I went to izmir on November 18 for surgery. I booked at Hakcan Hotel to stay after my surgery. I…read morewas forced to stay in the hospital after surgery and I couldn't make my reservation. There policy is you must cancel 24 hours before your reservation. I called and requested a cancellation well in advance. The hotel never cancelled my reservation and instead took advantage of me and stole my money. I reached out countless times and they said they will not give my money back and ignored many texts and emails. This is such a low integrity business practice. There are many other similarly priced hotels that I'd recommend you look at. I wouldn't support a business that acts with such low integrity as the Hakcan Hotel.

I stayed on business this is a super convenient hotel to the airport with a shuttle if you need it…read moregreat food and clean and spacious rooms our bartender savash made sure we were taken care of from behind the full bar this is the perfect place to start or end your Izmir vacation

We decided to stay here twice within eight days on a recent trip through Western Turkey. The first…read morevisit was OK as we were so tired from three long flights. We used their restaurant and the food was overpriced and tasteless. The proximity to the airport and the free shuttle did help of course. On visit two, we were accustomed to Turkish prices and services so we really knew how high their price was. We also had to ask for a change of rooms due to inadequate air conditioning. The service desk staff seemed totally distracted on both occasions which made us feel unwelcome. We'd suggest taking a taxi to a different nearby hotel unless location for early flights is vital. I will also add that the rooms are very nicely appointed and very current. The beds are super comfortable as well.

Wow, beautiful Hotel, brand new, luxury room's, spa is very clean, you can have 1 hour…read moreprofessional massage for $30. All staff members nice. Room is rated 4 star but for me is better than 5 star. Open breakfast one of the best. I am highly recommend this place.