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    Swiftel Communications

    1.8 (5 reviews)
    Closed 8:00 am - 6:00 pm

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    Mediacom

    Mediacom

    (5 reviews)

    I have to say their Customer Representatives have to be some of the least knowledgeable individuals…read moreI have ever spoken with. Contacted them concerning bill that jumped $25 went from $50 to $75 in 1 month, when I inquired, they stated I had been on a promotion plan, I was never notified of this when I contacted them for service, ok not a major problem, I was told that I was getting 500 mbps service which in reality never happened more like 85-100 no matter where modem and router were located, requested a drop to 300 mbps since that was the cheaper plan and I don't need 1 gig, subsequently I checked my statement and the bill had jumped to $81.00, I called and they stated I had a eero on my account I told the rep on 4 separate times that no I did not, she argue that it may be in the garage, I explained that no I had just run a new cable from the outside connection to my modem and there was no eero box connected, she insisted it was up and running so I asked to speak with a supervisor who was just as clueless it seemed, I told her the same thing and she also insisted it was there, I realized I was getting nowhere with these 2 so I contacted via chat and spoke with ceejay who after an hour determined that I had never been sent a eero box then proceeded to ask if I had sent it back, since I had never requested a eero box I had no idea I was suppose to have been sent one but needless to say I decline to receive one, so he adjusted the bill. It should never have taken that long to get the issue resolved and subsequently I will be discontinuing my services with them as soon as my internet is switched over and all I can say is good riddance !

    If you are looking for slow & spotty internet and cable, lots of outages, long waits for repairs,…read moreconstant excuses as to why their internet is so bad, and horrible customer service then you definitely want Mediacom. Plus as a bonus when you finally jump through all 100 hoops to cancel the service, they will hound you endlessly for years and years to come back. But don't take my word for it, go find any local social media post asking who to use for internet and you will see post after post warning people to stay away from Mediacom. They have earned their bad reputation and don't seem to be the least concerned about it.

    Swiftel Communications - isps - Updated May 2026

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