Thank you for your reply. To clarify for others reading:…read moreYes, I gave the required 90-day notice, and we agreed on a formal termination date of May 1, 2025. My concern is not about the timeline--it's about being charged a management fee in May despite no management services being performed. What's most disappointing is the complete lack of communication and empathy. I sent multiple emails and a formal letter--none of which were acknowledged. This reply only came after I posted reviews publicly. That response, paired with your refusal to even consider refunding a small final fee of just a few hundred dollars, is incredibly telling. After more than five years working together, a thoughtful business would have valued the relationship and simply honored a reasonable request. Instead, this rigid approach--defending a weak contractual position over a minor amount--demonstrates a short-sighted business strategy that undervalues long-term partnerships and human decency. For future clients, I still recommend reading the agreement carefully, especially around fees tied to maintenance and contract wind-down. Fee-stacking and defensiveness like this are not the hallmarks of a company I could recommend again.

I moved to Manhattan, KS back in December 2020. I was looking to a renting a small apartment and I…read morefound a 2 bedroom apartment with Alliance MHK. I set up an appointment to see the property and eventually decided id take the place. I finally go pick up the keys at their office and I show up to my new apartment and I open the door. The first thing I notice was that there was a foul stench. I start looking around and what do you know? I find a DEAD CAT inside the apartment! The guy had told me that they had cleaned up the place and had it all professionally prepped up for me to move in. I call Alliance about it and they thought I was making this up. I sent them pictures and Ill post them here so you can see them. This isnt even the worst of it. The place had a bad case of mold or something because I developed trouble breathing when I lived here. Not to mention that power went out frequently in the summer, they also kept the majority of my deposit when I moved out under pretenses that there was damage to the place that occurred under my tenure. Which I took pictures and submitted on their app before I moved in. I told them this was already pre-existing damage in which they denied and refused to give me back my deposit. Do not rent from Alliance MHK.

They kept my daughter's deposit and charged her an additional $500.00 for "repairs" that included…read moremultiple Nail holes ( I have videos to prove she NEVER hung one thing on the walls), $56.00 for 2 light bulbs, not shampooing carpets ( we hired a professional cleaner who did indeed shampoo carpets), moving out a day late ( she moved out on the day required, we had a cleaner the day after, which was approved by the property management company) and multiple other things. We have hired a lawyer! AVOID THIS COMPANY LIKE THE PLAGUE!!!!!

just read all of the other awful reviews for amer prop man....the exact same things happened to my…read moreson and daughter-in-law. they rented from them in 2025 and had the most awful experience. they are just trying to work and make it in life and this property company was awful! do not rent from them! please...find someone else and you will bo so much happier. i talked with them every other day and hated them renting from these people because it made their lives unbearable sometimes. please rent from anyone else!!! just stay the hell away from this company. they don't even deseve a star, but it won't let me post this unless i put at least one. just stay away!

Renting from them isn't awful--they do fix major issues--but the bigger picture is getting worse…read more They keep raising rents, and new tenants end up paying way more than current residents, even though the buildings haven't meaningfully improved. I've lived here 3 years and they've done the bare minimum. Most rent increases don't go back into maintenance--owners seem to be squeezing the properties while cheaping out on repairs and replacements. A big red flag: they recently ended my friend's month-to-month lease by text/email and then stopped responding to his calls. If you bring up HVAC or building-quality issues, expect the tone to change fast: cold indifference, deflection, and "gaslighting." I'm nearly certain the buildings waste energy--electric costs can be much higher than they should be. There's also constant turnover (some complexes feel like 90% year-to-year) and the walls are paper-thin--you'll hear everything. The only way I survived was by staying friendly with neighbors and getting everyone on the same page. You will intimately know what's going on around you. Exterior/common-area neglect is ongoing: Falling rocks/exterior deterioration Dirty stairs/hallways, rarely cleaned or powerwashed Bird nests and months of bird poop in common areas Hallway lights going out and taking months to replace "Nice" appliances that are on their last legs, replaced with cheaper, worse units Even logistics are frustrating--meetings that should be a phone call, slow responses, and poor pre-move-in inspection (my friend needed carpet replaced a week after moving in, which should've been obvious). Bottom line: it can work if you're trying to keep costs down and don't plan to stay long, but rent is rising while maintenance and quality are sliding. I'm leaving next fall because of it.

We rented from Connie for almost three years. The house needed some obvious repairs. There was mold…read morein the garage, and the fireplace was literally crumbling. It was next to impossible to get ahold of Connie. She will not return your call for basic repairs. I had to get a third party involved when she refused to contact me about repairing the washer machine (which she refused to fix). Our washer machine broke the month before we were supposed to move out, and she flat out told me she was refusing to fix it because we were moving. And under law our only other option would be to vacate the property in 30 days, which we were already doing. When we moved into the home, it was filthy, the previous tenants trash was in the yard for almost a week, and the carpets were absolutely filthy. We never missed a payment, had maybe less than 10 repairs/calls in the almost 3 years we lived there, and we did not feel as if we were treated fairly. She tried to force us out of the property a day early because she had people moving in the same day our lease ended. I would not rent from them, Connie is not friendly, and will not work with you to get timely repairs done. She cares more about saving money than taking care of her tenants.

This company is a joke. They sent us a lawn violation at the beginning of last month and I…read moreexplained to them that I was pregnant and my husband is 100% disabled veteran and we would hire someone as soon as we could. The next violation that was sent we explained that we were in the hospital delivering our stillborn son and I would take care of it as soon as possible. This was Rachel Mace's response: "I am sorry for your loss and sympathize with your current situation. We will look past the lawn this week but we do have covenants that must be enforced. We expect the lawn to be taken care of by the end of next week." We had our nephew mow our lawn that week and hired someone who started mowing for us the following week. Today I recieved another lawn violation (by mail for some reason?) that "this will no longer be accepted", despite our lawn having already been professionally mowed prior to the date of this letter. If you want a property management company who is going to add value to your HOA, rental property, other community? Find someone else.

Do not rent from this company. If you do, you better forget about getting your deposit back AND…read moresave a bit every month because you will also get charged for anything & everything they can think of. And I mean everything. For example $180 for "transitional maintenance", $190 for "transitional cleaning" another $190 for "transitional maintenance"- yes twice? @ $190 ea- , $99 for painting, $45 city charges(?). The place was OLD & dirty at move in & total ant/spider infested. When the agent came for a walk thru during move out, he said the apartment looked amazingly clean and if "they" don't give back the deposit ... That was concerning. Just got a letter saying that they kept the deposit & $220 is owed. This was a studio apt rented to a clean freak girl. They are discussing. Other reviews are similar. One star, because I had to.

i would recommend anyone who is thinking about renting from Frontier to do the OPPOSITE. TERRIBLE…read moremanagement, terrible maintenance services. the peasants at the front desk are resilient on doing their jobs, and always have a terrible attitude if you ask for literally anything. In the 2 years i rented from Frontier not once did the change the air filters on the AC units in the property. MIND YOU ALSO no matter how clean you keep the property they WILL over charge the heck out of you for "cleaning" fees. I REPEAT DO NOT RENT FROM FRONTIER!!!!

Frontier has overall been a middle of the ground property company. They will send maintenance out…read morewhen there is a problem, usually within a reasonable time and pricing is not terrible (for most units). Some of the employees are actually pretty helpful when it comes to questions and give you advice or resources to resolve the question, especially Melia. Though, some of the other staff can be a bit unprofessional. I was shocked when I asked about why my co-signer needed to sign on a pet addition for my roommate and the response I got caused me to lose some respect for Frontier (see attached). I am your customer asking a question, not your relative, not your friend. Please reconsider jumping to assume a client is arguing with you over a text next time they are asking you a question. Who knows, maybe they are having a rough week, or are just fed up with clients, but I saw no reason for this response I got.

Incredibly frustrating landlord. He will not take personal checks, so whenever we paid rent, we…read morehad to make a withdrawal form the bank. After leaving the bank, he was frequently not in his office. If he didn't like the weather, he sometimes wouldn't bother coming in. Because his office hours are inconsistent, we had to meet him at a grocery to pay our rent once. Every interaction with him seemed shady. He lets his properties sit vacant for long periods of time. The other half of the duplex we rented sat vacant for eight months before our lease was up. Driving past it over a month later, it appears to still be vacant. The property we rented was vacant for about a year before we moved in. He had the water shut off for that entire period, so when we moved in we dealt with plumbing issues for the first two months because they had been unused for so long. He is a cheapskate and will only pay for the bare minimum when work needs to be done. The property we had was incredibly energy inefficient, resulting in higher energy bills than we had living in Hawaii. The property was poorly insulated, had ancient windows, and the doors were about half a step above cardboard. The only bright spot is the maintenance man. He was always prompt, hard working at all hours of the day or weekend, and a delight to interact with. Don't rent from this company.

Richard hill was supposed to void a check from us for $1500 and he went behind our back and cashed…read moreit. This is an illegal transaction that he did so I would be very careful in the future from trying to rent from him. He approved us on Wednesday and I called him on Thursday to tell him that we would not be able to rent the home . He also has a cashiers check but he said I needed to send him because he was unable to except personal checks when I see he was able to except my personal check and my cashiers check totaling $3,000 for something we never moved into. I never signed a rental agreement with him and he thinks this is a legal and ethical and moral which it's not. So in total it cost us $3000 for him to look at our rental application to rent . Looks like we'll be seeing him in court. This man is a liar and a thief beware.well I won my court case against Mr Hill and it was proven in my court case that Mr. Hill stole $3000 from me he was ordered to pay me my $3000 and I have yet to hear from him our court case was November 16 and he has avoided any contact that I've tried to make with him so enter into a contract with Mr. Hill at your own risk and the judge did say that his rental agreements were illegal they were illegal documents he has stated in in his documents I'm statutes from the law that are inappropriate