terrible in time management! but the actual drainage work is okay…read more i have an appointment for blocked drainage on the 4th of December, Friday, between 2-4pm. around 12ish on Friday i received a phone call and was told plumber has been delayed at previous work, but he can still come after 5pm. i agreed, at least they informed me so that i don't have to sit at home and wait.i then went outside, and at 3ish on the same day they called again told me that plumber is not feeling well but can reschedule for Sunday. so my appointment is changed to Sunday 8-10 am. on Saturday the 5th of December, i received a phone call and was informed that drainer won't be able to make it between 8-10 the next day, but can come between 10-12. OKAY, i accepted, as i didn't intend to go out. now is Sunday, 12.37pm, drainer is not here yet, no one contacted me or anything. i called and they told me that plumber is stuck at work in the previous job (again). However he can come after 3pm. i agreed and now i will see if they will really come after 3pm. i found its ridiculous and unacceptable to rescheduled 5 times within 2 days (so far), if unable to take so many appointment at that time, they should't schedule that many appointment and then keep cancelling it. I looked up the review on their own website and they claim themselves scored above 4.5 out of 5, i didn't know how do they get that score, but for me, the experience so far with aspect maintenance has been unpleasant. Unless you don't mind to sit home and wait whole day, for several days..... updated on 07/Dec: yesterday the plumber arrived around 2.40 pm, which is not really our scheduled time but never mind, i was at home. plumber was polite, friendly and efficient, our problematic drains were solved quick and seems okay now. i am satisfied with the result , but not impressed with all the hassle of scheduling appointment.

Asked for a simple drain survey and now they've vanished…read moreAsked for a simple drain survey to prove that the drains don't cross over into a different freeholder, the attended promptly and promised the survey results within 2 working days. No response to this survey on multiple attempts and it's been 2 weeks.

Very good service! They are pricey, but they are doing an excellent work…read more I had a problem with the boiler (there was no hot water) and the engineer promptly fixed it on a Sunday morning. He also explained the cause for some other heating related issues in my apartment which was very helpful. Also when calling them to visit my flat I didn't have to listen to music and/or speak to a robot for XX minutes before talking to a human. I immediately spoke to an operator which was great because I hate wasting my time waiting on the phone.

The most awful service I have ever experienced…read more Apparently, you cannot give 0 stars, which is a shame, as Pimlico do not even deserve 1 star. Incompetent administration, an engineer who lied and a complaints process which is basically them deciding that you are wrong. As others have said it's £150 up front. The engineer turned up, worked about 5 minutes and said everything was fine. 3 days later the leak started again in exactly the same place. Pimlico said I would have to pay again to get someone to look at it and that their engineer had advised a replacement which I had refused and that it was all detailed in the engineer report. Of course, I had never received the engineer report as they had the wrong email address for me, and if I had received it, I would have challenged the false statements the engineer had included in it. I immediately made a complaint, which they dismissed as they had video evidence that supported the fact I was lying about what the engineer told me. They didn't follow their own 3 step complaints process, they are not a member of any external ombudsmen or complaints scheme. So, when they defraud you and dismiss your claim, you have nowhere to go. Oh and of course they later admitted they didn't have any video evidence and claiming they had was a mistake, but they still didn't refund me the £150 or admit any wrongdoing. Literally the worst company I have ever dealt with.

We were extremely pleased with the service received, the designs for our wetrooms were incredibly…read moregood. The goods arrived in a timely fashion and were delivered at a time of our choosing. After sales was the jewel in the crown, as our fitter was a bit confused by some of the parts - nothing seemed too much trouble for them. Well done.

From the owner: We are a family business specialising in the design, supply and installation (or supply only if you…read morehave your own wetroom or bathroom installer) of wetrooms in Guildford, Camberley, Surrey and surrounding areas. We are based in Camberley and bathrooms, wetrooms and natural stone are our passion. We offer a design service, where we can create realistic visualisations of what your bathroom/wetroom could look like using the latest software. We can do any or all of the following! Design, supply the goods and installation!

Had an emergency about 2 weeks ago. Called Platinum and the plumber came out…read more He was very pleasant and the fixed my problem. Have kept the business card just in case I might need them again.

From the owner: Thank you for visiting us. We supply tradesmen for all types of domestic and commercial clients. We…read moreare based in Walthamstow situated in Waltham Forest in East London. Our service areas are mainly East and North London, however, all tradesmen can sometimes cover jobs further afield including Central London. A selection of our trades are available around the clock for emergency work such as plumbers, heating engineers and gas engineers or electricians. All tradesmen can also be booked in advance for normal working hours scheduled work requests including all our trades above. Please note normal working hours are Monday - Friday 9 am to 5 pm. Outside these hours are reserved for out of hours requests only.

Very poor experience with Serviceteam. They damaged my sink whilst installing an Insinkerator and…read morerefused to fix it claiming that their 'warranty' didn't cover collateral damage. I would warn everyone against using them and wish I had not.

Overall, I had a very bad experience, and this would have been a lower rating if not for Kevin…read more(handling logistics), who was great and resolved things. I had three central heating and one combination radiator installed. This meant the plumber would have to do some electrics. I sent a very clear and detailed document outlining the radiators' specs, sizes, and where I wanted them. The plumber came three times in total (I later learned the plumber hadn't received/read them). For two visits, the plumber had a bad attitude, largely because he was annoyed to be doing electrical work. The third, he was normal, but he was only there to fix a leak he had caused. Details below: - As mentioned, he had a bad attitude overall, not something I'd expected, having used the same plumber from them before (that time, he was normal). - He installed trunking for the electric wires. He did an AWFUL job and put no corner pieces in the joints. Then had the audacity to tell me that they don't make corner trunking. I simply had to point to some in my kitchen. This trying to pull the wool over my eyes and talk down to me, he did multiple times over the three trips. - We had a large Victorian-styled radiator installed. But despite its large BTU, it wasn't getting hot. He claimed that they actually weren't very good and I should have brought a different style (he blamed me/the radiator a few times). On his third trip, he tried to rebalance the system, again claiming they were bad. Little changed. I since got in a new plumber (different company), who instantly told me that the radiator had been installed the WRONG WAY AROUND. This type of radiator has a baffle, so it could never reach full temperature the wrong way around. I was shocked at the Serviceteam's expert plumbers' incompetence. Plus, I was now further out of pocket. - The plumber came back for a third visit because the pipe he installed for one of the radiators was leaking. However, before accepting that it was his work, he blamed the pipework in the house, and it took me ripping up the floor and removing a whole bathroom cabinet before he accepted and fixed the obvious leak. - He also strongly encouraged that the pipework he installed for the radiators be done in a certain way. Faster for him but definitely less pretty. I accepted it at the time as I just wanted him out of my house, but I have since regretted it. Lastly, the company takes AUTO PAYMENTS! A warning because they took the remaining fee despite the fact that I was extremely unhappy with the results. This meant that I had zero control over the situation and had to accept their timelines and hope someone would come back and finish the job. Regarding the terrible trunking, a month later, an electrician came around and finally fixed it. They did this in 10 minutes. As you'd imagine, the value for money was not worth the stress. I had given them a three, but rereading my experience, I had to drop it to 2 stars. Sadly, even if the logistical support staff are good, if their workers perform poorly, it reflects badly on the whole company.

George is amazing. His work is excellent. He is all about finding good solutions and always kept us…read morefully informed. He fixed a new pump for our loft conversion shower, fixed two toilets which hadn't been flushing properly, put a new set of taps on our bath and fitted a new shower. All done at great speed to an excellent standard and afterwards there was no evidence of him having been there - everything spotless. And to top it all off his prices are incredibly reasonable. We can't recommend George and his team enough. Just hope he doesn't become too popular and we can get him for future work as he is too busy!

From the owner: Specialists in boilers, boiler repairs and heating systems, we bring a professional service to the…read moreindustry. We provide advice and guide our customers to the right system for there home for the right price. From boiler swaps to full heating installation, we plan, install and maintain. Our customers can rest assure knowing that they can call us 24/7 and we will respond immediately. Customer service is extremely important to us! We also offer thermal imaging witch allows us to detect leaks under floors and in walls meaning that a leak can be found and repaired quickly and with minimal damage. Also we can provide heating system and whole home health checks with thermal imaging! From cold spots on radiators to heat loss from areas around the house, we can find it! We also fit smart controls such as HIVE, NEST, WAVE and all other models, external heating controls such as 2/3 port valves can be added to give you full control over your heating system.