Its a perfect gym for me The only reservation i have is a…read morebit far from my residence Otherwise everything is great

I'm an old original Reebox Club person from the late 90s, before they even sold out so I'm picky…read more All these years later, I've slowed down, and I'm even pickier but in a different way. Mercedes Club is perfect for me. Thank you for keeping the music fairly quiet after a long day of work, and thank you for the fantastic service by management and customer service. Also a shout out for quiet lockers!!! Yes!! Every other club has these slamming lockers and I want to lose my mind. I do wish you had more healthy food options for those nights I'm too tired to cook.....but I'll take a juice any day!!! Cheers to time flying and nice people to workout around.

[This review is specifically for their downtown Brooklyn location]…read more This gym does not provide a safe environment for women. In the locker room, there are chairs directly facing the changing area. This invites patrons to sit on the couch, with phones in their face, directly facing members who are changing. Three separate times I have turned around, while unclothed, and seen members using phones that are pointing directly at me (including being on FaceTime). While most members would put their phone when asked, some won't, claiming that photography is not allowed, but phone usage is permitted. To be clear: A person holding a phone up in a locker room creates a reasonable fear of recording, regardless of what they claim to be doing. This is such an egregious violation of privacy, and honestly displays a lack of common sense from management. Further, it should not be the job of members to police one another; it should be the job of management to provide a safe place for changing before and after workouts. Management has so far ignored my messages about this complete lack of respect for privacy.

Loved this place! I lived in NYC for a little over a year from 2022-2023 and was an Equinox member…read moreuntil I moved to somewhere where EQX didn't have a location. I visit NYC every so often for business trips, and have always struggled to find a gym I like that supports guest passes. I can happily say my search is finally over -- I'll definitely be coming back to GYM NYC every time I'm visiting the city! They sell 1-week passes for about $170, and day passes for $40. For me, it worked out better to get 4 day passes compared to the 1-week pass, but for those who would be visiting for a week and need to go 5+ sessions, that 1-week pass would be for you. Compared to EQX, the gym is way less crowded (even though it's smaller) and has all the equipment you need! The equipment is modern and plentiful: there are 2 flat bench press setups, one incline bench press, 3 deadlift platforms, and 4 squat racks. For accessory work there's also 3 adjustable flat benches and plenty of dumbbells. I usually go around 7am, which gets pretty crowded at EQX -- but this morning even by 7:30 there were still only a few other people in the gym. Amazing!

I try my best to see William for a deep tissue massage once a quarter. I'm someone who deals with a…read morechronic disease/ pain. I'm not a member of life time gym but I am able to report at the front desk and they check me in. William takes care of me and whatever pain symptoms I report to him. He finds a way to tackle the root and I leave the place with little to no pain. It's a little pricey but well worth the results and advice for better pain management.

You guys are great! Freddie and Aubrey make me feel at home. The facility is well kept and everyone…read moresmiles. Kindness and customer service is everything and exactly why my family and I choose lifetime!

This is my happy place, a sanctuary of health and wellness, an adult playground I just love this…read moreplace. I joined this gym in January and its the best investment I've made this year, im a shitty day trader so thats not saying much. The Yoga studios are so peaceful and the instructors are all masters. Notably Jason Morris hot yoga classes are energizing and therapeutic, he is such a Guru Ive learned so much about anatomy and making a mind body connection that it spills over into weight training. Luliias voice is so soothing and her classes are so fun, the Friday class specially feels like everyone is connected Gigis class is super cool on Sundays it should be renamed Juicy Yoga with Gigi lol, shes so funny and connects with everyone, the class feels like cuddles after sex. Spin with Juggy and Melora is elite. Ive gotten so much faster in my road bike after just a few classes. Functional training with Nyerre Mays is un-unreal. He is such a cool dude and such a Pro. The pool is epic, the Jacuzzi forget about it. The entire staff is super friendly and makes everyone feel super welcomed. I truly feel at home whenever I make it to the gym. The MVPs of the gym are the cleaning staff though, everything is so spotless all the time. In a city so chaotic is nice to have this peaceful oasis.

Had two negative interactions with a staff member today, my second time here. I did not appreciate…read moreit. Took two stars away for both interactions, and a third for how unnecessary it was. I thought I was going to have a better experience here over other places. Today made me think otherwise. Thank you.

The gym staff were very friendly and helpful! They offered a "step in" boxing experience when I was…read morethere with my husband through our hotel. We did not get to try that, but everyone in the boxing ring looked like they were enjoying the class! The gym was clean, and had lots of machines available: Stairmaster, free weights, weight benches, yoga room, and several weight training machines.

Neat little boxing based workouts. Clean and you are able…read moreto get a total body workout in on their various resistants options.

This is a great gym with friendly front desk staff. I came here twice while visiting the area and I…read morecouldn't have asked for a better gym. They had everything I needed in a clean and stylish atmosphere. If I lived in the area I'd most certainly have a membership. The daily rate was $37, which is a little high compared to rates outside NYC, but it is what it is. Overall though it was worth it.

Tried cancelling my subscription. They went out of their way to make it difficult. They required…read moreme to speak to a manager, which took several days. Then I was sent a form which I returned. Then they told me to wait several days for the form to be "approved". They never got back to me over several months, all the while charging me each month. I have still not gotten them to cancel my subscription. Shame on them. They are the stereotype of the gym where it is very quick to sign up and impossible to quit.

I have been here now for 5 months and I intend to continue…read more I am in my eighties and have never really lifted weights before. But I am now! The trainers are great with lots of attention to me. I have been in gyms where trainers are staring at the tv while the clients are working. Not here. Try it! You'll like it! Richard Barthelmes NYC

Best training gym in NYC from beginners to serious competitive athletes. Thanks John, Dave and team…read morefor keep in me in shape to play competitive hockey.

Great friendly staff. The equipment in good shape, lot of variety and always fixed quickly if…read moredamaged. Relatively new TVs out in everywhere which is nice. Locker rooms are pretty good with nice sauna and steam room.

Long overdue for a remodel as it's been same for like over 10 years if not longer. Overly crowded…read moreall the time. Subpar equipment and well past its prime. Gym gets smelly from the inside and there isn't enough conditioning to move outside air in. Recommend stop adding new members and lease another gym space nearby as clearly too little for this neighborhood (equinox has like 7 around just this area)

Absolutely amazing gym. First class equipment, plenty of room, and unbeatable customer service…read more Huge thanks to Johnny from this location, who went very far above and beyond in helped me with onboarding. The equipment is all very easily accessible, they have salt water pools, the place is spacious and they have crazy hours. They're open all the time! I'm very glad that I finally took the plunge, and joined up with Lifetime.

I go solely for the pool, hot tub, and dry sauna. Excellent every time. I also appreciate that they…read moreannounce ahead of time when the hot tub will be down for maintenance so I don't have to waste my time driving in or calling.

By far one of the best Life Time Fitness gyms in NYC. Almost a hidden gem to be honest. Right in…read morefront of Madison Square Garden, you get a good view of the stadium and all the craziness happening down below to get into MSG. A lot of the Life Time locations in NYC are fairly small in size but so is everything else in town like restaurants, hotels, and retails stores. What I love about this location is that I feel like a lot of people don't know that it's here. I come and usually traffic is fairly light. Just avoid it between 5pm-7pm because the locker rooms are small and yes they completely fill up sometimes. Theres three floors: 1st floor is check-in, Pickleball courts (w/ beer & wine) on tap, second floor is cardio, a few studios and the LifeCafe. Third floor is weights, machines, locker rooms and a few other studios. The gym is very clean overall. People mind their own business, they get their workout in and get out. Which is great because you hardly ever have to wait around for a machine.

Very frustrating experience in the massage chair area at Lifetime recently. The chairs clearly have…read morea 10-minute limit, yet I watched two members sit there for close to an hour while multiple people were waiting. At one point a young girl politely asked how much time they had left and they responded "20-30 minutes," which makes no sense when the machines are set to run in 10-minute cycles. It was obvious the time limit was being completely ignored. It's incredibly disrespectful to monopolize shared amenities like that while other members are waiting their turn. I overheard that the girl went to the front desk and was told there is a strict 10-minute policy and that they would report it to operations upstairs. Lifetime memberships are expensive. Members should be able to use the amenities without watching others abuse the system and ignore clearly posted limits. Please hang signs that clearly state to not abuse the limit. It's okay if nobody is waiting otherwise it's disrespectful. Very disappointing.