I really wanted to love Sword Furs, but after my experience, I can't leave them a positive review.
They came in highly recommended to alter my wedding gown from the bridal shop where I purchased my dress.
I brought my dress in on June 26, over 3 months before my wedding.
My second appointment was scheduled for August 7.
I received a call the day before to cancel and reschedule. The next available after that wasn't until September 8. That was only a few weeks before my wedding, but I wasn't offered any other choice.
Again, the morning of September 8 they cancelled on me again. Rescheduling to the following week, September 15.
No hemming was done to my dress at that point, the bustle was not on my dress, etc only the shoulders were adjusted. I was very disappointed that not more was done in those 11 weeks, especially since my appointment had been pushed back numerous times.
Scheduled my final fitting & pick up for Wednesday September 29..3 days before my wedding.
The owner called me the morning of 9/29 telling me my dress still wasn't done and I couldn't come in that day.
Talk about stressful for a bride. The week of my wedding.
I picked it up the next day, but there were numerous things I wasn't happy with.
The dress was WAY too long still since she hand not had hemmed for my second fitting, like she initially said she would, and then shorten it if I wanted for the final..that was not done. The cups in the dress didn't sit right. I had to walk down the aisle holding one side of my dress.. I tripped over it ALL day long.
But what was I to do? 2 days before my wedding I did not trust them to finish even any minor alteration at that point.
I will be contacting the bridal shop where I purchased my dress to also notify them of my less than great experience at Sword Furs so other brides do not go through the same stress that I did. read more