T J Hughes

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Fenwick is a large department store, located in Newcastle city centre, it's spread over five floors…read moreand is one of the anchor stores at Eldon Square Shopping Centre. Fenwick as a brand has 8 locations across the country and was founded here in Newcastle Upon Tyne. This location is their flagship. The store has entrances on street level (Northumberland Street) as well as entrances from the mall. The store is open until 7 pm on most days, although opening hours can vary, this means they're generally open an hour later than John Lewis, which is the mall's other main department store. The store is fairly attractive, with modern and older parts and the selection again is reasonable. The renovation is starting to show which is ongoing to celebrate the store's 140th anniversary. The Food Hall area reminded me a little of a smaller version of Harrods, pricey for sure but they had a variety of items appearing to be high-quality, including some meats which looked of a fantastic quality. I much prefer the technology section at John Lewis nearby, however - although Fenwick for sure wins on the Food Hall side of things. 4*

Thank you again to two great sales ladies Lindsey and Helen in the electrical department…read moredownstairs. I bought a magimix food processor, it wasn't a straight forward sale as I had to take it abroad. Lindsey and Helen really bent over backwards to help me find the right size, the colour I wanted, to wrap it well to take it on a plane ..... They couldn't have been nicer. A real pleasure in doing business with sales staff like that and they definitely make you want to shop at the store again.

Fenwick is housed in a beautiful old building

The picture doesn't do justice to how large the store actually is!

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TK Maxx

2.0(2 reviews)

One of the newer and flagship stores in Monument Mall on Northumberland Street, this branch of TK…read moreMaxx is actually a rather nice store, especially for the TK Maxx chain who in all honesty I've found to have some pretty awful branches in terms of overall look and feel, such as my local branch in the Manchester Arndale. This branch has the typical "Love Newcastle" sign as you walk in, which TK Maxx seem to do for every city I've noticed including Manchester and Liverpool, from past experience. This store is one of the more modern TK Maxx branches I have been in, you enter through the lift and of course pick the floor you want to go in, the view from the shop is actually not bad. TK Maxx in a way is like a jumble sale, but this store feels a little bit classier as it isn't as cluttered and the decor is nicer which is good, some products here were okay and decent value too. There wasn't a high amount of staff around the shop floor but overall this is a nice store, a decent size in a good location in Newcastle city centre, also close to the intu Eldon Square Mall, so I feel this store warrants a three star rating, I'm pleased to report.

This store is so nasty they don't clean or don't pick up stuff when it's lying on the floor they…read moreleave it for cleaners to pick it up and management is so bad they don't listen to any of their staff and the young lad who's always on the tills he is so amazing and is always asking if people are okay and always helps customers out when they ask for help I think his name is Nathan

Attractive storefront

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Marks and Spencer

3.7(21 reviews)

0.3 mi

I was in the Northumberland Street branch recently, as I was visiting family in the North of…read moreEngland whilst I was back in the UK for a few weeks. I've visited the branch a few times over the years, and the majority of the staff have always been so lovely and incredibly helpful. However, during a recent conversation with a lovely and helpful staff member (we'll call them SM: A), another member of staff (we'll call them SM: B) randomly came briskly - almost marching - over to myself and SM: A, and proceeded to rudely interrupt our conversation, stopping it entirely, and THEN interject that SM: A needed to get back to work, implying therefore that they were not doing their job. Most times I have visited that particular branch over the years, SM: A has been present and I don't think I've ever seen them stop, much less slow down! Some other similar staff members, on the other hand, they seem as though if they slowed down any further they'd surely stop and proceed to go in reverse!

Caters for all ages. Up to date fashions as well as classics. Reasonable value for quality.read more

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Barkers Department Store

4.4(5 reviews)

44.1 mi

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A great store, I walked in and got exactly what I needed immediately, beautiful serviettes for my…read moretea party. There were a lot of other things I did not need so kept my eyes dead ahead. Lovely to see stores like this still in business in a market town. Go treat yourself today to something, anything, everything!

Barkers Department Store, situated in the centre of the High Street, offers an incredible range of…read moremerchandise, including some of the worlds leading brands of fashion, lingerie, menswear, shoes, handbags, cosmetics, cards, luggage, gifts and homewares. On the first floor is a recently refurbished 200 seat restaurant with views over the Applegarth Park and an excellent menu specialising in home cooking. The store also has an online shopping facility.

Debenhams

1.7(3 reviews)

Newcastle's Debenhams is nice, modern and shiny but every time I pass through it, there always…read moreseems to be something missing. The staff seem very disinterested and are never any help in the slightest. Once I was lost and the girl who "helped" me just lazily pointed her finger to where I needed to be. It was actually the completely wrong direction that I was pointed in too. There is a restaurant on the top floor but it's a bit dark and I'm not really a fan of department store brasseries anyway. On the bottom floor there is a small café which is much nicer and is the shining light of the whole store, serving up generous helpings of chocolate cake and large mugs of coffee. I do like the toy and gift departments as well, but in this store they are allocated a small chunk of the third floor, as far away from the store entrance as possible. You could just use the lifts to get to this quickly but they always have large queues as they are just not big enough for a store of this size. The Metrocentre store should be a role model for this one because I always walk out of the Metrocentre Debenhams satisfied but it is not the case with Eldon Square. Even if the staff had smiles on their faces I would walk out happier!

I am disappointed that NewDay (Debenhams credit company) suddenly increased the interest rate on my…read moreDebenhams Credit card without explanation, forcing me to cancel the card. I have been a Debenhams card holder for many years and consider myself to be a loyal customer. NewDay had a "couldn't care less" attitude when I discussed their reason which leads me to question if Debenhams are aware of the loss of their customers through this method. NewDay are run by the Santander Bank. Say no more...

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Dramatic and extensive entrance

Robbs Of Hexham

4.0(1 review)

19.2 mi

This is a department store on a small scale.It's rather quaint and old fashioned realy…read more They have the usual departments including beauty counters,clothing departments and household stuff and there is also a restaurant.The entrance is on the main shopping mall down from Hexham market. It's handy if you need something specific but there is'nt the choice that you would get in larger department stores.

Strickland & Holt

4.8(4 reviews)

33.7 mi

This is actually one of my favourite gift shops, on parr with favourites in Warwick, Brewood,…read moreBridgnorth and Middlewich- I like eclectic shops that are mazes, the host other shops within them. There's a lovely cafe in the back, and a real range of things- from quality homewares, to clothes, and children's toys- with a really nice selection of cards and wrap too. I do like coming here on the run up to Christmas, as there are always lovely gifts and really beautiful decorations. It has been reduced in size slightly, but it's still a well tetris-ed expanse. I would be very shocked if you didnt find something you loved.

This has been reduced in size tremendously, I suppose rents must be high. It takes up about half…read morethe space it used to, and most of the first floor is a good restaurant that I'd review if I could remember the name. Downstairs is mainly great kids toys, gifts, fancy goods and such, but at the back now is a very nice delicatessen/fancy food place, that does good chocolates, olives and the like. There are two nice women's clothes boutiques in the other half of the old shop. In fact Yarm as a whole has had a boom in little fancy boutiques in recent years. Perhaps this explains why Strickland and Holt has had to reduce its size. Shame Stockton couldn't head in that direction too. Or is it possible to fit in another pound shop?

The Cornmill Shopping Centre

3.9(8 reviews)

30.9 mi

The Cornmill Shopping centre is located right in the centre of Darlington. It has a wide range of…read moreshops including big names such as Woolworths, Dorethy Perkins, Adams, HMV, WH Smiths and Primark. It also has some more unusal places such as a chinese herb shop and some individual stalls. It has a car park over the road from the shopping centre, and the parking is reasonabl priced.

The Cornmill Shopping centre has a decent range of shops for its size - there's Primark, a small…read moreTopshop, New Look etc - theres also some cafes and small specialist shops. There are also some individual stalls dotted around that sell jewellery, kids toys etc, so there something there for everyone. The centre is always tidy and clean as well.

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John Lewis - Newcastle

3.0(5 reviews)

John Lewis at Eldon Square in Newcastle city centre is a large and modern store and certainly…read morestands out within the mall, which can be said of many John Lewis locations. The store is over four floors and features good facilities that you would expect from any John Lewis department store including a Cafe, toilets, as well as a selection of men's and womenswear, as well as a selection for home furnishing and technology. The staff seem friendly enough when you're able to find someone. 4* - A good store, do be warned it does close very early though, as of October 2022, it closes at 6 pm between Monday and Saturday, and even earlier on Sundays, which is strange for such a large store.

This John Lewis is HUGE, and stocks just about everything you can think of. This is one of its…read moremajor plus points. I find the shopping centre in Newcastle way too big and sometimes just want to grab and go. The layout of John Lewis certainly allows this, and the store displays are always tip top. What is my absolute favourite thing to do here is go round the make up counters, which makes me feel like a princess because everything is so shiny and lovely and nice. Once again, huge props to the staff here, they have always been lovely to me and more than willing to have a natter if they aren't busy.

Main entrance from mall

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A large store, but it could do with some windows to let in the light!

Leaf Clothing

5.0(1 review)

0.1 mi