Technician arrived promptly, listened to my concerns, addressed concerns, and answered my…read morequestions. All for a reasonable fee. Thank you.

We had Jay service our fireplace, and a number of times he went above, and beyond what he needed to…read moredo to make sure that we had warmth in our home especially when it was so cold this past month. He was so thoughtful and helpful.

I would not suggest this company to anyone. We had them come out to look at the health of our tree…read morenear our home. They were first difficult to even get out to the house. Their response time is dismal and their "answering service" is horrible. Finally when they did come out they suggested pruning and the sales representative (William) discussed trimming any branches (no matter how high) so that there were no branches over our roof. He sent through the proposal and we signed. Then when the team came (several weeks later with only 1 day notice) they were very unprofessional. They asked my husband to sign their sheet before the job was complete and then didn't remove the high branches. I called back 3 times and finally got in touch with William. He was not apologetic and said that I had misunderstood him. Jim, a foreman, came back to the house to discuss it with me and he was very kind and promised they would resolve the issue. When they came back I wasn't home and they did cut off a few of the higher branches but I still don't feel that it was worth the price or what William had promised me in the initial discussion. At this point there was nothing to do but pay the invoice which I did. I will never use them again. The whole experience was a mess.

Hired them in summer 2022 to treat a linden tree for Japanese beetles and fertilize the tree which…read moredropped branches every time there was a breeze. Paid $650. The tree still drops branches with every breeze and there are 50+ 8-12 inche dead spots in the grass/lawn around the tree roots that never grew back this year.

I bought a house in 2013. Suppliers for the build was Nelson Young. About a month ago we were…read morehaving difficulties with the patio door lock. I remembered it to be Andersen silver line but Andersen did not recognize it as their window line and could not assist me. I called Nelson Young and was put in touch with Karl. He was nice enough to research past orders and locate the part I needed for the repair. John came done to install the lock and he took the time to make sure everything worked properly. I am grateful I called them and I am still in awe of how great their customer care is!

Just completed a deck project and would like to give a compliment to Samantha. She was great on…read moretaking orders on the phone for material delivery. Also the guys that delivered all the lumber multiple times. I just had one complaint with one employee Eric. Not a very nice person when I would get him on the phone or in person at the desk. Try to treat your customers a little more nicer we pay your salary.

Over priced, plants die quickly, staff doesn't help - go to Fellys instead. Avoid this garden…read morecenter with all costs - not worth the drive , your time or money

They created building code violations with the nearly 100 tons of dirt (6-12" depth) of soil…read moreremoved across the back of our yard. They were supposed to fix drainage in our yard, they made it worse. The sketch was a drawing and not to scale... Especially after they removed so much dirt... When questioned, only answers given to us were not able to be backed up by industry standards. All four professionals we had take a look after the disaster was started shook their head and one was so disgusted squeezed us in between his projects that fall so we wouldn't have to go through winter with the mess Schonheit created. They might be fine with plants, they should stick with plants and stay away from hardscape & definitely don't hire them for larger projects.

These guys do a wonderful job transformed my train wreck back yard into a paradise. My 2 sons…read moreWinston and Astro cane corso and Great Dane really wrecked my back yard being 300lbs between the two of them jumping off porch on my previous lawn wrecked it. Now I have my patio and it has been a game changer

I was referred to them by a family member. They loved their customer service and the repairs. Their…read morecustomer service was okay but they did not give the cost of diagnostics on their online tool or when I dropped the vehicle off. I gave them the error code I had received already and they told me what the issue was. However everything I had read on the code explained that my make/model can list it for several reasons. I got a quick return phone call stating it was that issue but I doubted their sincerity in diagnosing the issue. I decided to have it repaired at the dealership. With my over the phone description, the dealership also had it's doubts that the code was accurate. They would have to test a few things to be for sure. Also they called to tell me that the appointment I booked online could not be honored and left a vm. It asked my preferred method of contact and I said text message not phone call. I work 3rd shift and also have to call my inbox to retrieve messages. My previous vm app was discontinued and I am still looking for one I like. So they are by no means terrible but I would rather not risk my repairs with someone that I am not familiar with and is not completely transparent.

This was replacing my back fence, that my neighbor decided to do, that my neighbor and I split…read more They were replacing an older wood fence of similar design. The large gaps left at the bottom was allowing my neighbors dog to get out, until we fixed it. The exposed old posts and nails are unsafe for my child and dogs. I called the company about these issues and claimed a 5" gap was "standard practice". They said they would fix the exposed old posts and nails, but here we sit 3 weeks later and nothing has been done. I would recommend looking elsewhere. Not only does this seem like a fast and lazy job, but with the posts at 10' plus apart, the fence really moves and feels cheap.

Our whole experience with Dane County Fence was absolutely amazing. From getting the pricing and…read morequotes from Keith to helping us choose our fence to the installation the whole team was professional and helped us with all of our needs. Jake and Chalen did an amazing job at installing the fence and also going through my alarm system with me to ensure we were set up correctly. The guys worked so hard and got the job done in basically a day! We were so surprised and happy with the quick turn around. So great and SO extremely happy with our experience and amazing fence! Would definitely work with them again!

We have used That Firewood Guy for our firewood delivery multiple times and they never disappoint…read more Firewood is quality and communication is excellent. Josh is very nice and professional. He stacks the wood neatly and shows up in the promised window. I recommend them to everyone I know and will continue to do so.

Yes I do. Both times everything has gone smoothly. They stack it where I ask and I pay them. Great…read morepeople!!!

They dis the original retaining wall. It is beautiful. The quality of their work is outstanding and…read morethe service was was outstanding more than we expected. The value was well, for the amount of work they did to carry every brick to the back of our building and to do it in a good amount of time and detail. I'd have them back anytime. I'm sorry my schedule doesn't fit for them. The work is amazing, the crew was very professional, on time every day and hard working through the entire day. The work was well worth what our HOA paid for it. I know no one could have matched them.

After m seeing our project and stating he would send us an estimate that night, nothing ever came:…read more No email, no call. Highly unprofessional. When he looked at the project he took no notes, had no paper. Why bother showing up? If not interested he could have told us that.