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Wailuku, HI

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5 months ago

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11 months ago

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1 year ago

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1 year ago

their work on the six month checkup was fabulous. I highly recommend them. they were courteous on time and seemed very knowledgeable.

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2 years ago

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Review Highlights - Synairgy

“Very professional and friendly team.”

Mentioned in 2 reviews

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Steve’s Plumbing & A/C Service - Our friendly employees love to make our customers happy.

Steve’s Plumbing & A/C Service

(203 reviews)

Review Update May 14, 2026: I am updating my review today…read morebecause Steve's Plumbing has honored their customer satisfaction guarantee and issued a refund. Additionally they also changed their misleading ads on their new website which was my main complaint. I appreciate their efforts to do the right thing --not all companies do this. I did not have an issue with the plumbing service I received. In fact, it was very good. The online booking process was easy and the technician did a good job. Original Review: BUYER BEWARE: This company has false advertising and misleading pricing on their website. It's classic 'Bait and Switch.' Do your research on BBB before booking with this company! I wish I had.

Had a leak underneath a walkway outside and they sent someone out to assess the situation. Gave me…read morea quote of $27,000 then brought it down to $25,000 for "member price." They were trying to add so much more work than necessary to fix just one leak. Asked a retired general contractor friend for a second opinion and he bursted out into laughter calling this highway robbery. He came over with his tools, cut open the cement just where the leak was and clamped it shut with a pipe tool. Saved me $27,000 of unnecessary work. Shady shady shady! I was gonna let it go but the fact that they keep spamming my email with an invoice estimate after I've told them I fixed it already motivated me to write this review. Thanks for reminding me lol.

Certified Air Conditioning - Maui - Outdoor compressor

Certified Air Conditioning - Maui

(38 reviews)

Certified air conditioning is literally the only company that calls me back and gets an appointment…read morewithin the day or a couple of days... I have an older system and every time Chris Ann comes out she finds out what the problem is and fixes it for me whereas other companies have tried to get me to buy a whole new system.. She is amazing and so thankful she could fix problems for a single mom, Without trying to oversell...Thank you certified!! Highly recommend them for any HVAC services you

Ridiculous company to try and get out to service a three-year-old unit they installed. Had a…read moretriple-head mini split installed, 2 of the 3 indoor head units have a leak in the coils. Called and was told it would be about a week before they could even come out to diagnose the problem. I called another company who diagnosed the problem the next day. I told Certified Air the issue and it would be 30 days before one of the coils would arrive and 2-3 months to build the other coil. I talked with the warranty manager who sent me the warranty registration info and told me any licensed HVAC company can do warranty repair on our unit. I talked with Marco (service manager) and inquired if we could get the manufacturer to cover the indoor head units replaced instead of waiting for the coils, Marco said that was doubtful but would confirm the timing of everything and get back to me later in the day. It was two days later before I heard from Marco telling me the living room coil was a week out and they had the bedroom coil in stock. They told me they could come out to confirm the leak and schedule the coil install maybe next week. However they had the coil that was 2-3 months out in stock in their warehouse. During this time the other company called and said the coil with the bigger leak had arrived after 3 days and they were on their way to install it. After hanging up with the other company, I tried non-stop to call Certified Air to tell them the info and NOBODY answered the phone. The Certified Air tech arrived and had a conversation with the other company who just arrived as well in the parking lot and the tech left without contacting me "not knowing what to do" per service manager Marco. After finally talking to Marco, he advised they would not assist me any further since I'm using the other company. I told Marco the other company was only replacing the one coil and I wanted them to replace the coil they had in stock. HE REFUSED! He did tell me the other option would be to have the other company replace the indoor head unit, which was in stock on the island, but would not be covered under warranty if I wanted to go that route. He said it would have to be cleared with the owner of Certified Air to even be allowed to service the system they installed since I had another company do the repairs (under warranty) that they could not get to for weeks. To be clear, we tried in February of this year to try and get Certified Air to even come out to service and clean THEIR install but was told they could not get to us for weeks out due to manpower shortages. I was told from several other companies that Certified Air had laid off many employees which is due to their delayed schedule!

Synairgy - hvac - Updated October 2026

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