Cooling Hawaii addressed my issue promptly and professionally. I used the after hours service and…read moreRay was a great technician and solved the issue and treated me and my home with respect. We will continue to use Cooling Hawaii for all our AC needs.

Great service! Diego is always on time. He is professional, knowledgeable, and always takes the…read moretime to explain everything in a way that is understandsble to me. Diego diagnosed the issue with my split AC and fixed it immediately. His friendly demeanor is always comforting in an otherwise stessful situation and his trustworthiness is invaluable. I highly recommend this company and Diego!

Dane has installed several Fujitsu units for us personally, and for our extended family. It's all…read moreworking great, and were very glad we used his services. Very nice installation, thanks so much---ron

Using Island App was the best decision! They have installed several A/C units in our new homes in…read moreLahaina. They show up on time, and complete the project as promised. I will continue to use them as our "go-to" subcontractor.

Tony was a wonderful help. He was friendly and able to explain my AC issues in a way that I could…read moreunderstand. I would be thrilled to work with him and Tradewinds for my next AC servicing. Tradewinds is lucky to have such a great professional on their team with Tony!

I highly recommend this company. Prompt follow-up, good communication, knowledgeable, professional.read more

Owen came to my place to look at my A/C system whose drain pan and a couple of pipes needed…read morereplacement, and whose clogged auxiliary discharge pipe needed to be cleared. Before coming, he gave me an estimate (a range). I had already bought a replacement drain pan. He looked at the installation, and gave me an instant quote (within the range that he had given before coming) that was reasonable. I agreed, and he started work immediately. He was polite and respectful, worked efficiently, and cleaned well the area once his work was completed. I was very happy with his performance, and I would not hesitate to use his services again.

I wish I had paid attention to Karleen's review. I did the same and scheduled it one month in…read moreadvance. Owen responded and scheduled with me. I sent him several texts to confirm the appointment, but he didn't respond. No-show. I shut down my rental to have him service. Do not waste your time with this business.

A/C stopped working. Desperately needed it to help me breathe. They had a very large job they were…read moreworking on. They came out on Friday evening at 4:50 pm and didn't leave until it was working. They were extremely diligent, and knew their business. Thank you Chill Out.

Reliable and very professional, with no hidden fees nor agenda. Finished the job on time and did it…read morewell too and pricing is very reasonable . Will definitely use again and will highly recommend without hesitation. Thank you for job well done !

Review Update May 14, 2026: I am updating my review today…read morebecause Steve's Plumbing has honored their customer satisfaction guarantee and issued a refund. Additionally they also changed their misleading ads on their new website which was my main complaint. I appreciate their efforts to do the right thing --not all companies do this. I did not have an issue with the plumbing service I received. In fact, it was very good. The online booking process was easy and the technician did a good job. Original Review: BUYER BEWARE: This company has false advertising and misleading pricing on their website. It's classic 'Bait and Switch.' Do your research on BBB before booking with this company! I wish I had.

Called to have a plumber come check on a leak in our garage. I assumed it was the water heater,…read morebecause it was the only thing in the garage. The plumber didn't look at anything other than the water heater and stated it needs to be replaced. He quoted a price that made me swear immediately. I apologized as it was out of character, he said it was ok, but the water heater needed to be replaced and it was up to me. I told him if it needs to, I don't have any options, do what he needs to. As he was removing the water heater, I pointed out the areas there was water and I didn't think it came from the water heater as the water heater would have been spraying water in order to get that far. The plumber stated he has been doing this for over 20 years and he knows what he is doing. After the water heater was removed, he said it needed to drain. He left and came back about a hour later, the water heater dripped really slowly the entire time he was gone. I mentioned that if there was a hole in the water heater, wouldn't air go through the hole and help the water drain from the spigot faster. He stated that I didn't understand the science of it and that the hole closes when disconnected from the water because there is no longer presser. He completed the replacement and left. I swept out all the water from the garage and didn't think much of it. I checked on the garage the next day and the garage was full of water again. I called Steve's Plumbing and the same guy came out. He said that he needed to do an inspection of the house to find out where the leak was coming from, he said before he did, it would cost so much per hour to look for the leak. I told that's what he supposed to have done before, but he didn't look at anything other than the water heater and stated it needed to be replaced. He said it was my fault and that he didn't look for a leak because it was the water heater, I reminded him that I said their is leak in the garage which we needed him to look at and the only thing directly connected to water was the water heater. He repeated it was his fault, it was mine. I asked him to leave and stated at me and refused. Only after telling him he needed to leave the property or I would call the police because he wasn't welcomed, he finally left. I called another company, it turns out there was a pipe broke in the wall. The plumber explained all things Steve's Plumbing should have done to ensure the issue was corrected, more specially, checking the water pressure before work started and checking the water pressure when the job was complete to ensure the issue had been resolved. They also explained that we paid way too much replacing a water heater (which didn't need to be replaced). I'll never use Steve's Plumbing again.

This is a small, somewhat new company that is making its name in air conditioning on the island of…read moreMaui. They install and service central airconditioning units, in new construction, and existing homes and businesses. No job too big or too small just give them a call.

Jeremy came out on a Sunday morning and serviced our a/c unit with very short notice, saving our…read morework day. I called many a/c companies in the past, and from now on, I will only be calling them.

Awesome, so super impressed. Very knowledgeable, and very informative. Jeremy and Reese were out to…read moremy house to do preventive maintenance on my central a/c system. Gave me a general rundown of how my system is operating and pointed out items to watch that could cause issues down the road. Love that they use thermal imaging to get a true read on the system and see if there was any conditioned air leaking into the attic. The price we talked about on the phone was what they charged no surprises.

Certified air conditioning is literally the only company that calls me back and gets an appointment…read morewithin the day or a couple of days... I have an older system and every time Chris Ann comes out she finds out what the problem is and fixes it for me whereas other companies have tried to get me to buy a whole new system.. She is amazing and so thankful she could fix problems for a single mom, Without trying to oversell...Thank you certified!! Highly recommend them for any HVAC services you

Ridiculous company to try and get out to service a three-year-old unit they installed. Had a…read moretriple-head mini split installed, 2 of the 3 indoor head units have a leak in the coils. Called and was told it would be about a week before they could even come out to diagnose the problem. I called another company who diagnosed the problem the next day. I told Certified Air the issue and it would be 30 days before one of the coils would arrive and 2-3 months to build the other coil. I talked with the warranty manager who sent me the warranty registration info and told me any licensed HVAC company can do warranty repair on our unit. I talked with Marco (service manager) and inquired if we could get the manufacturer to cover the indoor head units replaced instead of waiting for the coils, Marco said that was doubtful but would confirm the timing of everything and get back to me later in the day. It was two days later before I heard from Marco telling me the living room coil was a week out and they had the bedroom coil in stock. They told me they could come out to confirm the leak and schedule the coil install maybe next week. However they had the coil that was 2-3 months out in stock in their warehouse. During this time the other company called and said the coil with the bigger leak had arrived after 3 days and they were on their way to install it. After hanging up with the other company, I tried non-stop to call Certified Air to tell them the info and NOBODY answered the phone. The Certified Air tech arrived and had a conversation with the other company who just arrived as well in the parking lot and the tech left without contacting me "not knowing what to do" per service manager Marco. After finally talking to Marco, he advised they would not assist me any further since I'm using the other company. I told Marco the other company was only replacing the one coil and I wanted them to replace the coil they had in stock. HE REFUSED! He did tell me the other option would be to have the other company replace the indoor head unit, which was in stock on the island, but would not be covered under warranty if I wanted to go that route. He said it would have to be cleared with the owner of Certified Air to even be allowed to service the system they installed since I had another company do the repairs (under warranty) that they could not get to for weeks. To be clear, we tried in February of this year to try and get Certified Air to even come out to service and clean THEIR install but was told they could not get to us for weeks out due to manpower shortages. I was told from several other companies that Certified Air had laid off many employees which is due to their delayed schedule!