Had a Dr appt in center city so I came a day early and made a mini trip of it. Stayed in this hotel…read moreand was so pleased with it. The rooms are lovely. The bed was very comfortable. There isn't a mini fridge available but they do have a cooling drawer for drinks or small food items. Also appreciated the late checkout option which made it possible for me to leave my bag in the room while I had my appt and come back after to relax a little before my train home A very easy walk to Reading Terminal Market. 5 minutes max. Awesome for a wide selection of lunch/dinner options. I also really liked how it's on a quieter street which makes pick ups and drop offs less chaotic. Overall this was an excellent choice for me and I plan on returning next summer when I have my next appt.

I love everything about the Canopy. This was my first time staying here in Philly, and I think it…read moremay be my go-to hotel whenever I am in Philly. Ciara at the front desk is AMAZING. She was social, hospitable and provided recommendations for different things in the city. The hotel is convenient to everything and very walkable. We had a time! The room is spacious enough for two people and has a modern decor. The decor throughout the hotel, however, is like an ode to hip hop culture. If you know me, I love sneakers, hip hop and everything that is the culture! The decor speaks specifically to Philly icons -- Will Smith, Meek Mill, The Roots, Jilly from Philly (Jill Scott), etc. Whoever was the interior decorator did a great job with honoring those icons and the hip hop scene. The restaurant inside the hotel was great too. I don't have any complaints besides the steep valet prices. I will visit again.

Arrived and the front desk agent was accommodating and answered my questions. She Gave us a warm…read morecookie to enjoy! Yummy! Beautiful lobby area and decor. Inside it offers a restaurant, cafe and seating to relax in. Room was roomy and comfortable. And, clean. Bathroom had all the towels we needed, but you have to find some under the sink. Would definitely stay here. It's near everything too.

Our World Cup HQ. Everything we want is within walking distance…read more Nice rooms and space in the room for the third of us. The lobby bar stayed open extra hours, nice move.

This is a perfect location for your Philadelphia stay. The hotel is central to all of the touristy…read moreattractions as well as great restaurants. Pulling up to the hotel it looks like it is slightly in an alley way, but not exactly. You enter on the ground floor and then take the elevators up to the lobby. The lobby has a nice hang out area and a restaurant/bar next to it. The rooms look brand new and are spotless. We had a view of downtown. From the hotel we went to Barclay Prime one night, and walked a bunch of the streets for shopping. Lots to do in the area, and Hyatt always takes care of you.

Staying in Philly for two nights over a weekend for work, I enjoyed staying at the Hyatt Centric…read more Here's why. 1) Check-In: When you walk inside past the mural, take the elevator or the stairs to the second floor. Here, you'll find the lobby. Three staff were behind computers checking in guests. Only waiting two minutes, I was up and within minutes, I was in my room. The staff member helping me was delightful and speedy. 2) Rooms: My room on the fifth floor came with a kid bed. It was comfortable, and they left four pillows on it. The room came with a desk, a couch with a table, a TV, ample closet space, and a restroom with the shower separate from the toilet. They provide water bottles in the room. There's a fridge to cool them in. If you're like me, it may be hard to find the ironing board. Push open the mirror door by the closet. 3) Space: The hotel is modern, art-forward, and comes with a bar/restaurant, a little food market, an ATM, and 24/7 fitness center on the third floor. 4) Location: It's centrally located with many restaurants, shops, and bars nearby. Many of the tourist spots are close. If the weather is nice, walk a few blocks to Rittenhouse Square Park for live music and more.

Apparently not what it used to be. The property has been on the market for some two years and they…read moreseem to have stopped doing maintenance while they try to sell it. Pros: good location, good staff, free happy hour each night with snacks and wine. Cons: stained and discolored carpet and bath tile. Very limited options for breakfast. No fruit at all. Waffle machine seems to burn on the outside and stay raw on the inside.

The Alexander Inn has been a favorite of my wife and myself since 2019…read more We checked in Friday afternoon, Jan. 23, 2026. To be fair, there was a pending snow storm over the weekend, so reservations were few, and it's 17 degrees outside. The first observations weren't good. The bedspread appeared not to have been washed, the sink leaked water and, worst of all, the room was cold. REALLY COLD, maybe 55 degrees. (I don't carry a thermometer.) We did advise the front desk of the issues, and they did attend to the bedding, but were unable to increase the temperature. (Note: We did ask other guests about this. Some said their room was "fine" temperature-wise, and others said their room was "hot.") The breakfast offered to all guests is basic: bagels, English muffins, hard-boiled eggs, juice, tea, and fresh fruit. Their coffee was delicious and an attendant was on top of the breakfast bar at all times. We thought the front desk and custodian did their best, considering the challenges. Nevertheless, the rooms weren't up to past standards. We're disappointed with our recent visit and hope standards improve.

The staff there is absolutely amazing . Sometimes you go to hotels and the staff is distant, not…read morehere. They were incredibly friendly and kind. My sister who is aging insisted on going downstairs for water and I called so she didn't decide to walk outside. Well, the young lady made sure she came back because seemingly they were chatting so much in such a short time. Thank you ladies for your help and your kindness, it was appreciated.

We have stayed here twice in the last year…read more Our first experience was great, the front desk staff were friendly we conversed with the woman up front for 15 minutes about fun things to do and good places to eat. It was pride weekend so super good vibes. Only issue we had during that stay was that the steam from the shower set a fire alarm off which scared the crap outta me. Pillows are so flat that stunk. Check out was easy peasy and we knew we would be back. My second stay was... ok at best.. when we checked in i asked if i could get wine glasses to the room since it was valentines day, they said it wouldn't be a problem but when i actually called to get them, they said they couldn't do that and it was kinda giving " we don't trust the young-ins with glass" , Bummer. There was construction happening next door so we were woken up 4-5 times by what sounded like a literal jackhammer around 3am. I get they cant help that but DAMN it was loud. the valet was so backed up since everyone checks out at the same time, and it took us 45 minutes to get our car. We waited in our room until the website said it was on the way but we sat in the lobby with our things for a while instead. This time we aren't so sure if we will return... It's good for the price. Bathroom was clean, bed was clean, housekeeping was flexible with our plans. Rooms are tiny. I made sure to bring my own pillows this time.

Was I wowed - no. But basically this is a decent hotel for the price and location. We were just in…read moretown for 1 night and the room was perfectly adequate. But that's about all I can say about this location. The overnight parking was ridiculously expensive - so we self parked across the street for less.

This hotel is a disgrace…read more We booked what was supposed to be a 2 queen room with handicap accessible shower. After checking in and being sent to the 15th floor with my wheelchair bound mother, I found the shower was not the "roll-in" shower we were promised. After venturing back down to the first floor the front desk person on duty (who bless him tried to be helpful) wasn't aware of what rooms were available that could accommodate us. He eventually put us in a suite on the 7th floor. Sounds like an upgrade right? Nope. After getting mom settled, and letting her shower, I realized there was only one bed. There was also a sofa bed. Greaaaaat. The sofa itself was filthy (see photos), and the mattress itself (see photos) was worse. I also tried to get a cup to get water to give to my mom to take her medicines and the cup (see photos, admittedly hard to see) looked like it had water staining on it. I've contacted Choice Hotels about this horrible experience, but haven't heard back. I did however get an email asking how my experience with Resolution Specialist MJ was. So that's nice, no one contacted me, and they pretended that they did (see photo). I don't know how this place is allowed to operate. Stay far away from this place. Far Far Far Away

This hotel has a team with excellent communication. The text message from Jen confirming my arrival…read moredidn't seem scripted. I knew I was communicating with a real person who would be dedicated to ensuring my arrival would feel special. While I was there, I asked for a tour of the hotel and was guided by the director of sales and marketing who pointed out so many of the unique architectural details of the building. It was a lovely tour full of little moments of visual pleasure. The hotels located in Rittenhouse Square area and a comfortable walk to restaurants. Tonight I'll be dining on site and will update this review at a later point. THE GUESTROOM: The guest room is very comfortably appointed and considering it is a downtown city hotel, quite spacious with wall-to-wall windows that lead in natural sunlight, even on a dreary winter day like today. There's ample closet space and a comfortable writing desk with numerous ports for charging and Efficiency.

We paid slightly more ($350 before taxes) for a queen room with a city view. The view was not worth…read moreit; the neighboring buildings blocked most of the view, and in the room, some of the furniture made it hard to even look out one of the windows. The room was small, but quiet. The bathroom door is a pocket door, which is noisy too open and close. Otherwise, our stay was great. The hotel staff is attentive and welcoming, from the valets to the front desk to the beverage and food servers. We took advantage of the complementary happy hour in the lobby, which offers wine, a nonalcoholic cocktail and popcorn. We also ate breakfast in the hotel dining room. We knew it would be pricey but we wanted the convenience. Indeed, an omelet with potatoes is $21. We paid an extra $6 for toast.

Great! Great! Great! Great! Great! Great! Great! Great!…read moreGreat! Great! Great! Great! Great! Great! Great! Great! Great! Great!

I was excited to go on this trip and stay here. What a disappointment. What is the big deal? I am…read moreconstantly on the road just about every week. I stayed at many hotels throughout the country. If it wasn't for the bed, I would give this place a 2 start. First off, parking is $70 (7.26). Only because this covered in and out did i not park myself. I called to get my car and got no answer. I had to go downstairs and go to valet. I waited 20 mins. Check in was OK. They were efficient and to the point. I requested a high room and got it. Nice. Thanks. Another star. The room was very plain. Not a single fancy thing. As I said, the bed was good. Old furnishings. No fridge. I had to request one. The bathroom floor was sticky. What? Shower was OK. No hand soap around the sink. The curtains were ripped. Again, WHAT?. Everyone was nice. Especially housekeeping. Tatiana? Very helpful. I heard that they were going to do some upgrades. Hopefully i will see that on another trip.

Truly wonderful experience at The Dwight D. The hotel itself has a wonderful atmosphere that feels…read morelike you're in a home - there is an inviting lounge area downstairs (with some amazing tea that I could not stop drinking), a lovely outdoor garden, and a general cozy feeling from it being a boutique hotel. We adored our room with its glorious bathtub, and the overnight oats on the breakfast menu ....the best I've ever had. The location is excellent as well, a short walking distance from soooo many great places. However, I would be remiss if I did not write about Vittoria and Ken and how they ARE the experience of this hotel. They put such a high level of care into each guest's experience, it is genuinely incredible. They go the extra step in every direction you turn. They were kind, supportive, and gracious our entire stay. They have cultivated a beautiful place at The Dwight D. I hope to be so lucky as to return again soon.

This is a total gem in the heart of Philadelphia. Steps from Walnut Street shopping and Rittenhouse…read moreSquare with tons of amazing restaurants. Ken met us right as we pulled up and gave us a parking pass--we were literally in front of the hotel, and as it was a 24-hour Sunday to holiday Monday, our car was parked there for free our entire stay. The room was gorgeous with beautiful decor and art, an incredible comfortable king bed and the bathroom had one of the greatest showers we have ever experienced. Plus the price is incredibly low for what you get, and includes tons of amenities that chain hotels would charge you extra for-- L'Occitane products, fancy spring and bubbly waters, coffee and espresso and much more. And the common areas are just beautiful. Hands down one of the best hotel experiences we have ever had anywhere in the world.

To preface this review I am only giving my thoughts on the private wedding ballroom, bar area,…read morecatering, and hors de oeuvres provided, as they were all unbelievably outstanding. We attended a wedding of a family member here and when I say everything was almost as if it were out of a film or a storybook, I wouldn't be far-off. The room where the ceremony was held was decorated beautifully in a crème colored white with these huge pearls hanging from the ceiling. The drinks were unbelievable and the highlight for me were free flowing French 75's. Made expertly with premium gin, in my case I asked for Sipsmith VJOP which I was blown away by them actually having. But above all what was incredibly impressive was the cocktail and hors de oeuvres hour, which was more like three hours was out-of-control good. With shellfish galore, meats and cheeses, a noodle station, a hand roll sushi station, and people walking around with small bites to try, I had never, at all the many events I have attended over the years, experienced anything quite like it. When dinner arrived, I actually couldn't believe there was still a formal dinner after everything we had already been privy to. Dinner was served extremely late, but I believe that was the choice of the couple and not the venue, and that food was just as outstanding as everything else we tried while there. If you have the opportunity to attend a private event here or experience a premium meal or cocktail hour, DO NOT TURN IT DOWN!

Absolutely the most incorrigible hotel that I have been in…read moreHere for a wedding and the room smells like Clorox and a hospital ward The I. Room dining doesn't work and no one responds from the operator button I have never seen such absence of service in a apparent good hotel Stay away Its potential once a masterpiece but now its a joke Let me add the valentine service is horrific I was told to go down the alley which was two way but no access Dropped off family and had to back up into broad street with the rude Philadelphia natives OMG and the parking is absurdly expensive Never again coming here