're explaining a situation, and doesn't interfere into a conversation if the customer is speaking to another employee cause the "attitude employee" was being completely disrespectful.
Today we went to get a new phone and I felt so be little and discriminated by this employee! When walking in, all the employees made it seem we were an inconvenience. My sister and I are the only customers in the store.
Management needs to get their staff together and remind them the only reason why they have their jobs is because of the customers and being racist is not a good look especially when they make it noticeable.
The girl in the photo needs a reality check! For T Mobile to have this female represent the brand is completely not a good look and will not help your business. We work in Customer Service Management, my sister and I never had an experience like this. We've been with T-Mobile for 20 years and this location always give us BS. At this point, I would close this location down.
I also have video on the whole experience as well and the 3 times the girl in the photo rolled her eyes! Something needs to change ASAP read more