Hello parents, I was encouraged to share my story so here it is: My 2 year old daughter fell into the pool and was momentarily submerged under water as the instructor turned her back on her during a semi-private lesson. The supervisors that day acknowledged the error,so we decided to try a class again. However,the REAL issue was when the director of Swim Zone told the instructors my daughter was not allowed to return, but did not notify myself or my partner prior to us coming back. I was confused about this and when I called to discuss she would not return my phone calls or emails. This avoidance was not professional & not kind. I would not recommend this company. read more