Ronnie really came through for me. My 2017 Altima suddenly started revving on its own, had trouble…read moreaccelerating, and threw a check engine light, so I brought it in expecting the worst. He found a few different issues, including the throttle body, a leaking valve cover, bad spark plugs, and a dead battery. He took care of everything, replaced the air filter, did the throttle relearn, and even power washed the engine to clean off all the oil at no extra charge. He also replaced the battery in my key fob for free, which was a nice touch. The total came out to around $1,600, which I thought was very reasonable considering how much work was done. He was straightforward, explained everything clearly, and I never felt like he was trying to sell me anything I didn't need. The car is running great now. Definitely happy I brought it here.

Ronnie is the best! Ronnie is taking care of our cars for…read moreyears, Ronnie is a skilled, knowledgeable and honest mechanic. I can't recommend him enough

Great place. Luis who runs it is a good guy and trustworthy, which can be surprisingly hard to…read morefind. I recommend.

I have been going to Luis since I moved to LA, for years he has been good and honest. His prices…read moreare reasonable and always does a good job. It's hard finding a mechanic you can trust, I'm glad I stumbled here. I strongly recommend !

amazing service, they were able to get my cat fixed and also installed a cover. they sent me pics…read moreof my parts that were old and showed the new parts. great communication with the staff. highly recommended coming here.

I've had my car repaired at this auto repair shop and they were incredibly attentive and guided me…read morethrough the entire process. My car experienced mechanical issues and I was recommended to take my car there. I highly recommend this auto repair shop, they are honest and transparent.

My weather stripping was damaged and coming off on my driver door. Harry was able to quickly…read moreprocure a genuine replacement part by the next day. Super friendly and kind, charged me a very fair price for the part and labor, and it was completed within an hour. 5/5, will be coming back for all my future repair needs.

Absolutely terrible customer service. I would not recommend this place to anyone…read more I contacted them after damaging my car and was asked to send photos, which I did immediately. After that, they asked me to send an additional photo, which I also sent. Nobody got back to me, so I had to call them myself. A woman told me the mechanic wasn't there and that he would call me back as soon as he came in. That call never happened. The only reason I was trying to speak with the mechanic was because I had ONE simple and completely reasonable question: there is a dent in the damaged area, so I wanted to know how they planned to repair it. Simply painting over the damage would obviously not be enough for me, and I needed to know whether the dent would actually be repaired before bringing my car in. After waiting until the next day with no callback, I called again myself. Instead of simply answering my question, the mechanic became extremely rude and told me that I was calling too much and asking too many unnecessary questions. He then told me that I should go somewhere else because I shouldn't be telling him how to repair a car. I NEVER told him how to do his job. I asked how he planned to repair MY car before trusting his shop with it. That is a completely normal question for a customer to ask. The fact that a customer has to repeatedly chase a business just to get one basic question answered, only to then be spoken to disrespectfully and basically yelled at, is unacceptable. If this is how they treat someone BEFORE even taking their money or starting the repair, I can only imagine how they handle problems once your car is already in their hands. Extremely unprofessional, rude, and disrespectful experience. Save yourself the frustration and take your car somewhere that actually knows how to communicate with customers. I certainly would never trust this place with my car after the way I was treated.

Gary is amazing. He is extremely professional and he was super patient with me when I was acting…read morelike a first time mom and needed to get my transmission replaced. He charged me the best possible price I could get for such a service. Trust I did my research. He is very transparent and his team did a very thorough inspection of my car and discovered I needed motor mounts. Everything was replaced, and in a timely manner.He returned my car washed and waxed, and my engine is sparkling like the day I first got my car! I couldn't be happier. I would highly recommend GARY AND CAROTECH for ANY OF YOUR AUTOMOTIVE NEEDS!

My daughter had an appointment today at 8:30 AM - just needed a new battery for her 2020 Honda Fit…read more This place tried to Scam! They targeted a young woman. We just needed a battery - but they came back with a estimate of $1,800. Initially they refused to provide an itemized quote. Claimed there were oil leaks. Eventually received quote, but it was loaded with unnecessary services (brake, fuel injection, transmission, etc..) Nothing to do with actual needs of car. Nothing to even do with "supposed" oil leaks. Note - some of these same services had been done less than 60 days. Final effort to just get battery replaced - after many attempted calls and texts. Eventually, they quoted $195 labor (on a $200 battery). Outrageous! When told to do nothing, we will pick up car. They then tried to charge a $275 diagnostic fee. Never discussed or authorized. Found this place because under CarMax warranty - as they are RepairPal provider. This was such a bad experience, pursuing complaints with Bureau of Automative Repair, RepairPal, CarMax. Images of quotes attached for proof. NEXT DAY UPDATE... - Car was taken today to a reputable mechanic and new battery purchased and installed for $250. - There was never an oil leak reported - and none exists, as today's mechanic confirmed. - why would Carotech quote $195 labor to install a battery? See the evidence. - Why would Carotech recommend brake service, fuel injection service, transmission service, spark plugs - when appointment is made for battery. See the evidence. - Why would Carotech have to be pushed to provide a quote in writing? - Women be aware - unfortunately, Carotech targeted my daughter. She stood her ground and escaped the trap.

Thank you to Oscar and his team for taking great care of my car again!! I've been here a few times,…read morefrom minor repairs to more extensive repairs, and they've always provided great service. Oscar is always helpful when it comes to understanding what's going on with my car and explaining the repairs it needs. I really appreciate knowing I can always rely on D&A European Car Care, from helping arrange a tow truck to finding the best parts for my car and getting my car back on the road. Highly recommend!!

I chose this repair shop specifically because of the positive reviews. So many people had great…read morethings to say about the owner and the service they received, and I genuinely thought I was making a good choice. Unfortunately, my experience was the complete opposite. I brought my vehicle in because of an issue involving my spark plugs and misfires. As the professional, I trusted the owner to properly diagnose the issue and advise me on the appropriate repair. He replaced only two of my spark plugs. At no point did he explain to me that spark plugs are typically replaced as a complete set or recommend that I replace all of them. As the customer, I did not know this--that is exactly why I took my vehicle to a professional. After paying for the repair, my vehicle continued experiencing multiple misfires and the original problem was still present. My brother-in-law and I returned to the shop to have a conversation with the owner and understand his thought process behind the repair. We were both calm and simply asked valid questions: Why was I not advised about replacing all of the spark plugs? Why were only two replaced if that was not going to properly address the issue? Why wasn't I given the information I needed to make an informed decision about the repair? Instead of acknowledging our concerns or explaining the situation professionally, the owner was incredibly dismissive. At one point, while we were asking questions, his response was, "Anyways, well look..." He repeatedly said "anyways" throughout the conversation, essentially brushing off our questions rather than addressing them. His attitude was passive, rude, and dismissive despite the fact that we were simply trying to understand a service I had already paid for. To make matters worse, I was charged a marked-up price for the spark plugs that were installed, yet the repair still did not resolve the problem. When I returned, there was no understanding, accountability, or apology for the fact that I had paid for a repair and was still dealing with the same issue. What disappoints me most is the way the situation was handled. Mistakes and miscommunication can happen in any business. What matters is how you treat a customer when they come back with a legitimate concern. As the owner and the automotive professional in this situation, I expected him to explain his decision, acknowledge that I had not been properly informed of my options, and work toward a reasonable solution. Instead, we were treated as though our questions were an inconvenience. I relied on his expertise because I am not a mechanic. A customer cannot make an informed decision about a repair if the professional never explains what the proper repair entails or presents the available options. I rarely want to leave a review like this, but I chose this business because other customers took the time to share their experiences. I think it is only fair that I do the same. Based on the service I received, the unresolved issue, and especially the dismissive way we were treated when we returned to ask questions, I cannot recommend this shop. DO NOT GO HERE.

I really appreciate the quality and care Ed and his two sons provide us. My husband Travis first…read morestarted going to Ed and found he is the most respectable mechanic in our community. He really has a passion for vehicles and knows his craft. I feel lucky to have him help us both with our older vehicles. He makes us feel valued and takes great care of our 2001 Qvale Mangusta and 2007 Mercedes-Benz SLK 55 AMG.

I've had such a great experience with Innovative Auto Craft that I had to share. I've brought my…read morecar in twice now--once in January and again just this month--and both times exceeded my expectations. From the start, their promptness in responding made everything so easy and stress-free. They're incredibly professional, communicative, and clearly take pride in their work. It's not always easy to find a place you can fully trust with your car, but they've definitely earned that trust. Highly recommend Innovative Auto Craft to anyone looking to hand their car over to someone reliable and know it's in great hands!

There was a bit of a mix up, but Stan and Denis sorted it out for me and made sure all the work was…read morecompleted and done before I had to leave for work. Excellent work and very good communication throughout the whole service. Overall super convenient and honestly same quality as dealership. You won't be disappointed if you book with bimmer tech

Had a great transaction with these guys. There was a pebble stuck by my brake rotor. Sounded awful…read morewhen it drove. Other places wanted to replace the brakes, but I knew they weren't the problem. A BIMMER TECH guy was at my house within a few hours and found the pebble. Cost me (what they estimated) $150. He was super knowledgeable and checked out the rest of my car without trying to sell me anything else. Nice job.

This place (specifically Carlos) is incredible. Had a situation happen with my car a few blocks…read moreaway, and Carlos immediately drove over in his own car, took time out of his busy day, and helped. He figured out the issue within minutes and was so kind. Will be recommending B&S Auto to everyone. Thank you Carlos!!

I'm so done stopping at this place. These guys are lazy. They do lazy work and charge you the high…read more The guys today were fighting over how to fix the screw in my tire, then politicked in Spanish on how much to charge me. $35 for a plug? Never again. If you guys need tire repair go here 5150 W Pico Blvd Los Angeles, CA 90019 It's worth the 10 minute drive from melrose. Trust me. I've been driving these La streets for 18 years. Thanks

I decided to come to this location instead of the one I went to before on Melrose. Saved $12…read more Staff was nicer. I kind of wonder if the previous location pulled one on me by saying I needed something when I might not of, but I didn't need to worry about that here. They did mention something about leaking transmission fluid, but when my mechanic checked it out, there wasn't anything wrong, but at least the employees here didn't try to be aggressive in having me take care of something at that moment (and I honestly don't know crap about cars so I don't even know if that is something they would even handle). The wait was a little longer since there were a decent amount of cars in line, and now I can see why. Next time around was with a primarily female staff, and they were a little more insistent on letting me know what needs to be addressed, which I should have made more clear that they didn't need to do so. I just want the oil changed. Overall, this is a decent Valvoline with a cool staff.

I've been coming to this Valvoline as of this year for oil changes. I have to say that each time my…read morecar was serviced here, I had a really good experience. The staff here is noticeably young. But don't let that fool you, these young adults know their stuff and they are extremely efficient. I'm very appreciative of the quality of their work. Can't say enough good things about them. They take care of whatever you need and get you out in a time that is beyond reasonable. I'll definitely keep coming here.