Just bought our son his first guitar from Scott. It was a great experience, especially since my…read morehusband & I know nothing about guitars. Great selection & even better prices.

Service, food, value for the money! We were able to walk right in at 5:00 and get a table and the…read morewait staff was very helpful with local activities and places to shop and eat. Highly recommend

Good school system without the quality of true music education. Teachers were very nice, but just…read morelike some other reviewers mentioned, the turnover rate was quite high which tells a lot without saying a word. Students showed Very slow progress. The school does have fantastic reward system where they hand out wrist bands and trophies based on how long the students are with the school. We have met and had some really nice teachers but if you are looking for solid foundation, this is not a good place to go. But if you want a place where you can try different instruments out and see which one you are interested in, this may be the place for you to start. Although it is quite rare, They DO charge you for cancelling. Yes, very ridiculous and does not make any sense. I was very shocked when I saw the cancellation fees on my last statement. Update - in response to Casey (owner) 's comment - Hi Casey, thank you for your comment. I do appreciate the information that you gave out. As students and parents, there was absolutely no way for us to know how you run your business or how booked the teachers are. As I mentioned before, we had some, actually a couple of them, within 6 months (only) while my kids were with yours music school, great and nice teachers. Again, I am not here to bash them, but just to have opinions about how we feel with your music school. Every business has their targeted clients, and I just had my own opinions about how I felt when we were your clients and as parents who are looking for services for their kids, I truly believe these personal opinions are greatly appreciated.

Find somewhere else. On several occasions , we drove 30 minutes to a lesson only for them to tell…read moreus that the teacher was not there that day or that the schedule had been changed and they didn't let us know. My son had a couple of different teachers, but the one that he had most often didn't even seem to like kids. He never said hello or goodbye to him, and pretty much treated him as a bother. For $50 per 30 minute lesson, I would expect better service. My son did enjoy going, but I will find somewhere else to put him for lessons next time.

I have been following these guys around Tarrant County for over 20 years now. They are my most…read moretrusted go-to for guitar work, and I feel blessed to be in their vicinity. Family-owned, three-generations of luthiers, honest, knowledgeable, and courteous...can't say enough good things about them. As other reviewers have stated...you will have to wait a little bit....but that's because they are "in demand" and they don't rush the job. They are thorough, and you can tell they take great care to do the job right the first time. Love this shop!!

Got my very first lefty Les Paul after playing Strats for 45 years. First mail order Les Paul to…read moreboot.....and as luck would have it it arrived with a broken headstock. Many sad faces! Took it to Steve-O-Rino and when I got it back you could not tell it was ever broken, no sign of the breakline, and set up was excellent. Many happy faces! They are now doing a lefty Nashville Tele conversion for me and I cant wait to pick it up. Great quality work at reasonable prices...quality aint free!

Tony is an all around music guy. If you are looking for the best, look no further. His hard won…read moreexperience and decades of being in the business completes it. I highly recommend Tony's

Tony's Muzik is an awesome guitar shop. Great selection of…read moreguitars , amps and excellent customer service. Great place to get setups done or any repair needs.

My daughter is very musically inclined. So we decided to grow her gifts by getting her lessons…read morehere. The staff is very polite and friendly. The facility is clean and they seem to be well educated with music. Chaz(?) is her instructor and he has such a kind gentle spirit about him. He's very encouraging and knowledgeable. I'm very pleased with this place.

I got my wife a new Yamaha keyboard here that was more advanced and less expensive than one on…read moreAmazon. Plus we were able speak to someone with expertise and the ability to demonstrate how it works. This place is stuffed to the gills with instruments of all sorts and price points also.

Have frequented this particular location several times for various reasons (purchasing of a new…read moretrumpet / trumpet servicing / random accessories for French horn). Every time I have come in the associates have been very professional, friendly and helpful. The location is well organized and clean.

I ordered a trombone for my son as a Christmas present more than two weeks ago. I was told that it…read morewas at their warehouse in Kansas City and that it would arrive within 2-7 business days. That' didn't happen. I called several times and they didn't know or couldn't find it. I told them that Christmas was a week away and that I needed a status of it. I received no assurances. Today, 12/21/24, I got a call that inform me that they were still working the issue. It broke my heart knowing that my son would not get his Christmas present. I spoke to my son and told him that I would make it up to him somehow. Will not be buying there again.

We have been renting our son's instrument from Brook Mays for about two years. During those two…read moreyears we've had to exchange his instrument for a larger size a couple of times due to his growth.The service we have received has always been great! There is always someone welcoming us when we walk in the store, and they are always knowledgeable about the rental exchange process. If the instrument we needed was unavailable in the Arlington store, they would get one in quickly and keep us informed during the wait (usually about a week). Recently, we had the misfortune of his viola being taken and had to call for a replacement. Since we had the rental insurance in place, this process was as simple as the exchanges we had done previously. However, this time, the store manager went out of his way to drive across DFW to pick up the instrument we needed so that our son didn't have to miss a full week of rehearsal and practice time. Wow!! We were blown away, we had offered to make the drive if they were able to find one in the area, but Steve took customer service to the next level to help us out!

The absolute worst customer service I've ever received. I Was sold the wrong string for my…read moredaughter's cello due to the store mislabeling the package. The lady working was rude and argumentative. The package was not even opened and she could see the sales history in her computer. She finally agreed to exchange it for a string she said should work as this was "partially" their mistake. I was then charged $5 more dollars because the one that should work was apparently more expensive. It gets better...... the package on the one we paid the additional amount for was opened and had a higher price tag over the lower one. They lost a customer today!!!

Xiaobo is an excellent piano player, and excellent teacher. I am an adult with some musical…read morebackground, but always one note at a time. I have never played piano. She has helped me learn a number of techniques and songs. I can't play everything yet, but I can play quite a number of songs. I also think she would also be excellent for children learning piano. She has true joy in teaching.

From the owner: As a music educator for over a decade, Xiaobo has had the good fortune of encountering a wide…read morevariety of clients who in turn, have taught her the definition of talent, wherever those sparkles, tiny or huge, which are always shining and which are always there to be seen and heard. She has also been tremendously humbled by witnessing the joy of music-making, redefined. She will bring the knowledge, memory and humility from her 19-years’ tenure of teaching to her clients, to walk the path of discovering about music and themselves together, of whatever gratification of sitting in front of the piano means to her students; whether to soar in competitions or festivals, or to just play, and play, and play, for themselves, for their loved ones.

These guys are great. They helped me out in a difficult situation and helped me sell a guitar.read more

While I've mostly shopped at the Addison location, the Fort Worth Tone Shop Guitars is a great…read moreguitar shop in its own right. They got me a great deal on a fantastic guitar, and were very helpful getting it ready to play!