Note: This is a lengthy review, so if it exceeded the character limit on this site, you may Google for it on other apartment-related sites to read it in its entirety.
This place is currently run by hoodlums. There are at least two different ladies in management or the rental office/sales that I had the unfortunate opportunity to deal with in person or by phone, both of whom act like malicious witches.
As long as you have no problem to bring to their attention, you'll only have to deal with, at most, the sense of an unpleasant temperament emanating from her. But, if you have a concern, watch out: You'll be met with unreasonable ire.
Somewhere along the line they lost hold of the wisdom that kindness costs nothing. There is no situation in life in which acting nasty somehow improves it. Whether in person or over the phone, I was always left aghast at how troll-like the two ladies I've spoken to were. No matter how nicely I asked either of them to ask the neighbor above me to just walk--not stomp or stampede--they replied as if they were trying to bite my head off, and more than once a phone conversation ended with her hanging up on me while I was speaking, only to leave me trailing off into silence after hearing the click.
Even if it's not illegal for landlords and rental offices to act like prison wardens, such behavior must be corrected so that if a problem were in fact to rise up for a tenant, he/she need not feel uncomfortable with bringing it to the rental office's attention, only to feel even worse about the situation when it isn't even at least addressed, even at least with malice. It's enough of a problem to have a problem to report in the first place, knowing full well that it certainly won't go away if you don't force yourself to at least try. They make you feel like an ashamed victim. It's not fun.
I hope that the two ladies I've dealt with will eventually change, for the sake of the non-highest-floor tenants currently stuck there, whether or not similarly duped, who can't afford the extra month's rent to break the lease nor the time or effort to move out and in again to another place after having had finally just settled down.
Anytime I do business with someone, I want to be treated with the same pleasant and safe customer courtesy of a Wal-Mart greeter. How it's missed when it's not there.
When one of the ladies first showed me the 2nd floor apartment, I explicitly asked how quiet the neighbors above me are, and she didn't raise a single warning about them.
I soon learned that one of the neighbors above me almost never moves without stomping.
After I saw the dark side of the rental office lady/ies, I tried to ignore the noises penetrating my ceiling. The problem was that all my stuff was there. I had just completely moved and settled in, and could not afford the time and energy to so soon move out and look for another place again. It was this situation of feeling trapped that led me to stay there for albeit only a total of a few months, before I finally called it quits and actually coughed up an extra month's rent--as if rewarding that salesman's lies with that root of all evil which is most precious to her--in order to break the lease contract that they actually breached first by carelessly supplying me with false information as the basis to make the sale, and, for whatever reason, a strange reluctance to even bother the stampeding hippo living above me in any effort to rectify the situation.
Why does someone's desire not to ask someone to change their movement habits nor wear surprisingly effective sound-muffling slippers trump my desire to not have to pay to move all of my belongings to a rented storage center, go through another apartment hunt, and then pay movers to once again move my belongings into yet another new place?
How would the rental office ladies like to have to pay costs upon costs for the liberty of having to pack up all of their belongings and move out of their homes?
Where is my payment for my lost time, effort, money, and distress?
What happened to the golden rule?
Tenants shift in and out often here. If you're considering moving in, my advice is to grill the lady about your would-be neighbors and why the previous tenants moved out. This can only help you, even if she lies. I would also recommend only considering a top floor, the third in this case, and only if you yourself don't happen to step heavily or run about.
If you're a heavy walker/stomper, somewhere there's a bottom floor with your name on it. Neither renting out nor renting to a floor other than the bottommost one is a good idea for someone who throws their weight around.
In general, remember that one's pleasure is never worth another's pain. In fact, oftentimes what's best for all is what's best for each. For example, whether in an apartment or a car, a loud TV or music is an unnecessary luxury for those with private homes who are likely only hurting their own eardrums. As soon as you audibly read more