1/5 - Would not recommend. Last Christmas, my husband purchased a $167 gift card from T & P Nails as a gift for me. Unfortunately, our toddler accidentally threw it away. I called the salon to see if they could locate the gift card purchase and possibly honor it, since it hadn't been used. I provided them with detailed information: the receipt number, date, time, and amount of purchase. The woman I spoke with said she would get back to me but never did. A few days later, I called again. She confirmed she had located the transaction in their system but needed to speak with her boss before giving an answer, and again promised a follow-up. Two to three weeks passed with no response. I called once more. The original woman wasn't in, and the new person I spoke to placed me on hold while she and her boss discussed the situation--then told me she'd call back in a couple of hours. She didn't. The next morning, I missed a call from them but called back immediately. That's when I was told they would not honor the gift card. Their reasoning? "Best Buy wouldn't honor a lost gift card, so we won't either." I understand policies, but comparing a small local business to a national chain isn't a fair justification. As hardworking individuals who actively try to support local businesses, this response was disappointing. T & P Nails made it clear they prioritize policy over people. So, I hope they enjoy the $167--because I won't be returning. read more

Starting off, I'm not a frequent complainer, this experience was just a letdown. I was taken aback at the $100 charge for these nails. I've had much "fancier" nails for less. The most disappointing part of the pricing was that there was no upfront pricing discussion, and there wasn't even a breakdown at checkout until asked. It has only been 5 days, and one has already popped off. I'm gentle with my nails and given the price, I expected at least a two-week lifespan. Clean environment, welcoming staff, but their pricing policy could use some tweaking. read more

T & P Nails - Nail Salons Near Me - West Monroe, Louisiana

I just left this business in tears. I have an event this weekend and asked for funny bunny with chrome. After paying $70 this is what my nails look like. I will have to have them redone tomorrow. I have had good experiences in the past but was so disappointed in this. read more

T & P Nails - Nail Salons Near Me - West Monroe, Louisiana

If you want good quality nails, stay away from here! They overcharge, and the quality of the nails are a joke! They're all about drama between one another and very unprofessional. Save your time and money ahead of time go somewhere else. read more

This was my first time visiting here, and I received a pedicure and dip nails. The pedicure was wonderful and literally had me in tears, it felt that good. I was then sat with Brittany for dip nails, and she did a phenomenal job! My nails came out clean, even, and so beautiful. I'll be a repeat customer! read more

They were super nice! They made sure you had what you needed. The service was awesome they had us in there really fast. read more

T & P Nails - My nails are dip. And are really nice - Nail Salons Near Me - West Monroe, Louisiana

I had VI do my nail, she was the best!! Cleanest salon I've ever been to. The entire staff was lovely. read more

T & P Nails - Nail Salons Near Me - West Monroe, Louisiana

They do a great job ever time we come in. Always friendly and fast. Very clean. I would definitely recommend to anyone. read more

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Of all the places I have visited since I moved to West Monroe this place is the best'! It was a very pleasant atmosphere & Lulu did a great job on my pedicure. The massage chair was wonderful! I will be back when it's time for my next pedicure! read more

This was my first visit to T & P Nails and I was underwhelmed and a bit offended. The staff was extremely unprofessional and borderline rude (personal conversation and extremely loud cursing at the front desk area). I had gel removed and replaced. They did a below average job on my gel polish and the whole place seemed "dirty". At one point a repeat customer came in asking for gel manicure and explained about how the last three times she'd gotten gel there that it chipped within 2 days. The staff offered little to no explanation or offer of suggestions or ways they could improve. Instead, the woman decided against the manicure and walked out frustrated. With so many nail salon options in town they'd better step up their game. I will not be going back. read more

When First we arrived there the lady was just walking out, but she asked what we wanted and she helped us settle down. Which is the very first thing I loved about this Nails and Spa is they had incredible customer service. They help me out with the colours and designs I wanted. They did the same design as I saw them from Pinterest I'm all ready for the beach/summer wedding . Thank you so much for your service . read more

T & P Nails - Beach / summer nails. - Nail Salons Near Me - West Monroe, Louisiana

We walked in, got immediate service, they did exactly what we asked, and were very polite and pleasant! It's mine and moms new nail place!

I went in at 10 am on a saturday. First thing I did was ask how long the wait would be since I had other things to take care of that morning. I was told "very short wait", picked a color and sat down. It's almost 12pm now and I still haven't had anyone come over to do my nails. I've asked how much longer the wait might be and was told not much longer. At this point I'd like to leave but I've already waited so long. read more

This place did a great job on my acrylic set! They did a clean job. For the coffin shape it was $35. BUT they were so slow. I was in there for 3 hours for an acrylic set and a pedicure.. read more

T & P Nails - Nail Salons Near Me - West Monroe, Louisiana

My mom and I went and got our nails done this afternoon and they treated us like regulars . We were greeted as soon as we walked into the salon, and was seated instantly . They made us feel welcome and took great care of us . We LOVE our nails and how they turned out . Most certainly will be going back in the future ! read more

T & P Nails - Nails - Nail Salons Near Me - West Monroe, Louisiana