Gord and I had supper Wednesday evening at Swiss Chalet.. Gord ordered a chicken stir fry and said it was good. I ordered a half chicken dinner and took the leg home for lunch tomorrow. It was really good. Lots of chicken and fries. I couldn't resist a piece of coconut cream pie ... yum! Mariel was friendly and took good care of us. read more

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We visited this location as we were shopping at the Stockyards. What a mistake! We were seated by the Hostess, sat down and then waited. The waitress was across the isle socializing with two ladies in a booth. We each visited the washroom and still no service. I have read the reviews and the waitress is the blonde haired middle aged female. After close to 10 minutes we asked for service. The waitress said " Jesus Christ" and moved to our booth. The ladies then engaged us and said we were being rude. Really, simply asking for service. We could tell the server was angry and we decided to leave. No wonder restaurants are failing with this attitude. Will never be back at this location. Would rate zero stars if possible. Go elsewhere folks to spend your hard earned dollars. read more

There's a female lady with blond hair whose attitude is Nasty and disrespectful, the order was a salad no sour cream very simple. She decide to yell at the waitress like it was such a difficult thing to do. She ruined the whole mood of dinner. And continued to make faces and jokes with another waitress about the fact of the order. The beans and corn on the second salad were completely cold and frozen which is disgusting this is Completely unacceptable and so disappointing that they hire people with this attitude and don't know how to do their job!! read more

Swiss Chalet - Fast Food Near Me - Toronto, Ontario

I treated at friend to Swiss Chalet at Keele and St. Clair West for his birthday and we enjoyed their delicious Thanksgiving Feast. It came with 1/4 chicken, fries, bun, stuffing, cranberry sauce and their famous dipping sauce. Plus a slice of pumpkin pie and a Lindor chocolate ball came later for dessert. The ambiance was great, not crowded at all for lunch time. And service was fantastic thanks to our server Barbara who always had a big smile! Her service I would give 5 out of 5. But I'm giving this review 3 out of 5 because the size of the 1/4 chicken is so small that it should somehow be illegal to serve such a tiny piece of chicken. I remember years ago they were a much bigger size. Thankfully it was still delicious. But does anyone else feel same way? I mean look at my photo. You can barely see my 1/4 chicken! read more

Swiss Chalet - Thanksgiving Feast special with a tiny 1/4 chicken - Fast Food Near Me - Toronto, Ontario

Mariel is the best server there. Mariel made our dining experience outstanding--friendly, fast, and genuinely attentive!" read more

This Swiss Chalet has their delivery logistics figured out! I only ever order delivery from here via the app and all 5 times (within 2 months...I'm a beast!) they delivered earlier than the quoted time! There was only one time when the driver couldn't figure out how to find my unit but they were nice enough to call and figure it out rather than leaving with concierge. The food has been awesome every time. Juicy chicken every time, the skin was great, and sauce piping hot! One tip I'd share is if you are generally a fries fan and like poutine, just upgrade for the poutine. It's really hard for those fries to stay crispy during the delivery process and the poutine is going to be smothered in gravy anyways so you don't just have soggy normal fries. Both the gravy and Chalet sauce poutines are tasty. Lots of cheese curds. I believe that they have completely transitioned to the eco-friendly packaging at this point. Earlier on in the year they were still using the black plastic containers for the poutine which seemed like it was slightly larger than the paper boxes which meant you got more. The outside bag was also the plastic one. My more recent orders have been in the paper based packaging complete with the sticker that has a QR code for games on it. If you go in person to this Swiss, it is attached to a Harvey's. Both have dining rooms that are separated from each other. The Swiss is full service. There's also a drive through here so you can get your meal to go. read more

Five stars for their phenomenal chalet sauce and their garden salad is very fresh! The quarter chicken is a little dry but still tasty. Wish the chicken was juicier! We just go because of the 10% off for caa members and for a quick bite. read more

This was the worst take out I've ever had. I will never go to Swiss Chalet again. $45 for 2 people and everything we ordered was terrible,even the bread rolls were bad. This is not a fake review,it's pretty real. read more

Great place, service, and food. Staff is generally good. I order and eat at this location(before covid hit) and is generally a pleasant experience. For criticism sometimes they do forget an order item(Ex. they forgot my coconut pie). But they're usually nice enough to refund the missing meal. Not perfect but I enjoy eat at this location. read more

Swiss Chalet has always been one of my go-to places for cheap comfort food (delivered, usually), and it rarely disappoints. I mean, it's very simple and basic food, but fast and done well. Quarter chicken dinner with fries or baked potato, how can you go wrong? Especially smothered in that famous gravy. Delivery from this location was quick and easy. My friend got the poutine which actually looked amazing, a lot bigger than expected. The rolls were stale and hard, but that's a pretty minor component of the meal. Will probably be ordering more over the coming winter months! read more

Dine-in experience, good, no complaints ! Been here a few times and will come again ... but the Harvey's-Swiss Chalet drive-through TAKES SO LONG just go inside read more

Consistently great and family friendly! Love the Reno! Added kale Caesar to the menu which is a welcome addition. Always visit with friends from the US who miss this place. Donuts are also to die for. read more

Swiss Chalet - Fast Food Near Me - Toronto, Ontario

This seems to be the nicest Swiss Chalet we have been to. The service was very good, our server was polite, caring and and happily willing to make any changes we wanted!!! The food was above average for Swiss Chalet!! The butter chicken dipping sauce actually tasted like butter chicken!!! The spinach salad looked better than the quarter chicken dinner! read more

Swiss Chalet - Special with butter chicken sauce & mini stir fry - Fast Food Near Me - Toronto, Ontario

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Have not been to a Swiss Chalet for over 2 years and it was as I expected...amazing! I had the festive meal (quarter chicken with stuffing, fries, and cranberries). Dipping sauce, also amazing. And a roll. The only thing wron with this is that we did not receive the chocolates and the free meal coupons! Otherwise the appetizer spring rolls were good and the pieroggies too. There us enough parking but the lot is shared with a plaza if stuff as well as the neighbouring Harvey's. The Harvey's lot is a little cramped if you go when it is busy. Getting in and out of here is pretty easy. You can go back onto Keele or St. Clair. read more

They've updated the place and it's a lot better now. Food is still the same (but good). I'd go back there now that they've updated it. Below is my old review ----------------------------------------------------------------------------------- The food and the service are "fine", basically what you've come to expect from a Swiss Chalet. The issue is that the tables are STICKY. I've been told on multiple occasions that it's because of the varnish or coating ontop of them - it needs to be redone. Because of this, I usually go to the one in The Kingsway, just east of Royal York and Bloor.... read more

Swiss chalet is the best for their Swiss chalet sauce! Comfort food:) I always get the dark meat.

I tried their chicken quesadilla with their greek salad. I would give that a 5/5 I also tried their chicken, nothing special, tastes like chicken, better than the ready to go at Loblaws etc. Fries are good. 4/5 Service is good 4/5 I would come back again! read more

The problem with this experience wasn't as much the food as it was the restaurant and the staff. I went with a group of 4 and we got the Delightfully buttery garlic cheese loaf, & the chicken spring rolls. For our entree's we all got separate meals. I got the mouth watering Rotisserie beef on a kaiser.This meal was exactly like a UFC main event, the lead up was entertaining and featured a lot of flavour leading to a main event(entree) ending in disappointment, the disappointment with the rotisserie beef was in the fact that it is essentially cuts of meet that taste like what I can get frozen at no frills, The bun is a tad thin on the bottom, and getting the mushrooms will weigh down the sandwich to the point of collapse. Flavour wise it has a slight hint of Dijon mustard. But overall the delight is minimal and like a UFC fight is over as fast as it begins. Given that the sandwich falls apart in your hands. As for the washrooms, I read negative reviews about them, and I must say the washrooms are immaculate by truck stop standards... Only this isn't a truck stop, it's a Swiss chalet in a major artery of the city. The toilets should have been better kept, and the garbage bins emptied more frequently read more

Swiss Chalet - Garlic cheese loaf & Chicken spring rolls. - Fast Food Near Me - Toronto, Ontario

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I thought the inside was fairly nice, being a chain and all. I didn't really know what to expect. The food was pretty good. It wasn't anything to be amazed by though. I'm really not a fan of their signature sauce. I thought it was kinda strange. My waitress was really nice. She refilled my drink exactly when I needed it to be. All in all not a bad experience. Its not going to go at the top of my list for favourite places to eat though. read more

I became very ill an hour after eating from this location. Reported via dine safe for health inspection as they seem to be failing at basic hygiene while preparing food. read more

I ordered the chicken wings. It is not the greatest wings that I have tasted. It was average chicken wings for above average price. If you have craving for wings, go ahead and order, otherwise better try other food for your money. read more

I always liked Swiss Chalet until I tried this location. Awful , I ordered 1/4 chicken with fries. I'm not sure if there was any chicken to begin with . It took me 10 minutes to clean all the fat around the chicken that I was served . I probably had only one full spoon of lean chicken because the rest was just bones and fat . read more

My visit to this newly renovated location tonight was quite disappointing. I have been going to this location for 8 years. With the renovation they got a lot of new staff. When I entered the restaurant I stood st the entrance waiting for someone to come and seat me. Once I was seated I sat there at least 10 minutes before the waitress came and asked what I wanted to drink. The side plate she brought was dirty. I ordered a sangria which was awful and a glass of ice water. I asked if there was a drink menu and she brought me the food menu which did not have any drinks in it. I needed more ice water and it was a while before I actually got it. I ordered a cup of chicken soup which was great. I ordered a half chicken dinner with baked potato. The chicken was small and not very fresh and the breast was dry. The baked potato was tasty but not very hot. Overall a really disappointing experience. If and when I return to this location I will ask for a different server as her service was poor at best. read more

Great service the server was amazing. The food is consistent and it is very clean and convenient

We recently stopped in for a quick lunch on our way through the city. We were greeted and seated right away. Our server was friendly, our meal was good and the manager Josh even stopped at our table to see how our meal was. I would recommend this location for sure! read more

Reliable menu. Soup hit the spot since I'm a bit under the weather. Comfort food. Ribs slightly dry but added more bbq sauce.

I had lunch there a couple of days ago with my boyfriend. We both picked items from their festive menu. It was great! We both enjoyed our meals. The food came out quick. The service was great as well. Completely forgot her name but she was the sweetest server and made sure our needs were tended. I would definitely return and recommend this location to anyone read more

At this particular Swiss Chalet location, the food is consistently good and tasty, and the service is EXCELLENT. The staff is very pleasant and accommodating, and they really do make an extra effort to make you feel welcome. After eating here for years, my usual server Halina has become like family. I am one of the many "regulars" that frequent this location, and people have nothing but good things to say about her and the other staff. The owner is 'hands on' and really makes sure that any dining experience is wonderful. Never a problem to find parking. As for the food, the price is quite reasonable and the menu selection has improved tremendously in the last year or two. I have eaten at different locations, but this one always seems to have the best food, as far as being well prepared, hot and fresh. read more

The foods alright, they always be messing up the order by forgetting certain things not to sure if I'll be ordering there again.

Terrible service! Ordered a meal for delivery from this Keele St location. It took 1 hour and 20 min to arrive. I called several times and was advised only after the 2nd call that there was an accident right in front of the restaurant preventing their drivers from getting to my house. This location is in a stripmall packing lot with numerous exits/entries. Apparently no one thought to use an alternate exit! When the food finally arrived it was missing part of my order and the chicken was obivously not warm. When I called back to complain, Jinell, the manager advised me she would offer me a $10 credit for the missing food, but would not credit my entire order as I requested. She said her regional manager would have to approve this and that she would call me in the morning. Surprise, no phone call. I do not recommend this location! Eat elsewhere. Very poorly run. Another incident a few years back while my family was eating in at the restaurant and I was told after about a 30min wait that they had "run out of chicken"! what?? So we were asked to wait another hour while they roasted more chicken. It wasn't even busy!! read more

I order from here often, I don't know what restaurant my food comes from but it seems like it's very badly prepared, always one thing missing, are used to call and complain now I'm writing it, it seems they just don't double check the orders before they go out, last time they gave me the wrong slice of pie, the corn was dry it was part of some Canadian meal deal, other times they have forgotten my drinks or small things like utensils or the buns, I'm not a big complainer in fact most of my reviews are good about every place so it's disheartening for me to have to write a review like this, I don't want another five dollar voucher from you, I just want my order prepared right, maybe they think people who are ordering out care less but we actually care more as I don't have time every night to cook my own meals as I have a very busy schedule, so when ordering I just wanted to be like when I eat in the restaurant... I could a gave one star but I wouldn't do that, I hope these tips can help the restaurant improve their delivery service, my postal code is M6S5B3 so please talk with whatever restaurants in charge of that and get them in to get it right, I don't think I will be ordering here for the next little while, at one time I was ordering up to three times a week and every time there was something wrong read more

This is the closest Swiss Chalet to my house so we have ordered take out there a few times. They pretty much consistently mess up the order. It is usually something small like forgetting the extra dipping sauce. My daughter wanted to order Swiss Chalet for her birthday a couple of weeks ago. While we were eating we noticed they forgot an order of fries and skittles. I emailed the customer service line twice and both times they advised that someone would follow up. We have yet to receive a refund or apology. Won't be ordering from them again. read more

Took a while to get seated, wasn't busy but just short staffed. Was served by a lovely waitress. She was polite, kind and very courteous. She kept checking on or table to see if we needed anything else. We presented her with a coupon at the beginning and usually wait staff loses interest in you at this point, she remained consistent with her demeanour. Great service, restaurant and food were ok. Would return because of her service. read more

WORSE EXPERIENCE EVER. I went to the Swiss Chalet location at Weston and St. Clair Ave W. I was sitting there with my partner for at least 10 minutes before I was even acknowledged or asked if I can start off with anything to drink. THEN, when the server finally approached, she didn't even say anything so I just told her our drink, appetizer and food request. The water came first. We ended up getting the appetizer 10-15 minutes after giving in the request. My partner and I saw first hand that 3 tables have came in after us. The first table had a party of 4, second table had a party of 3, and last table had a party of 1 in the same section as to where I was seated. They all got their dinner meal before me and my partner AND have completed their meal and was ready to pay before my partner and I have even saw our meal. That's very outrageous. She walked by us a few times giving us ketchup and stuff with a very neutral-unhappy facial expression. After 45 minutes- 1 hour, I decided to approach the manager with my concern. She apologized for the service and said the dessert will be on the house. After getting our food, the server didn't even come back at all to check how the food is or if we wanted a refill on our drink considering we were running low. We got the hot brownie sundae TO-GO. We just got the hard cold brick of brownie with no sauce or ice cream. 1st time there and also MY ABSOLUTE LAST. TERRIBLE SERVICE. After us, we saw 2 males wait over 20 mins before getting menus or greeted by the same server we have gotten. Please do yourself a favour and STAY AWAY from this location. read more