I enlisted Mr. Wood to build a playscape for my son who is 5 years old in November this year. I…read morefound Mr. Wood to be earnest, trustworthy and extremely focused on safety. The quality of the playscape is outstanding and I have every confidence, due to the quality of materials & attention to detail in the design and construction process that it will be safe and last for many years to come. My family loves it and it completes our backyard. Thank you, Mr. Wood for an extremely quality product and service.

From the owner: Now Accepting $6K Minimum Custom Playscape Designs! We custom design, build and install Residential…read moreand Commercial Playsets and Shade Canopies for Playgrounds. All our equipment is handcrafted in Austin with an emphasis on safety in equipment design and installation. We use hand grain selected FOHC wood to prevent splintering and cracking and a unique footing system that prevents decay and termites for extended life. Better Business Bureau A+ rating.

Avoid Lone Star Assembly at all costs…read more I hired Lone Star Assembly to assemble a swing set for my son, and not only did they fail to show up for the job, but they also refused to refund my $180 despite multiple promises to do so. It's been two weeks of continuous delays and excuses, with no accountability on their part. This is fraudulent business practice. I have all text communications saved as evidence, and there was no formal contract signed, meaning they have no legal protections against claims of breach of trust and non-performance. I have already reported this incident to the appropriate authorities, including the Better Business Bureau, FTC, and local consumer protection agencies. If this situation is not resolved promptly, I will not hesitate to involve my child custody lawyer and explore additional legal action, including small claims court. This company is unprofessional, dishonest, and operates with complete disregard for its customers' time and money. I will be sharing this experience across every available platform, including consumer review sites and all neighborhood apps, to ensure others do not fall victim to their fraudulent practices.

We made an agreement May 9th to purchase and install a playset that Jared had in stock. he said he…read moreneeded a week to 10 days to go through it and make ready. it's been almost 3 months and have seen nothing yet. Jared had made many promises to come out and install or be done by certain dates but has not carried through on any of them and didn't call and tell me that he wasnt gonna make it, he just No-show every time. I've asked for a refund multiple times and he says he doesn't have it anymore. Very untrustworthy and not willing to do what's right. Now he's got my deposit and I have nothing to show for it. Today he's saying now he wants payment in full before delivering it and that's not what is in the contract.

Purchased a playground from Johnny's backyard in New Braunfels. Johnny was very helpful and easy…read moreto work with. The delivery was smooth. They set it up where we wanted and ensured it was level. They were very professional and cleaned up well.

Johnny's Backyard did a great job getting me a shed built in my back yard. A guy named Greg helped…read moreme plot out the design, size, color, & features that I wanted, and prepared me a quote. I was lucky to get a few monthly specials of upgrades. The crew came out and built the shed in 1 day. My only worry was they made me pay in full upfront in two parts: a half deposit to hold my special quote price and then pay the other half (in full) at scheduling. For people who've been scammed before like I have been, this can be a hard trust, but luckily they reassured me that they're a mostly 5-star company and wouldn't disappoint, and it did all work out. I think they should also give a heads-up reminder about the crew coming a day before, since scheduling can sometimes be far out ahead in time. I accidentally forgot and was out of town, but luckily I'd left my back yard unlocked for them to go back there and complete the job. Shed looks great. Thank you guys.

We recently purchased a play set and our grandkids and their parents couldn't enjoy it more! Well…read moredesigned, all ages compatible, and offering lots of fun climbing, swinging, and going down slides made it an all around hit with everyone in the family! The staff was so knowledgeable and helpful, and the crew who assembled the set were experts! We would highly recommend everything and everyone connected with this business!

Karla and her team did an amazing job. I was able buy and get the kids swing set the same day. They…read moreeven beat the rain. Mostly important the warranty and military discount afforded me a piece of mind. Thank you and they are the best in the game they have sooo much swing options you won't leave disappointed.

If I could give a zero review I would! We purchased a huge system from them in February and it took…read moremonths to get it delivered, several date changes on their part. Once it was delivered several prices were broken, the main swing beam, one of the main legs, part of the treehouse, and it was missing the spiral slide. The wood was extremely weathered, so much so that it looked 20 years old. At first the dealership suggested that I make a claim which included paying a $200 maintenance call to replace broken pieces and stain the entire set. I refused to pay a fee since I literally just purchased the set! I emailed, called, left massages with zero communication from the sales representative or regional sales representative. I ended up up having to call the main line to file a complaint because it had been 3 months with no communication and we were still missing our spiral side. They gave me the name and office number for the owner of the franchise, he too never returned my call. However, I did speak to someone in his office which lead to some repairs and delivery of our slide after 4 months of actively trying to get this resolved. We spent a fortune on this set and I honestly wish I would have gone with another company!

Absolutely do not use this company. The wood that was used was split and chipped. The bolts loose…read more Installers did not know what they were doing. Put things on backward, etc. Didn't know how to use a level even so my son-in-law had to supervise. When my daughter contacted the company, they refused any help. Now she is stuck with a very expensive playset that is not safe for my grandson and probably has to be replaced...but I will not use Rainbow. I was going to buy one for my other grandson from Rainbow but am definitely going to look somewhere else. Also, while installing they stopped halfway through and left all the material all over the yard for days which was not safe for a toddler. Very bad quality and bad customer service! Rated one star but it shouldn't be even that.