Cooling Hawaii addressed my issue promptly and professionally. I used the after hours service and…read moreRay was a great technician and solved the issue and treated me and my home with respect. We will continue to use Cooling Hawaii for all our AC needs.

These guys are lifesavers! Dead AC in the peak of summer heat? It happens...and happened to me,…read morealas. They were able to send a tech to diagnose the issue promptly, and then get it fixed with accurate estimates, professional service, friendly attitude, and zero drama. Hoping you never need their help, but if you do they'll take good care of you.

Tony was a wonderful help. He was friendly and able to explain my AC issues in a way that I could…read moreunderstand. I would be thrilled to work with him and Tradewinds for my next AC servicing. Tradewinds is lucky to have such a great professional on their team with Tony!

I highly recommend this company. Prompt follow-up, good communication, knowledgeable, professional.read more

Dane has installed several Fujitsu units for us personally, and for our extended family. It's all…read moreworking great, and were very glad we used his services. Very nice installation, thanks so much---ron

Using Island App was the best decision! They have installed several A/C units in our new homes in…read moreLahaina. They show up on time, and complete the project as promised. I will continue to use them as our "go-to" subcontractor.

A/C stopped working. Desperately needed it to help me breathe. They had a very large job they were…read moreworking on. They came out on Friday evening at 4:50 pm and didn't leave until it was working. They were extremely diligent, and knew their business. Thank you Chill Out.

Reliable and very professional, with no hidden fees nor agenda. Finished the job on time and did it…read morewell too and pricing is very reasonable . Will definitely use again and will highly recommend without hesitation. Thank you for job well done !

Review Update May 14, 2026: I am updating my review today…read morebecause Steve's Plumbing has honored their customer satisfaction guarantee and issued a refund. Additionally they also changed their misleading ads on their new website which was my main complaint. I appreciate their efforts to do the right thing --not all companies do this. I did not have an issue with the plumbing service I received. In fact, it was very good. The online booking process was easy and the technician did a good job. Original Review: BUYER BEWARE: This company has false advertising and misleading pricing on their website. It's classic 'Bait and Switch.' Do your research on BBB before booking with this company! I wish I had.

Called to have a plumber come check on a leak in our garage. I assumed it was the water heater,…read morebecause it was the only thing in the garage. The plumber didn't look at anything other than the water heater and stated it needs to be replaced. He quoted a price that made me swear immediately. I apologized as it was out of character, he said it was ok, but the water heater needed to be replaced and it was up to me. I told him if it needs to, I don't have any options, do what he needs to. As he was removing the water heater, I pointed out the areas there was water and I didn't think it came from the water heater as the water heater would have been spraying water in order to get that far. The plumber stated he has been doing this for over 20 years and he knows what he is doing. After the water heater was removed, he said it needed to drain. He left and came back about a hour later, the water heater dripped really slowly the entire time he was gone. I mentioned that if there was a hole in the water heater, wouldn't air go through the hole and help the water drain from the spigot faster. He stated that I didn't understand the science of it and that the hole closes when disconnected from the water because there is no longer presser. He completed the replacement and left. I swept out all the water from the garage and didn't think much of it. I checked on the garage the next day and the garage was full of water again. I called Steve's Plumbing and the same guy came out. He said that he needed to do an inspection of the house to find out where the leak was coming from, he said before he did, it would cost so much per hour to look for the leak. I told that's what he supposed to have done before, but he didn't look at anything other than the water heater and stated it needed to be replaced. He said it was my fault and that he didn't look for a leak because it was the water heater, I reminded him that I said their is leak in the garage which we needed him to look at and the only thing directly connected to water was the water heater. He repeated it was his fault, it was mine. I asked him to leave and stated at me and refused. Only after telling him he needed to leave the property or I would call the police because he wasn't welcomed, he finally left. I called another company, it turns out there was a pipe broke in the wall. The plumber explained all things Steve's Plumbing should have done to ensure the issue was corrected, more specially, checking the water pressure before work started and checking the water pressure when the job was complete to ensure the issue had been resolved. They also explained that we paid way too much replacing a water heater (which didn't need to be replaced). I'll never use Steve's Plumbing again.

Owen came to my place to look at my A/C system whose drain pan and a couple of pipes needed…read morereplacement, and whose clogged auxiliary discharge pipe needed to be cleared. Before coming, he gave me an estimate (a range). I had already bought a replacement drain pan. He looked at the installation, and gave me an instant quote (within the range that he had given before coming) that was reasonable. I agreed, and he started work immediately. He was polite and respectful, worked efficiently, and cleaned well the area once his work was completed. I was very happy with his performance, and I would not hesitate to use his services again.

I wish I had paid attention to Karleen's review. I did the same and scheduled it one month in…read moreadvance. Owen responded and scheduled with me. I sent him several texts to confirm the appointment, but he didn't respond. No-show. I shut down my rental to have him service. Do not waste your time with this business.

After my AC units suddenly stopped running, I called this company for an initial visit -- and I'm…read moreso glad I did. They quickly figured out that my old system had been completely fried by lizards (welcome to island life ). Since the system was already older, I decided it made more sense to fully replace it. From start to finish, the experience was excellent. Makana was incredibly kind, responsive, and easy to work with. He took the time to explain everything clearly and helped me feel confident about the decision. Chris and Dylan showed up right on time, were friendly and professional, and clearly knew what they were doing. What really impressed me was how fast and efficient they were -- they completed the entire install in just one day. They worked hard, stayed organized, and left everything clean when they finished. Truly, the nicest guys ever! Overall, such a smooth and stress-free experience. If you're looking for a knowledgeable, professional, and reliable AC company, I would absolutely recommend them! Mahalo plenty, Makana! Wishing you nothing but continued blessings and success.

We Had the pleasure of contracting Makana Hapakuka of RIP ( Relax in Paradise) Air Conditioning for…read morethe installation of a 3 ton split air conditioning system for our existing two bedroom Vacation rental on Maui. We received several bids for the job that ranged from $18000 to $34000 as we had several optional accessories included in the bid. Not only was Makana the lowest bid but he was the only contractor willing to design a system incorporating all our concerns. Our concerns were as follows: 1) Timeliness of installation 2) Aesthetic impact to the unit 3) Noise generated by unit 4) Compliance with HOA requirements 5) Cost of both the installation as well as the operation of the unit Concerning timeliness, downtime is costly in the rental business. Makana promptly answered our call for a video consultation and subsequently submitted a bid for our consideration. He requested 5 days for the installation so we blocked out one week. He arrived 30 minutes early each day to prepare for the day and promptly began working at 9:00 in full compliance to HOA guidelines. He completed the job in three days including sheet rock repair. In fact we were able to rent the unit to a new tenant on day five. Concerning Aesthetic impact, Makana was the only contractor that understood our concerns. Our building has concrete exterior walls, ceilings and floors which make running air conditioning lines a challenge as most contractors run the lines in plastic chases attached to the the walls in the unit. The only visible chase is on the riser extending from the compressor on the exterior wall in the corner of our Lanai. Once inside he attached the lines tightly to the ceiling and built a chase of framing and Sheetrock across the master bedroom to the framed suspended ceiling of the bathrooms and closet areas. He then came through the closets near the ceiling to attach the lines to the evaporators in each bedroom including inline pumps to remove condensation through return lines running to the sink drain in the main bathroom. You cannot see the lines even when the closet doors are open. He did the same for the main room evaporator running the lines directly through the wall. You honestly see nothing but the actual evaporator units in each room. Concerning noise., the compressor unit is very quiet and has the ability to run in an even quieter evening mode. The interior units and the inline condensation return pumps are equally quiet as well. Concerning HOA compliance, he built a completely closed system and I never received any noise complaints. Concerning cost, as I stated before, his bid was the best value for this custom Installation but more than that he provided us with several options to reduce our operating costs including interior units that have motion sensors to shut down the individual room unit when there is no movement in a room for 20 minutes. He also installed door sensors on the Lanai doors so that the entire compressor will shutdown if either door is left open for more than 5 minutes... ( so we are not cooling the outside). We also had him install WiFi controllers on each unit so we could control the unit from our phone application anywhere in the world in the event a tenant departs and forgot to shut down the air conditioners. I could not be more pleased with this contractor. He and his crew were punctual, professional, conscientious, kind and clean. In fact they used the last hour each work day to completely clean the job site and even hired a professional cleaner to deep clean after the job was completed. They far exceeded m expectations on every issue... I highly recommend you give them a call should you need this kind of work.

As a first time air conditioning owner, these guys were great to work with! Install went very…read moresmooth and quick and their cleanliness was on another level, highly recommend!

Certified air conditioning is literally the only company that calls me back and gets an appointment…read morewithin the day or a couple of days... I have an older system and every time Chris Ann comes out she finds out what the problem is and fixes it for me whereas other companies have tried to get me to buy a whole new system.. She is amazing and so thankful she could fix problems for a single mom, Without trying to oversell...Thank you certified!! Highly recommend them for any HVAC services you

Tom and Trevor did a phenomenal job installing a new mini split system in our home. Tom's bid was…read morevery reasonable and included all equipment, installation, electrical wiring, drywall repair, repainting, etc. Tom even went above and beyond by checking our existing central AC system to ensure freon levels were good and that the equipment was working properly and this service was done at no additional cost to us. Tom is extremely knowledgeable, his communication was exceptional, he was very reliable and showed up when he said he would, all work was performed with the utmost courtesy and care to our home, and the project was completed ahead of schedule. All additional required support (Trevor, James and Lysa) were coordinated flawlessly and they were equally as courteous, reliable, professional and the work they did was exceptional. We can't express enough how pleased we are with the result of the project and would highly recommend Tom and his crew to anyone looking for a high quality, competitive and professional project.

Tom has assisted me with my air conditioning needs for over 3 years. He has gone above and beyond…read moreto make sure I am happy. When I bought my current home, he helped to get the aged a/c checked out and operational, eventually, he replaced the unit and move it to a new and better location at my property. In the past year, I built a cottage (ADU) and Tom handle the installation of the split system. It looks and works beautifully. I have referred Tom to many of my friends and clients and will continue to do so. Mahalo nui Tom for everything!