Can I give this business a ZERO star rating? Is it possible, because if it were, these guys would deserve it. I mean, "stars" are cool, they're nice symbols, even if you only see ONE. SWB Consulting doesn't even deserve a single star, NOT A ONE. OMG, this was a nightmare on just about every level you can possibly imagine for a business to business scenario. Let's say this was on the grandest over budget B-movie Horror scale of things, with plenty of gore, bad special effects, cost over runs, bad actors, and bad timing. On the comedic side of things, this could have been a laugh riot of "The Office" level proportions. Laugh, cry, or scream...it cannot begin to describe the utter horror or horrors. We hired SWB in good faith to help us author and code our new websites. Our initial meeting was pleasant and they smiled, promised us the moon and understood "exactly" what we wanted. They did have good examples of work they previously completed for other clients, so that inspired confidence as well as the owner of SWB who was professional and receptive. After we sent in our deposit...the true terror began. The hockey mask went on, the "chee chee cheee cheee" sound track turned on and SWB Consulting proved themselves to be the absolute worst company to work with in almost every way. I will say their only positive asset was their project manager(new) who replaced their original, who was initially tasked with our projects. He tried to salvage the complete mess left from their previous project manager and the series of developers who proved their incompetence time and time again...for over 18 months! YES, 18 months! Ultimately, even he could not bring back to life anything that was already done. Our websites were errors built ontop of errors with sloppy sutures and dirty, infected band aids culminating in the most monstrous Franken-mess imaginable. We would have axed the relationship mid way thru, but we were already deeply invested and paid out a significant amount of money for the "work" done. After a new do or die meeting with SWB's CEO, promises were made with pleading sincere eyes, stories were shared of their original project manager being fired and then peeing in their office coffee pot were revealed, admittances of missing files and emails, and fingers pointing at mysterious partner developers who were to blame, all came to light. We gave them a 2nd chance in the hopes our preliminary graphical layout work and money were not all in vain, but in the end it was all for naught. There were virtually nothing but rotting pages and admin 'functions". Nothing worked. Everything presented to us by SWB required us to discover the bugs, which were of epic proportions, like buckets and buckets of stale congealed blood. Nothing could reanimate this monster. It was a total loss and at GREAT expense. SWB made no offer of credit, partial refund, compensation of an incomplete project which went grossly over budget, wholly defective, and behind schedule. When we tried to call and email Sebastian the CEO, none were returned. SWB Consulting(should actually be changed to "Insulting") could and should be brought up on fraud. Their business practices were and are criminal. I will take the blame for being suckered into their nefarious scheming. My bad, and a very expensive one at that. Well, if there is really karmic pay back in this universe, SWB will surely burn in Hell. In Hell, may they bunk next to Pinhead and fight over maggoty scraps with mobs of stinking zombies. Shame on you SWB, shame on you Sebastian... If ANYONE has heard of, or was considering using these people, you have been warned. DO NOT engage with any business dealings with SWB Consulting. You WILL BE SORRY. STAAAAAAYYYYYYY AWWAAAAYyyyyyyyyyy, SSsstaayyy Aawaaayyyyy!!! (insert rattling chains and "wooo woooing" tortured ghost sounds here). :::::::::::::::::::::::::::::::::::::::::::::: Since posting this review I have had numerous msgs thanking me for the cautionary review of SWB as well as a few msgs sharing similar experiences as unhappy clients. It's a damned shame when a service provider is so amazingly underwhelming if not outright maliciously negligent. I truly hope that no one else would have to experience what we went thru with SWB. Thank you to all wrote me for the support and similar negative testimonials. read more

I only wish I had researched this company further to see the experiences other people had with them. I had the same experience as Patrick - our project was a complete disaster I received no product for my work and Sebastian (the CEO) and SWB Consulting refused to return me my sizable deposit. We had many meetings where they promised us the world. They came and visited our event on-site to see how we run it, and they came and sat in my office for 5 hours telling us they could do everything we asked of them. In the end, they could do NONE of what they promised. They promised many "out of the box" features that they would tweak slightly. Well, as it turns out, they barely have these features and they don't even have the technical know-how to change their basic options much less any that are much more complicated. We had an expensive project, and the complete change orders that they initially submitted were on a 10-page Word document with 4 pages devoted to how my employees were gonna log-in. It became so clear to me that SWB had no clue how to deliver the product they had promised to me. I called up the next day to cancel the agreement and to get my money back. That was December 2009. It is now July 2010 and SWB still refuses to give back any of our deposit. Sebastian refuses to take my calls or even answer any emails, and every time I call his other colleagues Nima and Colleen will have "just stepped out". He sent an email in March 2010 saying he would give back ~20% of my deposit which, exasperated beyond belief, I agreed to. And now he won't even send THAT!!! If I could give them 0 stars I would. This has been the absolute worst company I have ever dealt with. read more

I've worked with SWB Consulting on a few projects and feel they have always adequately and efficiently handled all work in a timely and professional manner. They have always provided me with clear timelines that they have stayed true to and I have never had a problem with their services. Also, working with them has been such a pleasure! read more

I have used SWB for at least 5 business critical builds. They have always delivered on time and at budget. Smart people and client focussed. My best rating. read more

Our company contacted with SWB - Sebastian Dec. 2008 to do a website for San Francisco. We were very impressed with Sebastian's understanding of our needs, and their capabilities. They claimed to have 25 people working for their company. A budget was prepared, then reworked, and in Dec. 2008 a 40% deposit was paid based on delivery by April 2009. In February we checked and were told that the "platform" had yet to be written by SWB, and then it needed our approval before work on the website could be started. What a surprise, as we thought they were nearly finished. More meetings with their "scripter" Nima, who was putting the "platform" together. Finally Nima presented a "platform" document, we signed it without totally understanding it due to the lateness of its delivery. This was a mistake on our part, but we were novices. The mistake was that the fact that the "platform" was the final product. We were anxious to have the "platform" signed, the due date was pushed off until early Fall. Continued to monitor the progress and have meetings. Initial website presentation looked colorful, but was full of errors including misspellings which indicated lack of QA/QC at SWB prior to presentation. These "corrections" should have been caught prior to presentation and took over a month to get resolved. Then as we were proofing the site, some funcitons didn't work, and clearly others were incomplete. SWB called our attention to their "platform", which according to SWB was fulfilled, but didn't meet our needs. For example, on the customer receipt, there was no address or phone number for the customer to refer to. Some of these "missed items" were clearly not envisioned or understood by SWB. Then, changes to the "platform", and "more costs" to include some missing items. And, no more improvement would be done until the remainder of the original contract was fully paid, and the "additional" costs were paid as well. Paid all, as we were between a rock and a hard spot, and Sebastian, the owner promised to get the project underway and complete. Next, a long delay in getting anything further from SWB. EMails to them requesting final dates, wanting to see the website running in final form. 3 more months went by. Hired and outside consultant to review SWB work. Consultant looked at software, and found that the credit card connection was not encrypted, (this is illegal). Brought this to SWB attention. Appologies by SWB, with offer to fix. Fix still hasn't materialized. Am at the end of my rope. Will consider suing, as others have had this problem. Very disappointed particularly since Sebastian is a very smart and likable guy, but SWB fails to produce, and now we are 18 months into a project that was supposed to take 90 days. Definitely, SWB has slipped a bit, and may be good for simple things, but when the going gets tough, they collapse. read more

SWB has been very responsive and professional . We have used this company for over 3 years and give them positive reviews. Our company will continue to do business with SWB Consulting for many years to come. Sebastian and his group have handled several daily projects for my team with respect and diligence. WebAuctioneers CEO. read more

I've been working with these guys for nearly four years without a hiccup. They understand my needs, and deliver them when they say they will with the price that we agreed upon. Will continue to work with them, and always recommend them. read more