Never fly Swissair. Flight from Florence to Zurich. $99 to get early seat assignments... Took 9 calls "passing the buck," and 4 trips to the swiss.com web site, that did not work, to get seat assignments 23 hours in advance (or 21 hours after finally assigned). Got to the airport and found at the Swissair check-in counter the plane will not be landing in Florence, because of wind (however all other flights are landing and departing). Instead "You will need to take a bus to Pisa, go see Customer Service." Customer Service is not aware of the situation, go check with Swissair... another long line... read more