Steve the owner is great and accommodated my request for engraving my cousin's urn within a week,…read moredue to tight time constraints on the cremation. They provide great customer service but you might some difficulty reaching them by phone due to other customers trying to reach them. But be patient, and Steve will take good care of you.

This place is amazing. I have never found a local shop with as much dedication, friendliness and…read morecompetence as this one. I felt welcome and appreciated as a customer by staff who understood our needs, timeline and would do anything possible to make it happen. I also witnessed other customers while I was there asking for difficult jobs and they did not shy away from those or complain. I was pleased with their work and product selections. Don't let them just be the last resort to fix your problems; make them your first choice!!

Amazing customer service, I have no words! I worked with Mr. Jose Maldonado for awards for our…read moreorganization and he went above and beyond! Superior customer service and patience with us, since we had issues with our credit card. He worked with us diligently, picked up my calls every time, emailed responses back to me for all my inquiries. And the awards look so beautiful and they were done even before the due date I requested. Everyone was so impressed. I would definitely recommend this company! Highly professional, it's exactly what I needed! Thank you for your service and time and your wonderful work!

Mai's Jewelry is another hidden gem on Ft Meade. It's a little shop to the left of the BX and…read moreoutside the food court. They have some jewelry which I've never really paid attention to, along with some plaques and I assume they do engraving. I know you can get blues name tags done here. But I go for the keys. I've tried to get keys made at Home Depot and Lowes only to find that they are crap and don't work right. So I go to Mai's. They'll make you a copy for $2 each and can usually get it done in about 30-40 mins depending on how busy they are that day. I go shopping then come back and the keys they've made for me work great.

This venue has been carrying on quality business for at least 33 years that I know of…read more The jewelry is very good quality and variety. The repairs are done in a timely manner and the jewelry artist has been putting out high standard works for at least 10 years at this location. He has been constantly surprising me with his imagination and workmanship. The staff is so friendly, professional, and personable. They remember their return customers like family and make their new customers feel warmly welcomed. There are cool gadgets, home wares, equipment, and other pawn shop items there to peruse and enjoy a good discount on necessities and novelties. I bring my family items here because they treat us like family! They are a blessing!

Outstanding Service. Had my watch ready to go in minutes. Extremely friendly and helpful, and…read morepersonable. Hooked me up with sizing got my watch to wear it needs to be. We need to support local, independent business.

They really should have someone that is friendly and willing to provide great customer service. I…read moreknew I should have choose a different location when I dropped my items off but I was running out of time. This was my first time putting a shadow box together and they acted like I was bothering them to ask for advice. The only reason selected the location is because the main picture that pops up is shadow boxes. But you live and you learn.

Fast and reliable. Very easy to work with. We repeatedly come back here because the quality of…read moreproducts are outstanding , the customer service is remarkable and the price for items are great.

It's home based. Quick communication. Easy parking. Good productions…read more Fends do works magic. He has million and one machines. He can do embroidery. Screen print. Vinyl print. Sublimation machine. He makes hats. Key chains. Omg. Anything mgr responds quickly and has everything done on time Highly recommend

Had some embroidery done on some jackets. Great job! I will be back for future projects.read more

A family business with Wonderful customer service. I've been going to them for over thirty years.read more

My watch quit working. In the past, when my watch quit, my experience was that whatever jeweler I…read morevisited treated me as if I were wasting his time. I do understand that it must be annoying to a jeweler to have to stop a major, lucrative project with a deadline, just to change someone's watch battery. A watch battery replacement generates nearly no profit for the jeweler. Today I decided to try someone new and stopped in to Greenan in Burtonsville. Wow, what a different experience! The man in the store was friendly, eager to help and he treated me as if I had a truly legitimate need. Within a few minutes, he had not only changed the battery, but he also tightened some pins to make the wristband clasp stay closed better. He didn't make much money on this transaction, but he gained a new customer. Thank you Greenan Jeweler for the great treatment!

Excellent customer service and the staff was friendly and personable. Considering having them to…read morecustomize my wedding rings.

I just went to ask how much they could fix a brooch, they started to "fix" it, they damaged my…read morechain and they didn't solve it. They wanted it to be another day. They were not responsible for the damage. Be careful solo fui a preguntar cuánto me arreglaban un broche, la empezaron a "arreglar"me dañaron la cadena y no resolvieron. querían que fuera otro día, no se hicieron responsables del daño

There are amazing people at that Laurel location, so helpful, so caring, I have been around for…read moreyears. Happy New Year to Candace and Jay . Much Love Miss Jackie.

This venue has been carrying on quality business for at least 33 years that I know of. The jewelry…read moreis very good quality and variety. The repairs are done in a timely manner and the jewelry artist has been putting out high standard works for at least 10 years at this location. He has been constantly surprising me with his imagination and workmanship. The staff is so friendly, professional, and personable. They remember their return customers like family and make their new customers feel warmly welcomed. There are cool gadgets, home wares, equipment, and other pawn shop items there to peruse and enjoy a good discount on necessities and novelties. I bring my family items here because they treat us like family! They are a blessing!

Working with Alan and Washington Trophy Center has been a great experience. The helped us create a…read morecustom trophy and bench name plate for a special honor. Not only was communication spot on, but the entire process was smooth and came in within budget. This is obviously a high end, top shelf company of professionalism that has pride in what they do! I cannot recommend them enough. Will be using them for anything and everything here forward!

I collaborated with Alan to place an order for more than 20 awards shortly before our…read moreorganization's conference. He displayed exceptional responsiveness, meticulousness, and patience throughout the entire process. He dedicated time towards ensuring that all necessary details were taken care of promptly, and was particularly accommodating when it came to last-minute changes or requests. The awards were delivered on time and in excellent condition. I couldn't have hoped for a more positive experience, and will absolutely partner with WTC for any future projects!

Just happened to stop in to browse studs for my daughter. There was one staff member that greeted…read moreus as soon as we stepped in. He was very attentive and helped my daughter with what she needed even breaking down some of the sales. My youngest had to use the restroom and they allowed us to use it.. I'm not use to that in jewelry stores so I was won over simply by accommodating the customers needs. At the end we didn't even buy anything lol now that I felt crappy for but overall the experience was great .... Was sent off with well wished by all 3 sales persons while leaving .

I had such a great experience!! Everyone was attentive and friendly…read more Special shoutout to Nikki wonderful energy and amazing customer service!!!!!!!!!!