I rarely leave negative reviews, but my experience was disappointing enough that I feel compelled…read moreto share it. I scheduled an appointment for sudden lower back pain that started while I was simply putting on my shoe. I had not been involved in a car accident, had not fallen, and had not experienced any type of trauma. Because I was paying completely out of pocket, I wanted to understand the reasoning behind the recommendation for X-rays before agreeing to additional costs. I want to be very clear: I was not refusing treatment, arguing, or claiming to know more than the doctor. I was simply asking questions so I could make an informed decision about my care and my finances. Instead of feeling educated or reassured, I felt like my questions were met with frustration and defensiveness. At one point, I was told that I was questioning his medical opinion and was asked if I was a nurse because I was asking for clarification. That response was shocking to me. Patients have every right to ask questions about their treatment plan, especially when they are paying out of pocket. Asking for an explanation should not be viewed as disrespectful or challenging a provider's expertise. Rather than taking the time to explain why imaging was necessary in my specific situation, I felt like the conversation became focused on defending the recommendation instead of helping me understand it. I left with more questions than answers. I also felt that my concerns were repeatedly attributed to my weight rather than being addressed in the context of the actual symptoms that brought me in. While I understand that weight can impact overall health, I came in seeking help for sudden, severe pain--not to be made to feel like my weight was the automatic explanation for everything. What made the experience even more frustrating was hearing conversations in the office about keeping patients coming back, convincing patients to continue treatment, and making sure appointments were kept. Hearing that emphasis while simultaneously feeling dismissed for asking legitimate questions about my care left a very poor impression. The issue was never the recommendation for X-rays. Had the reasoning been explained respectfully and professionally, I may have completely understood and agreed. The issue was the attitude, communication, and the way I felt treated for simply wanting to understand my care before spending additional money. Patients deserve to feel heard, respected, and comfortable asking questions. Unfortunately, that was not my experience, and I left feeling judged, dismissed, and disappointed. I cannot recommend this office based on the way this interaction was handled.

I've been going to HQ for all of my chiropractic needs since 2015 or so. I would highly recommend…read morethem to anyone.

Great place ! Very helpful with treating my pain and back problems I'm grateful staff was kind and…read moreconsiderate of checking too make sure you took care of in a timely manner

If i could give 10- stars I would. Dr. Doctor is an incredible physician and anyone who gets the…read moreprivilege to be seen by him is in GREAT hands. The staff at WTSI have been nothing short of amazing and caring and Stacy in the front office is knowledgeable and very caring. Thanks for hitting a home run for me.

Briarwood Med spa was a great find while I was visiting family for the holidays in Midland, the…read morestaff is very friendly and knowledgeable. Quality in their products and services is notable the moment you walk in the office. The staff is knowledgeable and patient to suggest the right treatment or procedure your skin needs. Julia and Whitney performed an Acne Sterilization and Black Charcoal Mask treatment on my face. Not only were they gentle but also informative while performing the procedure. Highly recommend visiting these ladies for any skin care procedure. As a man, we tend to be intimidated by visiting a Medical Spa like this but Briarwood has a great atmosphere and positive vibe. The glass of wine I received is definitely a plus.

Very clean office. The staff was very friendly when scheduling my appointment. When I arrived I did…read more not have a long wait. I will be returning.

10 out of 10. Knowledgeable and so very kind! Mollie and Melissa are pros and didnt hurt that they…read morewere out on the golf course! Definitely a smart move to rehydrate. Thank you ladies and see you soon at the brick and mortar.

Absolutely awful. I usually love getting IVs however, these people did not have great people who…read moredid it. Not only that, but they don't give you a medical note for your school or work.

Outstanding and fantastic healthcare experience. The whole…read moreteam was awesome. From the front desk receptionist who checked me in to the custodian who cleaned my treatment room. The nurses were kind and compassionate. They even found an iPhone charger for me since I was in observation for 8 hours. I had X-rays, medications, IVs, and labs. Dr. Ott kept me informed; he was very detailed and comprehensive. While I was waiting they ordered lunch for me too. The results were quick and the treatment was effective. I left feeling much better and at peace. Thank you. In gratitude. Paul S.

I had the pleasure of being cared for by Dr. Moody, DR. Casey and staff members Ricardo, TJ,…read moreChristina, Francis and Gavi. They are all top notch! It was scrubbed clean and there was no wait. Recommend highly!

Seeing her for weight loss that is affordable- she answered my questions and was very informative -…read moreI recommend her.

Huge Scam. $300 for a visit. "I need to get medical records". Wait 3 weeks. No records. Call back…read more Wait 3 more weeks. No records. Call back. "The records we received aren't all that clear. We can't help you". What? So I am out $300 for nothing? "Yes". Giant con. I agree with the reviewer from earlier this year, "the lack of communication is unacceptable" is a good way to put it. This place is like a pill mill, but with no pills. And why are 25 reviews hidden on here? Because they're fake reviews. Don't waste your time and your money.

The laser hair removal services at Permian Basin Med Spa changed my life! 10/10 would recommend!!!!read more

I recently had a consult with Permian Basin Med Spa for laser tattoo removal. Having done my…read moreresearch prior to the appointment, there were a couple of statements made by the technician that didn't ring true. They then denied me treatment due to a medical situation that would not have caused the problems they were claiming. I left very upset and consulted my Dr who disputed their claims. I then consulted several other facilities that provide laser tattoo removal who all contradicted what I was told at PB Med spa. I am now under going treatment at another facility with no adverse reactions or complications. I would call their expertise in the services they provide into question. Do your homework before using their facility.

Dr. Rowland has worked on my back for years and I wouldn't go to anyone else! I was not able to…read morepull a weed! Now I am working and doing work on my yard and garden and such!! They wanted to do surgery on my back, I said no to it and Dr. Rowland has gotten me back on my feet over and over again! Excellent service. I would recommend Dr. Rowland and have to anyone who has any pain anywhere!! Thank you for all you have done!!!

Awesome facility! Dr Rowland and Simonne are amazing to work with. I recommend using Rowland…read moreChiropractic Clinic for all your needs!