Our 1st time, and what a wonderful experience. Easier than riding a ferris wheel. Highly…read morerecommended if it's something you've been thinking about doing. The captain and crew were fantastic. The captain gave us a history lesson on ballooning which was very interesting, along with the traditional champagne and cheese after landing. Only down side was that I had made the reservation approximately 6 months earlier and had requested a private flight, (knowing that it would cost extra), as a gift to my wife for our 10 year anniversary. They said it wasn't a problem, took my information and said that they would call us the night before the flight to let us know if we would be going up the following morning. The night before the flight we hadn't heard from them, so we had to call the at 9:30pm to confirm. When we met with them the following morning we were a bit disappointed to see that they had forgotten our request to fly alone. Thankfully the other people we social.

I went back and forth with myself about doing this. I have read the horror stories about balloon…read morecrashes and I'm afraid of heights, well at least in a large balloon. I decided I'm only on this rock for a short time so I need to do some things while I still can. I talked my husband into it and we booked a flight for Sept. it was wonderful. The view, the other passengers, the pilot (although we didn't land exactly where he was aiming for), the crew, all of it. The ascend is slow enough and you are looking at so many things that you don't even notice that you are going up or how high you are. I would definitely do it again.

Andy and team were great. Such a nice relaxing, peaceful ride to mark this activity off the bucket…read morelist!

I enlisted Party Palace for some basic rental needs for an event I was planning at Stephens…read morePerforming Arts Center. I was planning this event from Boise, so communication could only be completed via phone and email I contacted this business over a month in advance to explain my needs, get pricing and ensure everything was ready to go the day of my event. From the get-go I felt uneasy about the professionalism of this business. My initial phone conversation left me with instruction to call back or send an email to "Britnee" as I was told she was the person who handled party rentals. Confusing to me, as I assumed calling a party rental store would mean anyone who answered could give me pricing for party rental needs. But I didn't complain or ask questions, and did as instructed. It took over a week and a follow up phone call to get my initial quote. Each time I attempted to phone or email for additional information, the response was always Britnee was not there and she was the only one who knew about my order OR a slow return email when I contacted this way. I called two days before the event to confirm my order and the time of delivery and pick up. I was assured everything was there (even though they didn't have the order in front of them) and told Britnee was not available but would call back to confirm delivery times. They never called to confirm delivery time, but did call the day of the event to ask for the remainder of my money before they would deliver. My two objectives for hiring this rental company were 1) to rent items I needed that the facility did not have and 2) to have the company take care of setting up the items as quite honestly I just didn't have the time to do it myself. So I was quite surprised when the two people that arrived to deliver and set up my items, seemed physically incapable of doing so in an efficient manner. They were there not more than 15 minutes when I was told the hour I paid for had already come and gone and questioned if I wanted them to keep going. My first thought, was how did I already pay for 1 hour and my second thought was if I said no, would they just drive off with the items they hadn't unloaded?? It was explained that some of the items I rented had to sub-rent elsewhere and I was charged for their time to drive to the other location and pick those items up. Long story short, I had to call the rental company and give them my credit card number, in order to get them to continue working. (Side note: I was told AGAIN Britnee is who I should talk to with questions and concerns and she wasn't there). Amongst all this chaos I was then informed that the delivery people had somewhere else they had to be in 30 minutes and asked that I choose what I wanted them to accomplish in the few minutes they had left. Needless to say, I ended up busting my butt to set all the items up myself as they didn't have the time to do it. I did finally receive a phone call from Britnee, who was very apologetic and did promise to do her best to make the situation right. She informed me the delivery drivers were actually the owners, there was miscommunication somewhere about what I needed done and that she personally would handle the pick up to ensure it was done in an efficient manner. She did as she promised and did not charge me for the additional time I was required to pay earlier in the day for inefficiency. There are so many things wrong with this business, it just boggles my mind. I honestly felt like the basic items I needed and the request to have it delivered and set up was so out of their norm they didn't even know how to effectively plan for it. I feel sorry for poor Britnee, as it appears a lot of different hats get put on her plate and she gets spread way too thin. Which in the end, causes the business to suffer even more. My advice: hire some strong, young college students to do the deliveries, hire two more people to oversee the sales and give poor Britnee a vacation!

I always go here for balloon bouquets. Their balloons last forever! They also have cool unique…read moreparty supplies, and a great board game selection.

Crystal and Marla at Wedding and Party Exchange were so very helpful planning the decorations for…read moreour wedding. We LOVED their collection of decorations and our wedding was so beautiful thanks to the assistance of Wedding and Party Exchange. We 'dropped the ball' in planning our wedding decorations due to life and work demands. You can imagine our increasing stress levels as our wedding date got closer! Wedding and Party Exchange was so very helpful and patient with our last-minute decor planning. They created a beautiful setting for our reception and their efforts made our wedding day so memorable. We highly recommend Wedding and Party Exchange!