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    T J Maxx

    2.6 (5 reviews)

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    Torrid

    Torrid

    1.5(2 reviews)
    0.5 mi

    1st - the store is only open from 11 am - 5 pm Monday -Friday…read more I shopped at Torrid for the first season in forever and racked up over $600 in Torrid Cash. While shopping 1.5 weeks ago I learned via the Mgr/Asst. Mgr that I had the $600 in Torrid Cash and that it was going to expire on the 12th. At that time the other employee spoke up, stating that there was a notification that it was going to be continued until the 18th. The head person rang me out. I asked for proof of the $600 Torrid Cash and the expiration date printed. I was told I didn't need anything, that it was on my account. On the 12th I called to confirm that the Torrid Cash would be good through the 18th, or did I need to come in and shop? I was advised the Torrid Cash was continued to the 18th and no worries - I wouldn't be losing it. Today, the 17th, I went into another location to use the Torrid Cash and was advised that all Torrid Cash had expired on the 13th. I asked if it could be just the Seabrook store because of their limited hours (11 am - 5 pm daily, closed weekends), I was given a very blank stare as if I was speaking a different language than I had a minute prior. I called the Seabrook store and was told to call customer service, that they "had no power." They were given wrong information and passed it along to me and other customers, too. After speaking with customer service for 20 minutes and several holds, the rep advised and followed up with an email that the Torrid Cash has expired. They are very sorry and are trying to reach the store manager to see if anything can be done -- BTW - there are only 2 ppl working at this store, not working that day - I seriously mean the store has only 2 employees. This is outrageous, and I feel like I have been robbed by this retailer! Shame on you #Torrid

    they did not have many shoes at all in the store but the ladies working there were friendly. stock…read moreoverall is not very diverse. prices even in the sale were not very good.

    T J Maxx - deptstores - Updated September 2026

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