We went to this shop since we had a voucher from the RI Food Fights ice cream passport for September. We arrived on an early Friday evening (3/4pm). Parking is shared with the connecting stores, and we didn't have any issues finding a spot. There is a couple serving windows, but we decided to go inside since it was cold.
We were the only patrons. The one scooper looked bored out of her mind as we looked at the flavors. I was excited to learn they serve Gifford's ice cream. I want to preface the review that I really wanted Campfire S'mores. It is my absolute favorite flavor from Gifford's. I could eat a whole tub at once. I scanned the freezer to find my beloved flavor and I was taken back. A few tubs are double stacked, with the new tub underneath a ripped open tub. My Campfire S'mores was in a very low ripped tub, looking wet, sad, and disappointing. I've never seen leftover ice cream look this wet. I was nervous and tried it, and my assumption was correct, a big NOPE. It was old and gross. Definitely not what this flavor should taste like.
That was the moment where I didn't know if I could trust other flavors. I tried cotton candy, and it appeared okay. It looked and tasted as it should. I sampled I Scream For Cake... Seems fine, a little melted. When I asked to try one more, she said, "We're only allowed to give out three samples, sorry." Never at any ice cream shop have I been told about a sample limit, and definitely would have rather been told BEFORE I started sampling wet flavors. I was starting to lose all interest in this shop. I was afraid to get a cup of anything new, so I settled on I Scream For Cake. The boyfriend got Peanut Butter Pie.
The awkward moment was when the scooper quickly placed his ice cream on the counter top and it fell over. She sighed loudly, threw it in the trash (I emphasis on threw), and started over. Oof.
We ate our melted ice cream outside. The ice cream scoop was okay. The whole experience and interaction was not what I wanted.
I hope they get colder freezers and toss the wet ice cream. Right now, I don't plan to return. read more