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    T & C Service

    5.0 (1 review)
    Open 8:00 am - 5:30 pm

    Services - T & C Service

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    17 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto engine repair

    Auto exhaust repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    5 years ago

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    Plaza Tire Service - Second work order

    Plaza Tire Service

    (25 reviews)

    St Charles

    I went on 3/30/26. I left my honda accord at the shop from 8:30 am - 4:30 pm. I went in for tire…read morerotation and alignment. I was their diagnostic machine indicates transmission problem. My cat was making a whirling sound. So, I took my Honda to dealership where I am told, I need two new tires- sound gone, and recommend an alignment How did the tire shop miss it, i don't know. .. Yes, I called and talked the to Mark, who said I should have brought it back. You misdiagnosed my car and bring it back. I asked for the refund of the money spent another they did on the car for my inconvenience, and they have left me on hold. Said someone would get back to me but no has... buyer beware

    I would not recommend this location to anyone. I went in to get my front left tire replaced due to…read morea bubble on the sidewall. Instead, they replaced the front right tire because of a mistake in how the front desk entered the work order. That's fine--mistakes happen. However, when they brought me into the back to talk to the technician, he stated, word for word, that there was a bubble near the valve stem on the front right tire, which is why it was replaced. I regularly inspect my tires after hitting potholes, especially because I have low-profile tires. I told the manager that if there truly was an issue near the valve stem, there should be no problem taking a reference photo by putting the tire back on the rim and airing it up. There turned out to be no issue with the front right tire after doing this. At that point, I had a new tire installed on the front right, and they had moved my previously good-condition front right tire to the front left. All seemed well--so I thought. The first day I drove to work the following week (the first time I reached highway speeds since the service), my steering wheel started shaking. When I got to work, I checked and found that they had completely removed all the balance weights from both of my front rims and hadn't rebalanced the tires. During my initial visit, I had clearly told them that I had an alignment, balance, and rotation done just a month prior. This was my first and last experience with Plaza on West Clay Street in St. Charles. You can't rely on them to get it right the first, second, or even third time. Please, please, please make sure you understand your vehicle well so you don't get taken advantage of by the dishonest people at this West Clay location.

    Tire Choice Auto Service Centers

    Tire Choice Auto Service Centers

    (36 reviews)

    St Charles

    I wouldn't return…read more I went in after discovering I had a flat tire. The man at the counter (I'm assuming a manager) treated me like dirt. Another employee of the store did help me to determine there was a hole in the sidewall of my tire. I was one day from pay day, so I was not in a position to replace the tire. I asked if they could put the spare on, and the man at the counter said it would take 2.5 hours to put on the spare tire. He then also mentioned that the tire with the hole was holding air, and I could get home on that tire. (Mind you, I live 40 minutes away and it's highway driving) I drove about 1.5 miles down 270 before the tire went flat. Thank goodness for St. Charles Police Dept and Justin at MODOT, I called the non-emergency police and they got in touch with MODOT. Justin came out and put that spare tire on in 5 minutes. (If anyone from MODOT reads this, thank you!) So no, it was not okay to get home on that tire. I believe the man at the counter knew that and just wanted me to leave. Seriously, the dismissive attitude he had was gross. I can't speak to the value at this shop - i was quoted $130 for one 195/65R15 sized tire. Don't do it.

    Don't bother to make an appointment and then show up for the clueless person behind the counter to…read moretell you that you have to leave it for the next day for a simple tire patch!! When I made the appointment that I had to wait for it and was told should take no more then 30/35 min. Then told me couldn't do it without having to purchase a new tire when the tire was new. Worst store and customer service ever. Will never be back and will tell everyone to stay away!!

    T & C Service - tires - Updated May 2026

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