Absolutely Horrible. Don't believe me? Check out their Google Reviews, and see for yourself…read more If you have a home warranty, and an item covered by your home warranty breaks or needs to be replaced due to "Normal Wear and Tear", do not let these people convince you that you have to pay for various items and parts associated with replacing the item. That's a lie, it's fraudulent, and your home warranty covers the entire cost. It's just a sneaky attempt by them to pocket some money by people who don't know any better. Again, if you don't believe me, simply check out their Google Reviews.

This was my first time using this repair service (through a home warranty claim), and I was very…read morepleased that they had an initial inspection scheduled within a few days of making the claim. Before leaving, the technician was great about explaining what was OK and what would need replaced, which I appreciated. Due to it being a home warranty claim, there was a delay in the repair time-frame as they needed to write a report to the warranty company before they could start work. However, by the next week I had a scheduled appointment which was sooner than I expected with having to go through home warranty red-tape. The technician that came out was very polite, and did a very professional job removing the old equipment and installing the new. He also left the area clean after he was done. Another big plus was the courteousness of the office administrator that was interfacing me via phone to set the appointments. I probably took up way too much of her time asking questions on how the home warranty process worked, but she was more than happy to help answer any questions I had. Overall great experience with this company's service, and I will definitely keep them in mind for any future repairs.

Such an amazing guy. He knew what the problem was by just me explaining it over the phone and came…read moreby and fixed it in 5 minutes. Will definitely be calling him for all plumbing work.

Jason provided excellent service and was quick to respond when we needed a follow-up. We will use…read morehim again. I recommend him for your plumbing needs!

This was a big mistake. Do not let this company anywhere near your home....The service tech who…read morecame to the house was extremely arrogant...

We had an electrical receptacle installed to accommodate a new electric fireplace. It needed to…read morehave a dedicated circuit, and it needed to be close to the mantle. I appreciated that when I called, Mr. Hodge worked us into his schedule at the close of business on a Friday! He wore a mask, as did we, and was professional, knowledgeable, courteous, and open to looking at some different ways to best solve our challenge of properly wiring up our new fireplace. I like him too - he's a friendly person. His price was reasonable, and he was reliable to follow up and show up on time to get the work done. In summary, we are going to keep Mr. Hodge's phone number and keep him as our new go-to for electrical and furnace work. Thanks!

Danny is reliable and can fix just about anything. He has done plumbing work, electrical work,…read morepainting, siding repair and has agreed to retile my shower unit later this year. Prices are reasonable, response time is quick, and no job seems too small - or too big. Recommended by Roanoke's better business bureau and licensed, bonded. I highly recommend !!!

Have used Witt multiple times. They are speedy, competent and honest. Great company. On the latest…read morevisit, they worked to see if my older heat pump should be fixed rather than replaced. Even though I was willing to replace it which would have been a larger sale, they gave me an honest opinion after checking the entire system. Decided to go with the repair and replace it later. Thank you!

Witt Mech. and Lee are absolutely amazing. Very quick response (within hours) for our A/C unit…read more.. Was treated with respect. Lee is very knowledgeable and most importantly, personable. Problem solved efficiently and timely. Will not hesitate to call again.

Couldn't recommend them more. Don't even think about going to the bigger companies - these guys are…read moresalt of the earth people who will be completely honest with you to try to repair instead of replace. They fixed our unit within hours of us calling for what another company said would have to be an entirely new unit. They charge a fraction of what you'll pay elsewhere.

Asked to come repair "frame" holding furnace/AC filter. I said no rush. He stopped by the next…read moreday to check it out. Found that there was an existing filter holder and old nasty filter in gas furnace. Showed me how to replace , told me the best quality filter to get , contacted his supplier and reserved the correct filter in my name. Told us how to take care of this lifetime filter. We are newcomers to Roanoke and we had been referred by our realtor. He did not charge us for the visit. We had a nice chat and he gave us the name of his favorite Mexican restaurant which we tried same day and it was really good. Family owned company and he arrived with son, the 3rd generation. This company is the way a service business should be. Building a relationship with personal attention, fairness and not just charging those needing service as much as possible. We have found our heating and air service company forever.

I couldn't be happier with the service of smooth operator drain cleaning. Another plumber had come…read moretwice within 3 weeks ​to unclog the pipes from my kitchen sink. He was unsuccessful with the equipment he had, and so I called Ivan with smooth operator and he came out very promptly. He used the hydrojet and letting me watch as he snaked his camera through the system to find out where it was clogged. It's now been almost a month and The water water is flowing freely down the drain. I only wish I had known about smooth operator from the very beginning. It would have saved me the two other plumber visits and a lot of money!

You're not going to find a better, more responsive, more professional drain cleaner in the Roanoke…read morevalley. Period. Ivan is super knowledgeable, popped over at very short notice, helped diagnose an especially perplexing issue I was having...even leveraging his connections with other businesses to take a look at my issue (same day) to ultimately troubleshoot and solve my issue. So yeah, if you want a family owned business that goes above and beyond and and individual who is happy to share great contacts to other individuals/business in peripheral arenas (septic, plumbing, drywall, etc.), then Ivan and Smooth Operator Drain Cleaning is a no-brainer.