Excellent attentive service from start to finish. Excellent up to date equipment. The boys who run this shop did so with excellence and efficiency. Great prices too. you know Ive been here so many times and after today's experience I felt like it was time I finally leave these guys a review. They didn't have enough e comfort bikes for us so they allowed us to be upgraded to the hybrids without extra charge. They made sure we understood how to ride the bikes. Will definitely be coming back. read more

We stumbled upon Switchback Sports late in the season. We were looking for used skis and it actually ended up being a good time to buy because the store wasn't busy. We were able to take our time. I'm really happy with the consignment selection. On the flip side, at the beginning of the season, they had so much consignment that they weren't taking any more. It was so busy when we went in, so plan ahead if you're going when you think it'll be busy! read more

Such helpful information and insight about all things ski&snowboard from Bobby!!! Got some insoles fitted for snowboard boots and some extra tips of how to ride more comfortably with certain binding adjustments. 10/10 recommend this place! Super friendly and helpful staff who are passionate about all things snow sports. read more

We stayed at Black Rock Mountain Resort in Heber City where a Switchback Sports shop is located on the 2nd floor. We popped in to rent ski gear for our stay and Thomas was knowledgeable and beyond excellent! He took his time ensuring that we all had the proper fitting helmet, ski's and boots. We booked for 4 days but only chose to do 2 due to the fact that our stay consisted more of man-made snow rather than natural and we were refunded for the extra days. Switchback Sports is also located in Silver Lodge and will soon be opening a location in the Waldorf. Excellent gear, shop and customer service. The next time we are in Park City, we will use this company again. read more

Wow, could not have been happier. Our ski boots broke the first day of vacation and the shop at the resort was closed, and I'm glad it was. Switchback Sports was open Sunday evening, and took great care of us. We got a new set of boots, they actually feel better than the other pair. Helped us set up the skis and bindings, just super helpful. And all at a terrific price, no upsell, no pressure. Highly recommend! read more

My wife and I live in Boston and needed powder skis for an upcoming ski trip in CO. I found Switchback Sports online and was impressed with their extensive used demo ski selection. I called the store to ask some questions and learned they had an even larger selection to choose from. Andrew Peterson helped my wife and I select the ideal skis for our ability and price range. His knowledge of each ski and willingness to learn about our needs enabled him to provide the perfect solutions. It was an incredibly positive experience and we will encourage all our friends and family needing equipment in the future to reach out to Andrew at Switchback Sports. read more

Sina took such good care of me! Full of knowledge and knew exactly what to do to get the job done. Highly recommend switchback and ask for sina!! read more

I'm on vacation in Park City, and rented 2 bikes from Switchback. The staff was incredibly helpful (specifically Brett), the bikes were great, and the process was very easy. Would definitely recommend renting from Switchback! read more

Patrick and his team are absolutely awesome!! We just rolled in from 3 days on the road, 15 minutes before closing time...they were extremely helpful, unbelievably patient with 4 kids getting fit for bikes and helmets. Very knowledgeable, great selection for kids and adults, and extremely welcoming. We will be lifetime customers based on this experience! read more

Fabulous service. If you plan to rent skis in Park City, go nowhere else. These folks are efficient and kind and prices are reasonable.

Wow these guys are the best!!! Not only did they hook me up with amazing powder skis in the late morning of a sick pow day (when literally EVERY other shop had been run dry) - the customer service was also amazing! I kept the skis for 2 days - only ended up skiing on them for 1 - and they were completely understand and only charged for a single day. I would highly recommend based on their service, ski selection, and general good vibes (which are definitely needed for the mountain!). Ended up renting from them a couple more times to test some demos and received the same service level every time I was in the store. Couldn't recommend enough! read more

I purchased a pair of used skis and took the to Switchback to get my boots adjusted and the skis tuned up and waxed. They informed me that the skis were too old and that they would be dangerous to ski on. They recommended that I return the skis where I bought them and find a different pair. However, when I tried to return the skis, they would not except them back. The manager, Bobby, from Switchback personally went over to the establishment and helped me get them returned. He was very helpful and knowledgeable so I ended up buying a pair from them. They offered to tune up the skis and wax them for free for me. Great customer service. I highly recommend this business. read more

I bought my mountain bike here, and ever since then the staff has been so helpful and friendly in educating me on care, maintenance and local trails. Great, experienced and trustworthy team of bike/ski enthusiasts! read more

How often do the employees of a store sincerely give you their *best* effort? Switchback sports bicycle service employees just did that for me. I had a really subtle, basically unfixable problem with some fiddly bike bits. I bring the bike in as a walk-in, and they took the time to brainstorm a solution. I left with a bike that they had made ridable again. All with a good sense of humor. Very rare experience, much appreciated. read more

I live locally, and have been to a few other bike shops for quick repairs, tune-ups, etc. Switchback Sports is *the* place to go! Their staff is knowledgeable, attentive, friendly. Repairs are done in a timely manner, with a call as soon as the work is done; their pricing is reasonable. I highly recommend Switchback. Don't waste your time going anywhere else in Park City. read more

We rented bikes here for a week, and had a wonderful experience. All the men who worked there were so nice and helpful, pointing out trails, allowing us to keep our bikes there overnight. They made us feel so at home. Highly recommend! read more

Derek is super helpful! He is very knowledgeable on both snowboard gear and ski gear! I was able to get a used custom Burton snowboard for my daughter at an affordable price. I also snagged a great pair of used skis and ski boots for myself! Great store and friendly staff!! read more

Switchback Sports in Park City is the absolute best! Kudos to Thomas (Black Rock Mtn Resort location), Brett (bootfitter - awesome!) and Tad (ski & binding installer) are all extremely knowledgeable and even more helpful & customer service oriented. Couldn't have asked for better guys to help me (an intermediate skier) with my boots, skis and bindings! Can't recommend these guys enough - they're legit best in class! read more

I was excited to find Switchback Sports! I had been to two other stores for ski rentals or to purchase gear for my kids. No one had anything in stock. Switchback Sports was affordable and had great customer service. Andrew helped get my kids fitted for skiing this year. Now that we have our ski gear it's going to be a great season! Highly recommended. We will use them every year! read more

Clay at Switchback has been very helpful for both my road and mountain bike. They're nice people doing nice things for their customers. Can't recommend them enough! read more

I wanted to update my review and say Switchback Sports takes care of all of your outdoor needs as well as the Ebikes, camping, summer sports as well as winter sports. Whatever your needs are, they can always help with expert assistance! read more

rented snowboarding gear at the steamboat springs CO location This place was the absolute best. The entire staff was amazing and friendly. Very knowledgeable and extremely helpful. We had a crew of 7 including a 2 year old, and they had no issues getting us all fitted for snowboards. All in the span of about 45 mins. I will most definitely be using this outfit the next time we come back to steamboat. The staff here really made our first try at snowboarding an awesome experience. Big shoutout to the people that work the customer service line, they checked in on our reservation a week from the date And had answers for all of our questions. The entire experience with this company was just awesome and friendly. read more

Incredible shop. Friendly, knowledgeable and helpful. None of the snark one gets so often at resort rental places. Bobby, the rental manager, took incredible care of us. I have been renting in Park City ( annual trip) for over 15 years and this was by far the best experience I have ever had!! read more

Switchback Sports - The store. - Outdoor Gear Near Me - Park City, Utah

We needed a snowboard, bindings and some extras for our day on the hill at PCMR. The staff here was friendly and professional. We got what we needed and got it all set up. for the slopes. This is a great place for value and convenience. I highly recommend Switchback Sports. read more

Props to Bobby at Switchback! With the part to fix my Pivot not available, he found a way to salvage my trip and fix my bike to get me on the amazing trails in Park City. Stand up guy and a great mechanic. The whole team at Switchback were helpful and accommodating. Definitely recommend. read more

We rented E Bikes and it was a blast. My only complaint is that it's almost one and a half times more costly $55 for 2 hours and at half the time of Jansport ($48 for 4 hours). They could be friendlier too read more

They sold a 14" Marin Kids BMX bike on consignment for my 8 yr old son back in May and we never saw a check. He is still owed ~$65. I have reached out on multiple occasions and my only reply and dialogue (months ago now) has been that the check was sent to a old address they had on file from over 7 years ago. ***This was NOT the address that was listed in the consignment form!*** When I advised that they sent the check to the wrong address the reply was "it will get forwarded in the mail". I explained that it would not reach us because it's been too long, and..... crickets. Last week I emailed again about this issue and CRICKETS again. It's been real fun explaining to an 8 year old why he never got paid for a sentimental bike he decided to sell to help pay for his new one. read more

I had a great experience with the bike repair service at Switchback Sports. I had originally had an appointment at another popular bike shop in town and they were too busy to fix my bike that day. So I was going to go to SLC. I called Switchback and Andrew did a tune up and fixed my tires in a few hours. I was thrilled! They were less expensive than the other shops in Park City and the service and timeliness was so much better. I highly recommend Switchback and Andrew. read more

These guys are great. They helped me find my ski gear at an affordable price. What I liked best was that they took extra time to answer my questions and figure out the best set up for me. read more

Had a great experience at Switchback - stopped in during a long gravel ride and Jay Restrepo was SUPER helpful and friendly!! Will definitely go back - great shop - great service ! read more

This place is a true gem. My family and I were on a ski trip to Park City, and needed to rent skis. We decided on Switchback Sports because they had KILLER deals on last year's demos! We rented skis for my youngest sister, and purchased some used demos for my oldest sister and I. The skis are a little banged up from being rented out, but they are very high quality and we bought them at a great price. Bottom line: great products, great prices. Highly recommend to anyone looking to browse used or new skis or to rent in Park City. read more

Bobby and Andrea spent an hour with me and were incredibly caring and knowledgeable. Great great great customer service!!

We rented bikes here and everything was perfect. The staff were helpful and attentive. The bikes were nice and they fit right. They recommended where we could ride with the bikes and gave us lots of advice. Their location is perfect because it's along the main trail. We'd definitely rent again from this shop. read more

Great service. Andrew was friendly and took as much time as we needed to teach us about different skis. Great prices. Great for long term rentals or rent or demo to buy program. Convenient location in center of PC area. read more

Was having issues with my dropper seat. Stopped in to switch back sports and definitely landed in the right spot. Andrew dropped what he was doing and helped me get back on the trails. Such a great spot, I would highly recommend this shop for any repairs. read more

I'm a disabled vet from out of state and this is my first time trying to ski Park City. I found Switchback Sports from a google search. We took our skis in to get them tuned and I was very impressed with their service. My disability can make me a difficult customer to interface with. One of their employees, Austin, was very patient with me. I was so impressed with their service that I returned today to buy a pair of skis. The manager, Bobby, waited on me. He was just as patient and friendly. After picking out a pair of skis he personally fitted my existing boots because I told him they were causing me problems. I was beyond impressed and highly recommend this shop. This will be my goto ski shop anytime I am in Park City skiing. read more

Very helpful staff with a good selection of new and used ski products. They also offer rental gear as well. The owner, Patrick appears to be very honest, helpful and down to earth. We have been going here for some 16 plus years. read more

My boots were too big and my skis too long. Stopped by on a whim and it was worth it. Found a awesome set of skis and boots their. Pre-owned but in great shape. I have really enjoyed the skis and boots and left my old skis their on consignment. Great management and the guys know their stuff their. The place to go while in Park City for ski equipment. read more

I was a first time skier who went here to rent boots, skies etc. They were SUPER helpful in renting my family and I the equipment we needed. I liked the fact that they did not try to up sell me on on equipment that I didn't need. Well, I liked skiing so much I decide to buy a pair of boots and went back here to buy them. Andrew was AWESOME in taking the time to explain different boots as well as fitting me accordingly. I will DEFINITELY go back here next time for my ski supply needs next time I am in Park City read more

I came into Switchback Sports to get my newly bought Thrift shop skis ready for the slopes. The sales/service person was friendly and understanding of my situation. I needed new bindings which were very expensive. He gave me an alternative in buying used skies and take the bindings off and transfer to my skis ( which matched the very hard to find boots). He then told me if I buy the bindings, he would adjust for free ( normally $40). This the tune up was $55 which was agreed on. But when I went to pick the skis 2 days later, my bill was indeed $95. They are friendly, helpful, efficient, etc. but, as you see, they do not keep their word. Anyway I hope they savor the extra $40 I gave them because it cost them a customer read more