Got my very first lefty Les Paul after playing Strats for 45 years. First mail order Les Paul to…read moreboot.....and as luck would have it it arrived with a broken headstock. Many sad faces! Took it to Steve-O-Rino and when I got it back you could not tell it was ever broken, no sign of the breakline, and set up was excellent. Many happy faces! They are now doing a lefty Nashville Tele conversion for me and I cant wait to pick it up. Great quality work at reasonable prices...quality aint free!

Dad and Son are top notch luthiers, explains why they are always busy. great work, two nice guys…read morewho know their stuff. had several setups done, the converted a nice classical I had to left handed so I could give it to my son and the work was perfect.

Tony's Muzik is an awesome guitar shop. Great selection of…read moreguitars , amps and excellent customer service. Great place to get setups done or any repair needs.

Tony was super nice and helpful. I definitely like supporting over big guitar center crooksread more

Yesterday I brought my Fishman PA system to the Fort Worth location of Tone Shop Guitars hoping…read morethey would buy it from me. Turns out PA equipment is not among the items they sell so they couldn't make me an offer. Although I was initially disappointed, Chris the representative I worked with, suggested two possible places nearby that might buy it. He even helped me carry my equipment back to my car and load it in. By the way, the store Chris referred me to did indeed buy my equipment. I was very impressed with friendly and helpful service I experienced at TSG even though I was not a paying customer. Outstanding customer service!

Internet deal with their Fort Worth location. I contacted them regarding a high end, used guitar…read moreand requested additional pictures, weight and a personal in hand inspection. Very quick response and all the info was provided. It was at an excellent price and I asked if it was possible to cover shipping. They immediately responded they would handle that. It was advertised as "good" condition but when it arrived I was shocked to see it exceeded the claim by looking brand new. My first transaction with them but most likely not my last. Nice to deal with a business that delivers more than promised. Not too common these days. Top notch all around!

The staff at Houghton is patient, knowledgeable, and personable. They will go out of their way to…read moreget the right instrument in your hands. Instrument trials are easy with free shipping even on returns of new instruments. Email questions are answered quickly and intelligently. I have been playing brass instruments since 1976 and have not had a more pleasant remote purchasing experience than this. Buy with confidence from Houghton Horns!

What a wonderful experience!! I had to bring a baritone twice for 2 separate issues, and each time…read morethe experience was top notch. The staff is so friendly, the location is clean and just has an overall inviting feeling when you walk in the door. I have used 2 other stores in the past and I will never go back. Houghton Horns will always have my business. I took the baritone to another location first and was told it would be 2 weeks BEFORE it could be looked at. The quote was $300. And the employee there (Bell's) was very short with me and rude. I then went to Houghton and was told I would likely have it in a day or 2 and the cost was over half the price! And the employees are just so genuinely nice. I regret the many other visits to Bell's and Music & Arts. I promise, you will love this great company!

Never gave me an estimate, never gave me a timetable. Had my guitar for a month. Don't go here…read more Go somewhere else. Not a professional. SHAME.

Wick is still remarkable. When your luthier sends you this before 8am AND he returned from vacation…read morejust to get it done for your son, you know you've found not only a great luthier but a great man. From day one of meeting Wick, he's treated Randal with dignity and respect even though Jr was just a boy with a simple guitar. If you play a guitar, you need a luthier and Wick is the best. Thank you for keeping my son's Taylor "smooth as butter" - Jr's words. @wicks_guitar_shop

I've been looking for a good instrument repair place for 3 yrs now. Mr E's is out of business by…read moreme. Brooks May is average at best. Of course, no one is as bad as Music & Arts know for charging 100% more than usual for instrument repair and who always recommend un-needed rebuilds/overhauls so they increase my bill by 10x. Forte is a breath of fresh air. The owner is a current and former band parent in Mansfield who operates out of his home. Low overhead means low prices. And because he's not a large corporation, he's not looking to get rich off me. I pay $10 per pad replacement with next day turnaround repairs. Music & Arts charges 3x as much and takes 3-4 days to repair ... or longer. If you want to talk to the person repairing your instrument - something you can never do at Music & Arts or Brook Mays - you can do it here. If you like pushy salesman, go to one of the retail outlets. If you like excellent repair from a master-trained technician at fair prices from an honest to goodness real tradesman and artisan, this is the place to go. Highly recommend Louis at Forte.

Bill is an outstanding guitar service representative.His quality of work is amazing just amazing…read more.He explained his process on guitar repairs and yes he did just what he said .I picked up my guitar and played it and it sounded like the way my guitar should sound .Other places I know also other places wanted to charge me more and Bill services and charges is awesome .Yes he is Old dog repair but the way he treated me like I was the only customer .*

From the owner: Our specialty is guitar and bass setups and repairs. Setups follow a 13 point service on all…read moreguitars and basses. Our work is guaranteed 100%. We are a home based business. I have been playing guitar for 60

Just bought our son his first guitar from Scott. It was a great experience, especially since my…read morehusband & I know nothing about guitars. Great selection & even better prices.

Service, food, value for the money! We were able to walk right in at 5:00 and get a table and the…read morewait staff was very helpful with local activities and places to shop and eat. Highly recommend

The guys at Craigs are fantastic! I went in looking for…read morestrings for a dulcimer. Although they don't carry dulcimer strings, the 3 fellas there were able to procure some for me right away, as well as some other items I needed for my new dulcimer. I've been going to Craig's for years and the service has never been better. Highly recommend this store!

Very personable group and helpful. Allowed me plenty of time to play several guitars to make a good…read moredecision. There were plenty of guitars to choose from. Thanks to Craig and his team.

I had a fitting with Steve Bell this past week and left with an amazing trumpet. I can't wait to…read moreget home and play it in some rehearsals!

Our son has rented his trombone from Bell's for a couple of years now. Bell's staff is always very…read morehelpful when we run into any issues with our instrument.