I purchased a Citizen's watch online. I was sent the watch in a Bulova box. At first I thought they…read moresent the wrong watch. After opening the box, it was the correct watch. It was a gift. I had the incorrect box , no warranty card...nothing. This was a gift and would be embarrassing to give in Bulova box with no paperwork. I contacted Zales and was told "I would have to go to a store to try and get a correct box and that paperwork was now digital" Weird, I have many Citizen's eco drive watches of my own , all with the correct box and paperwork from the jeweler. Needless to say , never again! I will go to my local jeweler next time.

Chrissy is a very helpful employee, she was very patient with my questions. Pretty good selection,…read moreit is a chain so you won't find something "unique" but on the other hand you can get a maintenance plan and have the size of ring changed or maintenance of jewelry done at any zales store anywhere..

I called to politely ask about a watch battery to be changed. I was told $18.99. Then I asked if…read morethey were open around 1pm-2pm? The lady said yes. I went back on Friday and nobody answered the door! Rang the bell four times and called twice! No answer. Then the third call, a lady answered and said she was in the bathroom for 15 minutes, while I stood outside? POOR customer service! No employees in the store! No repair worker on duty! Poor customer service!! The store looks bankrupt! Save your money- find a better jeweler. .

Went there to get batteries for my two watches the woman who waited on me was very personable and…read moreit only took about 10 minutes I'll definitely be a return customer!

I love to end my Atlantic City trip with a visit to Design Jewelry. Robin is such a friendly and…read morewelcoming person. She is helpful and does not push you to buy something like I have experienced on the boardwalk. I am confident I am getting an authenitc piece of jewelry that is exactly what she says it is which is also not what I have experienced on the boardwalk. I always walk out with a beautiful piece of jewelry to remember Atlantic City by.

I love this place! Cannot recommend it enough…read more So, I bought a Tissot T-Race watch about 8 or so years ago on a cruise. Not the best watch, so after a few months it quit working, and I figured it might be the battery. But then took it to an "authorized" Tissot repair shop in Cranberry, PA and even with the new battery it died a couple months later. I almost gave up on it, until I met Robin. While in Atlantic City, I walked into Design Jewelry and was warmly greeted by Robin and by the end of the visit I felt like family. I explained my situation and she suggested not only replacing the battery but having a look at the engine to get a better idea of what we were working with. Not only did they fix the watch, but aside from a battery replacement every 2-3 years, it has been working flawlessly. I trust no one else to fix my watch and have been mailing it to Design Jewelry ever since just to have the battery replaced. Thank you so much for the exceptional service and consistent care! Highly recommend!!!

I've bought a few watches from Bernie Robbins before - and the courtesy and customer service from…read morethe store - especially from Andy Lazar, my salesperson, have always been excellent. The owner, Harvey Robbins, made sure to come over and say hello. I had contacted the dealer and Andy about a Tudor watch - which I wound up ordering, and just taking delivery today. Andy not only goes out of his way to listen to what I want, but always makes sure to spend extra time determining my needs and explaining the options, and then orders what I want immediately if he doesn't have it in stock. The price was fair - and besides the dealer being authorized to honor the warranty, I get such a positive feeling of honesty from the dealer, and a clear focus on my needs, that I'd really hesitate to buy a brand that they carry elsewhere. A great place - in all the locations! I dealt with the Somers Point, NJ store this time - but have had equally positive experiences in Marlton, NJ & Villanova, PA.

I recently had to return my Rolex watch for service, I did so through Bernie Robbins in Somers…read morepoint. from the beginning to the end they were incredibly professional, the person I dealt with Jim, was fabulous did everything he said he was going to do, did it when he said he was going to do it and made the entire process easy for me. I'm in Florida for the winter right now and they were kind enough to mail my watch back to me down here. When I was in a store I was very impressed with their selection and actually purchased an additional bracelet from Jim, which he kindly sending along with my watch as well. Highly recommend this jeweler. Next time I'm back in New Jersey I'm looking for something special for my wife, this is the place I'm going.

Still one of my favorite stores at Tanger Outlets. They always have great sales. I never leave the…read morestore without making a purchase. From the great selection of purse. Plus great quality Jewelry. I also love updating my wardrobe every year with the new release sandals. Store is always very clean. Police are parked on the block for your safety. Don't forget to become a member of Michael Kors.

So this place stays busy, but they have a lot of cute bags and some bags you don't even see in…read moreMacy's. The service was good overall anything you need they definitely have this at the store.

Had my ears pierced here today on a whim! Completely painless not even a pinch! A lovely…read moreselection of jewelry and friendly staff. Highly recommend checking this store out when you are on the boardwalk

Aba gave me and my friends 19 piercings total and they are all super cute! we came back multiple…read moretimes for more and they barely hurt, service was so awesome and would definitely come back for more! i def recommend

I've been to many shops in AC, u truly have to be lb hmmñpoii careful because u can get taken…read moreadvantage of. Diamonds may not be real, coins may not be genuine, fake items, etc.There is nothing fake at Rosa D'oro. They are not a pawnshop hdcfccbut they will lend money for collateral in case u gamble away more than expected & need fast cash. The owner is as genuine, kind , sincere and cares as does his brother who helps run the place. Their jewelry is custom made & they can make u or most likely get u anything u want.2 truly honest men that run this business, with ethics. U can find some great deals at Rosa D'oro at far prices. They both will always be straight forward & give u the best price in all of AC. I've bought several designer pieces there from watches, Pearl $ Diamond earrings to 17kt gold bracelet & Diamond earrings. They have all price points so should u want something for yourself or need a gift this is the place to go. This is a jewelry store with items for the stars. You can find silver,gold, watches & more. but mainly great deals. I thank Jimmy & Billy for their expertise, incredible service & fairness over the years.

Hey the nicest guys if you're in AC and your losing your money and you need a pawnshop go there…read morePlus if you need to order some nice pieces they can get them for you at reasonable prices they're just nice people I know it's hard to say people are nice that are in the pawnshop business but these people are cool they will get you back to the table as fast as possible

I had worked with haung for years. I was happy to have found him again. I had a necklace bail &…read moreclasp replaced. They were professional, courteous and helpful. He does great work. He always has.

Very nice people to deal with. Will continue review after I pick up my item. Very honest and nice…read morepeople. Great polishing job on a very difficult ring to polish. I will def be going back. Lots of pretty sparkly things to look at. Conveniently located in the Shoprite strip on BHP