I decided on Saturday that after not going into Luxury Leaf for over a month that I wanted to clear…read moreout my points that I have been collecting since 23', which is about $70 worth. I placed my order online and I went to pick it up when I got to the counter to complete my transaction. I let the cashier know that I wanted to use all of my points and I would pay the difference. I was actually informed that since my purchase was at least $100 I could use $10 of my $70 but I was not allowed to use the entirety of my points on a product purchase I could use up to $10 only. However, if I was purchasing luxury, relief, branded merch. I could use the entirety of my balance, inconvenient to say the least. I spoke with someone today and was informed that I'm not the only one that has this frustration with the reward system from what it seems like with Luxury Leaf. This type of system only happens when items are purchased on consignment (credit) from suppliers, which means Luxury Leaf does not pay in full for those items until after the sell of the product. I know this to be a variable in the equation because there's no way that I can walk into any other dispensary, in the grove or otherwise, with $70 worth of points under my account and not be able to purchase a THC products using the entirety of what I have on file. So now I'm currently waiting for the sole owner to call me so we can discuss why I can't use the points that I spent my hard earn money to gain in the way that I as a customer should so choose. It's nuances like these that are the reason why I wanted to deplete my rewards account in the first place to be done with this dispensary. And don't even get me started on the CREA complaint that's about to be filed because of their delivery restrictions on one particular area code in the St. Louis Metropolitan area.

Customer service. Ordered online and was an unpleasant experience picking up. Could be more kind.read more

Good vibes and great service. And Luci at the front desk was very helpful! I will definitely be…read morereturning.

From the owner: Elevate is a cannabis dispensary in St. Louis, Missouri, offering various strains of top-quality…read moresativa, indica, and hybrids to suit your cannabis needs. We strive to carry, curate, and craft only the highest quality cannabis and our budtenders can offer real, local recommendations and advice for your preferences in the cannabis space. Offering our namesake brand and many other top-shelf options, Elevate can curate your experience and needs to a T. Stop by Elevate today to view our large selection of flower and extracts grown and manufactured right here in Missouri or stop into one of our other locations for the same great quality and service!

Nice choices. Things on sale are a great feature!…read moreOne stop shop. New, drive up window!

I like the place alright. Was coming here quite a bit because they always had a good stock of what…read moreI wanted although lately this has changed. Today they had a limited supply of what I like (2 left) so I ordered what they had early in the morning. Got a call at 2:30 that they had sold one of the things I ordered to someone else. IDK, I feel like they did me dirty. I'd rather use a place that wouldn't do that, especially since I shop here often. (They know how to TAKE the reservation, they just don't know how to KEEP the reservation). Anyway, I'm just going to back to Greenlight where I used to go, their selection of what I like appears to be full. Hopefully they don't do this to someone else.

I love this location and the people who run this location. I've been a loyal customers for nearly 3…read moreyears and will always make it my business to spend my hard earned money at businesses that make me feel seen and appreciated. I loved walking in today to being greeted by a new smiling face with great energy -- thank you Kaylee! Thank you Ebony (Boni), Caitlyn, Jensen, Shannon and Jake for making my weekly visits worth it. Your customer service is what keeps me coming back. Last but certainly not least, to the leader of this crew, Yamillie -- keep doing your thing, this crew runs so smoothly and exceeds my expectations of customer service because of you! You are a wonderful manager and person. love yall - Ginelle Bess

I love coming to SWADE in the Grove! The shop is extremely clean and well designed. You are able to…read morebrowse the store to get an idea of what you are looking for and they also have some merch and collabs with golden gems. The customer service is great! Every budtender is very knowledgeable and helpful when selecting what product you'd like. Parking is typically easy with street parking.

Had to check this place out! One of my good friends is a member & told me the 3rd Monday of every…read moremonth they have karaoke! Only $15 for a day pass! This space has so many cool things to do. They have a cool chill spot in the front, with a few tables and accessories if needed. The next room had a neat little couch on a lifted floor, across from that a TV with different games and VR it looked like. They have a fridge stocked, and the pricing is fair. Can even use Venmo for payment. I didn't venture downstairs, but was told cool things down there too. Sweet patio area out back for us nicotine smokers. Neat little set up, a few lights and even a hammock! Everyone was super chill & very laid back. The karaoke was fun, and a nice alternative to a normally alcohol infused evening for me. They have game nights on Tuesday I think, they just got a whole bunch of new games too.. Karaoke was 8-11pm and when we left, someone made sure we got to our car okay! Just a very pleasurable experience all the way around!

This place has EVERYTHING!!! Very well thought out and executed. Definitely a homey atmosphere and…read morea wonderful community vibe. The owner and staff are all extremely knowledgeable and kind. I loved it so much, I became an annual member! Highly (no pun intended) recommend.

Do not buy here. They push THC-a as regular THC. Which is only half as effective. Waste of money…read more Unknowledgable staff. THC-A transfers to only 87% THC when smoked. So your 24% THC-A is coming out at approximately 16% THC. (Start looking at your bottles. Research the whole way.) Despite explaining this to staff, I was still given one varity that was mostly THC-A. NOT primary THC. There is a difference. As a visually impaired person I rely on knowledgeable staff to be my eyes. It was only after arriving home with a magnifying glass could I witness this. Over priced. Skip.

They sold me a cartridge that was a different shape than all the rest without telling me, and then…read morewouldn't exchange it for one that would fit my vape, offering to sell me a new battery instead. I never even left the store. They basically stole $70 from me.

J was amazing today. Had great input on the strains and pointed to the perfect one for me, block…read moreberry! Love this location, and I so appreciate J!

save your money this place is a rip off extremely expensive as someone from Colorado where it's a…read morebit cheaper. I understand that it's not gonna be super cheap but these prices here are absurd!!!!!! Not worth it just go to another dispensary nearby

The exact "too fancy weed store?" vibes from the "if it sux hit da bricks" meme image. With the…read moreskeleton. Super hostile signage about the parking. Not good.

Curbside is *not* curbside. It's a walk up window. Also, if you're a first time customer, you can't…read moredo the walk up window. You have to go inside. So if you go on a Sunday morning in your pajamas and don't look presentable for the public, know that you can't stay in your car for this. Calsyn, who took my call, was super sympathetic and really professional even when I was incredibly frustrated (because I drove 20mins out of the way to try this new place, look a hot mess, and have an injured foot that I'm trying to stay off of - hence the curbside service I thought I was going to get.) Get your online information and app directions clear, please!