This company is a total scam. They intentionally give you the wrong product and then tell you they…read morewill make it right if you go to trustpilot and give them a five star review. I did it and they still didn't give me my correct license key. On Sat, Jan 10, 2026 at 5:29AM Tenorshare Support support@tenorshare.com wrote: Arya Tenorshare 2026-01-10 20:29:19 Dear Customer, Thank you for reaching out to us. We sincerely apologize for the inconvenience caused. We are very sorry, but the usage permissions of the mac version and the desktop version are not universal. If you want to use the mac version, you need to purchase it separately. In this situation, we usually can provide you with two options: First: You need to repurchase the product, and we will send you a new registration code. Second: If we have the honor of asking you to submit a 5-star review for our service, and you send us a screenshot and link of the review。 We will replace the version for you free of charge. Would you like to do that? If you are willing, please submit your positive review to: https://www.trustpilot.com/review/www.tenorshare.net Received: by 2002:a05:7412:d483:b0:1b1:3bc0:a647 with SMTP id dd3csp230779rdb; Wed, 21 Jan 2026 03:54:01 -0800 (PST) X-Received: by 2002:a05:620a:7102:b0:8a7:2373:1c75 with SMTP id af79cd13be357-8c6a675aee6mr2231366385a.49.1768996441394; Wed, 21 Jan 2026 03:54:01 -0800 (PST) ARC-Seal: i=1; a=rsa-sha256; t=1768996441; cv=none; d=google.com; s=arc-20240605; b=CzBq1JeiQ0puPMIHX46/dyHUdwOKD7Nyph0HgInDG2+9Vg97qQZLe22LRbeO9iNn9x 2EhB1c6dPnkIX88btabk8ZV68EM9sEGqGpANakiE19+ClZYf6jLNN75tO5NxH08sEaQI OkUHfIZTRILw5Eo1R1IgCgowvZjJLeYoL3Nld7dDWLv5NxBohOIz6sgqOFZ1gtOe8Oms ukDlTfkEZIZ+BbZK4c7zNk+Uu7FOqfUrN0QD0y00AkFcpXPJSgSLOKMWaK7dx1ty9T2v 7aH+lNSVKwqj4yIufPWhpfaCyZpR2Rqro1L6vY6D6nSP1eM7lhYKCXeWi0ri9CyOfTtX ayLw== ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20240605; h=to:subject:message-id:mime-version:from:date :content-transfer-encoding:dkim-signature:dkim-signature; bh=YF7VLFrTy3YBYzfoIBtpM2nMvPaNsH8zsCUJao53mnw=; fh=5BuxNNkw2ZSw68bj2aAEv/INzfvbMkgVpgdTkrr6DD4=; b=jjN0we46fmCVGBSJylZPh5ebV7AHer60QdZrrZ1iAcQBLvVh1PQswM76+bOv2zmJp5 u32rYEzUDP9t8B72Sv53STX3XpSmvGsmoIjxeq54AlV53OEVkz0pZ5GEUL+p57qpEJd2 zGs8BHbmIgqya1BSFS74i6JaU0+x2S7zwSoEqJE+4IHGgdriAqUjTdXNhFAOMFcLwNO1 vgiUvwkSVDob0KsLkuG9a8bp7MzlJvLTvUDb0bcLAyU/PLiCbgKn1xjXWfKfcdut79Wa cX2ht7CAQn2eMp8qvbVtarEtS/4T2xRbmFn3oEgp3Z0D/W2JgNYxYikXBb9tF0Sqy9Bk 4N8w==; dara=google.com ARC-Authentication-Results: i=1; mx.google.com; dkim=fail header.i=@tenorshare.com header.s=s1 header.b=neY5YY0B; dkim=pass header.i=@sendgrid.info header.s=smtpapi header.b=DVnPn2da; spf=pass (google.com: domain of bounces+35891029-90e2-***me**@=mail.com@em2612.tenorshare.com designates 167.89.40.80 as permitted sender) smtp.mailfrom="bounces+35891029-90e2-**me**@=mail.com@em2612.tenorshare.com"; dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=tenorshare.com Return-Path: bounces+35891029-90e2-**Me***@=mail.com@em2612.tenorshare.com Received: from s.xtrwnvrh.outbound-mail.sendgrid.net (s.xtrwnvrh.outbound-mail.sendgrid.net. [167.89.40.80]) by mx.google.com with ESMTPS id af79cd13be357-8c6a728a054si1547427185a.561.2026.01.21.03.54.00 for ME@mail.com (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128); Wed, 21 Jan 2026 03:54:01 -0800 (PST) Received-SPF: pass (google.com: domain of bounces+35891029-90e2-**me**=gmail.com@em2612.tenorshare.com designates 167.89.40.80 as permitted sender) client-ip=167.89.40.80; Authentication-Results: mx.google.com; dkim=fail header.i=@tenorshare.com header.s=s1 header.b=neY5YY0B; dkim=pass header.i=@sendgrid.info header.s=smtpapi header.b=DVnPn2da; spf=pass (google.com: domain of bounces+35891029-90e2-**me**=gmail.com@em2612.tenorshare.com designates 167.89.40.80 as permitted sender) smtp.mailfrom="bounces+35891029-90e2-**me**=gmail.com@em2612.tenorshare.com"; dmarc=pass (p=NONE sp=NONE dis=NONE) header.from=tenorshare.com DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=tenorshare.com; h=content-transfer-encoding:content-type:date:from:mime-version:subject: to:cc:content-type:date:feedback-id:from:subject:to; s=s1; bh=YF7VLFrTy3YBYzfoIBtpM2nMvPaNsH8zsCUJao53mnw=; b=neY5YY0BupiXGfwsB5vqY5IQW6NORYcOY5RcXWB+7K/ag3zmAoKiD9i+PmAbFMrz/EzN rAtQG4ry6EbkFBGp8YeaZ8PmAw5zesLDPYOqdbq52Lz/ldt5ZsUSm5YVfTeFuTkEQZiKAT xw20hRAkbLv9GtD695Nhac8eSsTpvKBCQ7h6mAIym7fFxuJwbdWnR0ezW7RR6o7Mz2Galr KGML3QgKjbBYQVGhtaAGTtP88P4rwK+f/z71yQIrQhqIBWro8W7Vy35fmc/SYlpFDNREGj 3a2XJ2+sFqlHopDeZx9UdAPXwQ2mykQ0vgXrBAdc4tS11yW5dYowAkZOV7AKKw8w== DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sendgrid.info; h=content-

I've used two of their products and they work great! Ran into a snafu but their support team Was…read moresuper knowledgeable and very responsive Issue resolved. Highly recommend!

Relentless on the phone, hard to get rid of. I had a service they offered, they insisted I meet on…read moreGoogle Meet, then sent me three links and they were not at any of them. Finally they were at the last one. I told them I was not interested, then he cursed me rudely.

Its kind of freaking guys in this company an employee in this company with the name of Alex called…read moreme around 5 times a day I have told them that I am not interested cause you guys are too much expensive and they started bothering me I have blocked him then he started calling from other line I would never recommend this company to anyone cause they guys are not guaranteed that they are scam or not

Outstanding, professional and dedicated service. Way beyond expectations, ahead of set timeline…read moreand continued support. Our website helped to significantly increase our guests list and feedback from guests is excellent. Would recommend Incognito Worldwide without any hesitation (and already have done that!). Bruce and his team is what you need by your side!

I've been recommending incognito worldwide to my clients for many years now as well as using them…read morefor my own business they have never let me down from website development to SEO they really know what they're doing

Be aware that this company is not actually located in the U.S. The address they give in Delaware…read morebelongs to Corporations & Companies, Inc. Which is a company that provides incorporation services only. Because of this attempted deception I chose not to work with them.

HiTech Service helped me with my store PCs when they were infected with virus or something…read more Everything was cleaned up.

My client just called Sunrise PC Support thinking she was calling Kaspersky…read more She needed assistance turning off Kaspersky's virtual keyboard. (10 second job) This is a brand new Win 8.1 computer running Microsoft AV She was informed after a few minutes( Seconds) that her computer was infected with Viruses, Trojans, Infections, malware as well as junk applications and folders. They would take care of this for only $300.00. The tech made her feel like her computer was going to "blow up". He also told her that she was infected by her old computer, which by the way was not even connected, less powered up. I have photos to back up all I have written here!!! I strongly recommend staying away from these individuals!!!

My wife was trying to transfer her Mcafee subscription to her new computer. She Google Macafee &…read morethis company popped up #1 & it said they were Mcafee. Later we found out it was a deceptive Google Adwords campaign. They claimed to be Mcafee, the told her my brand new computer had a virus & that I needed to pay them $300 to fix the problem. After realizing this was not not Macfee 5 minutes after the fact, they refused to refund my wife her money.

Ali and Steve jumped on a Zoom call with me (on a Saturday) to help resolve some issues I was…read morehaving on the backend of my site. Steve was actually off work at the time and still was willing to help. Excellent customer service!

I had the unfortunate experience of working with Realtyna, and I must say that it has been nothing…read moreshort of a nightmare. Their terrible communication, lackluster customer service, and failure to provide the necessary technology support for their plug-in have left me utterly disappointed and out of pocket. We began our partnership with Realtyna with high hopes, only to be met with a series of disappointments. First and foremost, after almost almost months of engagement, we discovered that we needed new hosting requirements to make their plug-in function properly. This revelation incurred hundreds of dollars in additional expenses, which could have been avoided had Realtyna been forthcoming about these prerequisites from the start. We did multiple demos for them to communicate needed facilities on our end to which they said nothing. Don't let their SEO opportunities trick you either. We had this live on our site for over 6 months and our domain authority did not change one point over the entire duration. To make matters worse, their plug-in bogged down our site to an almost unusable state, causing significant frustration for our users and potential clients. Despite reporting this issue to their team, Realtyna did absolutely nothing to optimize the plug-in's performance. Instead of addressing the problem, they offered credits that were of little consolation, and they refused to provide even the slightest refund for the development fees we had invested even though our project was never finished to what we had initially asked but I got tired of hounding them receiving no care for our needs as a paying customer. Our initial project timeline was completely disregarded. Realtyna promised a two-three month completion but took over six months to deliver, still not fully complete to this day, leaving us in a state of perpetual uncertainty and frustration. The most infuriating aspect of this ordeal was their lack of responsiveness. I would often go days, and sometimes even weeks, without receiving any meaningful communication from their team. This level of disregard for customer concerns is inexcusable. Desperate for a solution, we engaged an esteemed IDX developer to investigate Realtyna's plug-in. To his amazement, he described it as the most disorganized and inefficient system he had ever encountered. The plug-in was the primary reason for the continuous failure of our website, and it cost us thousands of dollars to rectify the issues created by Realtyna's product. Perhaps the most disappointing aspect of this entire experience is Realtyna's refusal to take responsibility for the troubles they have caused us since March of this year. Their customer service has shown no willingness to acknowledge the extent of our problems or offer any meaningful solutions. It's clear that Realtyna's lack of professionalism, poor communication, and failure to deliver as promised have caused our business substantial harm. In summary, my experience with Realtyna has been a costly and frustrating one. I strongly advise anyone considering their services to proceed with extreme caution and explore alternative options, as my unfortunate ordeal with them has resulted in wasted time, resources, and an immense amount of frustration. We have been working with another company since and the customer service and thorough expectations and follow through shows that Realtyna is not a customer-centric and problem solving company. In my experience, they only create problems and offer no solutions. All they care about is making money and anything else is your problem, not theirs. Save yourself the trouble and look elsewhere!